• Care Coordinator at Discovery Limited

  • Posted on: 20 December, 2017 Deadline: Not Specified
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  • Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality. Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered. We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. One way in which we uphold our promise of shared value is by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe. Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients.

    Care Coordinator


    Job description

    Key Purpose

    The Coordinator would play a key role in an integrated funder-provider programme designed to co-ordinate the care of a carefully selected group of DH members by actively identifying patients that meet our clinical entry criteria. The Coordinator would facilitate the care of these patients in an appropriate facility in collaboration with the referring doctor, patient, family and Scheme. This requires the building and maintaining of excellent relationship with facility staff and patients.

    Areas of responsibility may include but not limited to

    • Perform health assessments on patients in order to identify individual patient risk factors
    • Perform interventions as pre-defined to influence individual patient risk
    • Monitor patient progress through ongoing patient interaction
    • Promote behaviour change to ensure greater treatment compliance and condition management
    • Coordinate the integration of care including social services
    • Authorising of admissions/ treatment as per agreed protocols
    • Regular liaising and communication with the care team (Including physicians, hospital, therapists, family members, counsellors and admin staff)
    • Assistance in the documentation of clinical information
    • Maintain relationships between the acute hospital, the specialists and the rehabilitation facility and Discovery Health

    Personal Attributes and Skills

    • Strong communication skills
    • Ability to work closely within a multidisciplinary team
    • Ability to build and maintain relationships
    • Passion for disease management
    • Strong organizational skills
    • Ability to work independently (self-driver)
    • Drive to improve patient care
    • Ability to recognize boundaries and limitations
    • Attention to detail

    Education and Experience



    • Qualified Registered Nurse
    • Valid SANC Registration

    5 years industry experience with a minimum of 2 or more of the following:

    • Clinical Nursing Experience
    • Case Management or similar experience
    • Multidisciplinary team experience
    • Valid driver’s license and own transport
    • Microsoft Office



    • Exposure to sub-acute /rehabilitation
    • 1 year Pre-Auth consultant, Pre-Auth Specialist or Clinical CRM Experience

    Method of Application

    Interested and qualified? Go to Discovery Limited career website on career2.successfactors.eu to apply

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