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  • Posted: Dec 20, 2017
    Deadline: Jan 12, 2018
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    All right, all right - let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal to us. http://www.hollard.co.za Impressum The Holla...
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    Head: Shared Services

    Job description

    Summary of Role

    The role of Head of Shared Services is critical to ensuring the efficiency and effectiveness of the newly created Shared Services area and will be instrumental in the successful design, implementation, transition and sustainability of our future operating model. The role will be responsible for setting up the Group Shared Services Centre (GSS) which will operate as an internal customer service business unit. The objective of the GSS is to achieve service excellence, continuous improvement, cost reduction and efficiency.

    Required Knowledge, Experience and Skills

    • 8 - 10 years' experience in a management consulting/operational improvement role
    • Experience in Short Term Insurance advantage
    • Demonstrated experience in supporting the development and implementation of organisational strategy and objectives.
    • Proven track record of achievement in the development and delivery of high quality corporate services.
    • Experience in leading and managing teams
    • Change management experience

    Educational Requirements:

    Honours degree minimum

    Method of Application

    Interested and qualified? Go to Hollard Insurance on www.applythis.net to apply

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