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Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 57 countries, and over 31,000 employees, we...
Job description
Want to be part of our team?
The End-user Computing Engineer (L3) is the mid-level position in the EUC Engineers job family and is proactive in identifying, investigating and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The EUC Engineer (L3) focuses on third line support for high complexity incidents and maintains the End-user Computing environmental and monitoring equipment.
What you'll be doing
Required Work Experience:
6 – 8 years’ work experience plus minimum 6 years’ experience in implementing, administering and troubleshooting network infrastructure devices, including: routers, switches, wireless access points, controllers, WAN optimizers and monitoring applications
What would make you a good fit for this role?
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