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  • Posted: Jul 2, 2020
    Deadline: Not specified
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    In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, process...
    Read more about this company

     

    Senior Sales Analyst, Business Implementation

    MAIN PURPOSE OF THE ROLE  

    • Taking Project lead and coordinate any nominated Strategic Customer & Project implementations for A/S
    • Support and adhere to standardized implementation methodology, deployed in all national operations for A/S customers.
    • MyDSV Regional support (SSA)  
    • Implementation Training Initiatives
    • Re-implementation and streamlining of Customer processes

    DUTIES & RESPONSIBILITIES 

    • Lead and coordinate all nominated Strategic & Project customer implementations for A/S from SOR to formal sign-off.
    • Assist in creation and formulating of Training Material on a National Level

    • Support and initiate CIP initiatives as it relates to customer Implementations

    • Monitor, manage and track all major implementation projects keeping to deadlines and budget, through use of agreed project management software

    • Support all customers’ on-line connectivity with DSV Tracking and Tracing tools, including customer training.

    • Co-ordinate and project manage all customer EDI integrations as per agreed methodology on assigned Implementation projects

    • Support the rollout of MyDSV implementation

    • Coordinate support from System and Business Processes on all DSV tools as it relates to Implementation projects.

    • Ensure SOP updates are tracked in accordance with agreed process, version controlled and distributed/ uploaded to CW1

    • Lead and coordinate Quality project to ensure outdated CIT’s and SOP’s are completed on latest approved implementation templates and recorded on Document Master log

    • Enforce and facilitate use of correct version of all approved Implementation templates

    • Facilitate and support SOP reviews of selected customers at agreed intervals with CRM team

    • Facilitate calls with origin/ destination offices in conjunction with Trade – and Account Managers if agreement on processes required. Ensure IOP’s in place where needed.

    • Support National retention management on re implementation projects

    • Support National Sales & Project management on new business implementations

    • Coordinate and support A/S customer implementations that affect other business units. (XSILO)

     

    TERTIARY QUALIFICATION 

    • Matric essential
    • Advantageous to have Industry level qualification/ tertiary qualification

    COMPUTER SKILLS

    • Advanced Computer literacy
    • Cargowise & Microsoft Dynamics/ CRM software; 
    • Advanced Excel; Project Management Tool; Microsoft Suite

    JOB-RELATED REQUIREMENTS 

    • Logistics industry with a minimum number of 5 – 7 years’ experience
    • Own vehicle; driver’s license; ability to travel

    ADDITIONAL JOB INFORMATION

    • Must work well in a team.
    • Must show maturity level to work on his/her own with minimum supervision.
    • Must show initiative and be motivated.
    • Excellent communication skills both written and oral.
    • Work well under pressure and to deadlines.
    • Pay meticulous attention to detail.
    • Effective administration skills.
    • Must be methodical and precise in their work.
    • Must understand the freight forwarding process
    • Punctuality and time management skills are critical.
    • Operational experience in the various transport modes will be an advantage
    • Problem solving skills and methodologies
    • Project management experience would be an advantage. 

    Method of Application

    Interested and qualified? Go to DSV on www.linkedin.com to apply

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