• Travel Consultant at African Safari Group

  • Posted on: 12 February, 2018 Deadline: Not Specified
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  • African Safari Group (ASG) is an African Inbound Tour Operator, covering both Southern and East Africa's best safari experiences and luxury accommodation. What you get Our understanding of our guest's needs, combined with extensive product and destination knowledge, makes us specialists in building tailor-made itineraries that accurately match customer expectation, delivering stress & hassle-free experiences.

    Senior Travel Consultant

     

    Job description

    Please note: In order to apply for this role, you MUST HAVE a proven track record in 4/5-star safari sales for at least 3 years; AND building full itineraries (flight, hotel, lodges, activities, transfers etc); OR, have your own business in Southern Africa related travel.

    Secondly, if you have an amazing personality, love people, talking on the phone for hours, love sending people on bucket-list safaris and are administratively awesome then we are looking for you...

    Who we are:

    African Safari Group (ASG) is an African Inbound Tour Operator, covering both Southern and East Africa's best safari experiences and luxury accommodation. See LinkedIn for more https://goo.gl/YiHPz7

    What we do:

    Our understanding of our guest's needs, combined with extensive product and destination knowledge, makes us specialists in building tailor-made itineraries that accurately match customer expectation, delivering stress & hassle-free experiences (including flights, transfers, activities and anything a client might need to experience their dream African safari).

    What you'll (need to) do:

    • Telephonic consultation with an international clientele, interested in booking tailor-made safaris and package tours
    • Providing general and specific advice about different travel destinations, in other words, Wowing clients with your knowledge on African Safaris
    • Drawing up of complicated, yet attractive travel itineraries that meet the client's budget and expectations
    • Making suitable arrangements with lodges, airlines, hotels, tour operators, car rental, transfer companies, etc
    • Advising the client about travel issues including required documentation and financial matters such as appropriate exchange rates
    • Being yourself and providing happiness in supporting clients before, during and after travel - ensuring African Safari Group clients stay African Safari Group Clients
    • Collecting and dealing with client payments
    • Approving supplier invoices for payments
    • Performing general administration tasks
    • Dealing with and documenting complaints in an efficient and diplomatic manner
    • Making alternative arrangements for clients who have had their trips interrupted by unforeseen issues

    What you'll (need to) bring:

    • Expert knowledge of the Southern Africa luxury holiday destinations
    • Well travelled in Southern Africa
    • Extensive experience in dealing with high profile clients
    • Excellent supplier relationships
    • Positive, enthusiastic and friendly attitude
    • Ability to work well as part of a team
    • Ability to cope well under pressure
    • Ability to meet sales targets
    • Excellent sales skills, both over the telephone and face-to-face
    • Excellent telephone skills
    • Good computer literacy
    • Excellent oral and written skills
    • Competent grasp of geography
    • Understanding of Forex
    • Assisting your team members when they are on leave

    What you'll earn:
    Now for the fun part! You should know that we love rewarding our staff handsomely.
    So we don't just offer you a basic salary but also commission, bonuses and cash incentives.

    MONTHLY
    Basic Salary = R12k - R15k, based on experience
    Commission = 10% on all Sales Gross Profit
    Bonuses = R1k - R20k, based on targets reached

    WEEKLY

    Cash incentives = cash for a range of KPI's

    Method of Application

    Interested and qualified? Go to African Safari Group career website on www.linkedin.com to apply

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