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BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. Wi...
The Support Analyst is a member of BluJay Solutions Support Services Team, responsible for working with BluJay’s customers and resellers to manage and resolve incidents and issues relating to our products and integration tools. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction.
Essential Functions/Responsibilities
Required Education/Experience & Skills
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