Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 19, 2020
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Channel VAS is the premium Fintech provider of Mobile Financial, Airtime Credit & Airtime Advance Services for Mobile Operators, covering a wide range of offerings, from Digital Banking to Advertising, Content and Marketing solutions, all through Big Data and cutting edge proprietary analytics tools. Having provided loans to over 550 million people by...
    Read more about this company

     

    Social Media Engagement Specialist

    Do you have what it takes to join Channel VAS, the global FinTech leader? We have become the world's #1 in mobile micro-credits thanks to sophisticated profiling and scoring models that are based on telco, digital and behavioral data.

    • We are seeking sharp, talented individuals to join our team of highly skilled professionals in our Operations Center in Greece and other countries. Through 40 telco partners we are providing financial inclusion to over 600 million consumers in Africa, Middle East, Asian Pacific and Latin America via a variety of mobile financial services such as Airtime Credit, Mobile Money Loans, Mobile Device Finance, B2C Loan Apps, E-Commerce Credit Solutions and Marketplaces.
    • The next growth is expected to come from geographic, industry and product diversification. Become part of a team of 200 creative individuals who believe in redefining mobile micro finance!
    • We are looking for a talented, passionate and creative Social Media Engagement Specialist who keeps our audiences in, primarily Africa, informed, excited and happy.
    • You have the unique opportunity to put all processes and tools in place that enable you to develop social media strategies successfully.

    Responsibilities

    • Monitor activities on ChannelVAS' social media pages (Facebook, YouTube, Instagram, Linkedin and Twitter), in particular the pages of its consumer businesses for loan apps and low-cost rental phones
    • Respond to comments in an informative, friendly and professional manner that aims at 100% customer satisfaction
    • Apply product knowledge, white papers and industry information in a pro-active manner towards posting content (including messages, tweets, pictures and GIF) that fascinate target audiences and that keep conversations going
    • Monitor and respond to relevant posts on forums such as community, technology, app review and employee review websites
    • Forward customer feedback to internal stakeholders, so as to improve products and customer experiences
    • Manage and motivate Customer Care and Social Media colleagues in-country
    • Identify influencers and manage the relationships with them
    • Deploy a suite of analytics and reporting tools to map social media activities
    • Work closely with marketing colleagues and business owners to draw up coherent communication plans and budgets
    • Frequently engage with internal stakeholders for new "scoops"

    Requirements:

    • A minimum of 3 years direct working experience developing content and managing social properties in a corporate environment. Applicants without this experience will not be considered
    • ROI focused and passionate about (app) technology, emerging market cultures and social development goals such as financial and digital inclusion - always hungry with fire in the eyes!
    • Excellent English reading and writing skills - French and/or Arabic would be advantageous, as would West African local languages
    • Data-driven; thinks in numbers
    • Good understanding on the socio-demographics in the global emerging markets
    • A people person who understands the human psyche, interprets underlying messages correctly and creates positive feelings
    • Proficiency in Excel and PowerPoint
    • Experience with Hootsuite or other social media monitoring platforms and with photo editing software
    • Readiness to travel to emerging markets from time-to-time
    • The flexibility to work at odd hours if the situation so requires
    • Self-motivated to perform & improve all activities
    • Not afraid of taking risks & making mistakes (once)

    Benefits:

    • Collaborative culture
    • Challenging work environment
    • Comprehensive private healthcare insurance
    • Company phone and laptop

    Method of Application

    Interested and qualified? Go to Channel VAS on www.linkedin.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Channel VAS Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail