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Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 languages. Our members are at the centre of everything we do ...
Key Responsibilities
Act as advocate of Ten SE (Service Excellence) standards and processes (90% of role)
Report to the business on QA trends to drive service improvements
Identify opportunities and work with operational and learning and development teams to drive service improvements
Requirements
Benefits
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