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Manages the implementation of all the technical aspects of the Customer Project, in terms of feature content, delivery date and quality of the technical solution, from offer preparation through deployment activities and customer acceptance.
Plans, organizes and pilots the Customer Technical Project in the framework of EXECUTE process
coordinates the technical support activities involving other ALU departments; is the customer prime interface for all the technical aspects of the solution and manages the day to-day relationship with the
TPM works closely with the Solutions Architect to ensure delivery of the solution as per the agreed scope. TPM is also an active contributor of Nokia products/solution introduction, evolution and roadmap.
Supports in defining integration strategy & coordinates involvement of integration teams
Identifies deliverables under his responsibility and scope.
Plans & executes these deliverables taking care of cost & milestones
Be the prime interface with customer Technical Managers for all technical concerns.
Understands the customers' strategy and manages his technical expectations
Follows up KPIs of the operator's network in order to ensure the optimized usage of the deployed solution
Is in charge of identifying risks for both customer and Nokia
Proposes & implements risk mitigation plan
Identifies and analyses customer needs and advises them on solution /
technology / products that are the best fit. Supports offer development.
Provides feedback to R&D/PLM teams regarding features & performances needed
Is responsible to propose the migration strategy & plan of execution
Defines and executes upgrades & retrofit strategies
Is in charge of the coordination with NPI/Design teams for First Off applicable in their projects
Is in charge to build and manage the customer network configuration (HW & SW)
The Technical Project Manager has developed a good knowledge in the following techniques and tools
B. Sc. Degree in Computer, Electronics, Telecommunications Engineering or equivalent disciplines,
SRA, NRS II, NRS I, CCIE/CCNA/CCNP, JNCIA/JNCIE/JNCIS is a plus
Project Management processes Able to educate self and uses the internal project management methodologies and capabilities, i.e. Risk Assessment and Management, and promotes existing methods into the team
Strong Customer facing
Ability to simultaneously manage multiple projects
Ability to multitask and prioritize
Demonstrated ability to work independently with minimal supervision
Taking initiative, being autonomous and rigorous
Technologies from Nokia portfolio TPM has a deep experience in IP products and solutions such as IP/MPLS, MBH, ePDG, Wifioffload, BNG, IPSec, 77xx family, NFM-P, Wifi Offload, NSP-SDN, Unix, OSS Integration,
Knowledge of the solution integration process testing, validation, acceptance of products
Understanding of 3GPP GSM, GPRS/UMTS/HSPA and LTE core network circuit and packet architecture and call flows (preferred)