Solutions Architect at Redis Labs

We are looking for a Sales Engineer to join our EMEA Solutions Architects team, spearheading the Redis Labs customer’s first experience with our solution.

As a Sales Engineer, you will educate and collaborate with customers to create customized Redis Labs-powered solutions for their specific business and database needs, helping them increase business value and overcome challenges. You will drive POCs, pilots, challenges, and evaluations, working hands-on with our customers using one of the best technologies in the market.

The ideal candidate is a good listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, never losing sight of the customer’s business objectives.

If you are a technology expert, with a desire to provide potential customers with the best customer experience, this is the right challenge for you.

We’re Redis Labs, the home of the open-source Redis database platform and commercial provider of Redis Enterprise. A recognized leader in NoSQL, in-memory databases with more than 7,400 enterprise customers around the world, we’re growing fast—we’ve raised more than $146 million in funding and are growing our staff across our offices in Mountain View, Calif.; London; Tel Aviv; and Austin, Texas. In the past year alone, Redis Labs has been named to Deloitte’s Technology Fast 500 EMEA, earned a spot on Dun & Bradstreet’s 10 Best Startups to Work for in Israel, and been ranked one of the healthiest employers in the Bay Area.

Responsibilities

• Help customers meet their technology and business requirements with Redis databases using Redis Labs products, solutions, and services.
• Understand, quantify and verify the business needs of customers and their specific use cases.
• Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots.
• Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as a new business with existing accounts.
• Present the company, its capabilities, and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis Labs offering.
• Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D.

Requirements

• 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software
• Hands-on experience with server-side software development and Linux
• Experience with scalable and highly available distributed systems
• BS in Computer Science / B.A. or equivalent work experience
• A team player with excellent communication and presentation skills
• Excellent written and spoken English
• Based in one of the Nordic countries
• Availability to work from home
• Available to travel up to 50% of the time