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  • Posted: Sep 14, 2020
    Deadline: Not specified
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    Innovating to support each customer's success. Combining deep content and technology to deliver better outcomes for our customers. Advancing the rule of law around the world. LexisNexis is a leading global provider of legal, regulatory and business information and analytics that help professional customers make more informed decisions, increase productivity...
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    UX Designer

    The Job

    • A UX Designer defines the customer interactions of our products. She/he owns and executes part of the design strategy for a business or product line. She/he is seen as a critical stakeholder for the design of new products.

    Responsibilities:

    Customer (or User) Focus

    • Works collaboratively with other teams to help identify opportunities to better understand customer’s needs.
    • Understands how his/her role impacts customer satisfaction.
    • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements, and events.

    Creative Problem Solving

    • Can work proactively with technology, product, and other key stakeholders to come up with new and creative ideas.
    • Can generate new ideas by analyzing product data for insights.
    • Proposes solutions when faced with a new design challenge.
    • Seeks new ideas from other internal stakeholders.

    Product Design

    • Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams.
    • Collaborate on when to execute usability testing for applicable projects.
    • Deliver established UCD solutions/processes.
    • Good interaction design skills and attention to detail.
    • Introduces new design patterns and style guides.
    • Can clearly articulate design rationale and concepts

    Data-Driven Analysis & Testing

    • Proactively uses data to establish key metrics for projects.
    • Explores data from analytics packages, customer insight, or other sources to understand the context of research work.
    • Identifies gaps where data is needed.
    • Regularly tests design work with users.
    • Iterates research methods based on testing and data analysis.

    Technical Skills

    • Has a very good knowledge of the tech stack of the organisation.
    • Understands the nuances of designing for different platforms.
    • Uses design software to an intermediate-to-senior level.
    • Builds good working relationships with tech teams.
    • Uses relevant tools for communicating designs to developers.

    Competencies:

    Personal Capability

    • Practices Self-Development
    • Continually develops depth and breadth in key competencies
    • Takes concrete actions relating to feedback to improve performance
    • Actively seeks feedback from others
    • Understands own strengths and weaknesses and looks for opportunities to build on both

    Solves Problems and Analyzes Issues

    • Is able to ask effective questions and collect facts from multiple sources in order to solve problems
    • Is able to effectively identify and analyze problems and propose solutions
    • Effectively manages day-to-day issues and problems without intervention

    Innovates

    • “Brainstorms“ with others to look for different approaches to current process and tasks
    • Looks for opportunities to develop new ideas or thinking within own role
    • Experiments with new ideas as part of role

    Interpersonal Skills

    • Communicates Powerfully and Prolifically
    • Demonstrates effective conversational skills, including active listening and questioning
    • Shares information relevant to own role
    • Participates in team presentations

    Collaboration and Teamwork

    • Encourages co-operation between all members of the team
    • Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team
    • Helps people to resolve conflict
    • Identifies and removes barriers to team performance
    • Identifies ways for further collaboration across teams

    Builds Relationships

    • Establishes rapport with others on the team and across teams
    • Works effectively with others to get work done
    • Treats all individuals with respect
    • Handles difficult situations, minimising conflict
    • Minimum Years of Industry Experience: 5 years

    Method of Application

    Interested and qualified? Go to LexisNexis on relx.wd3.myworkdayjobs.com to apply

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