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  • Posted: Mar 5, 2018
    Deadline: Not specified
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    Trend Micro, a global leader in security software and solutions, strives to make the world safe for exchanging digital information. For the past 25 years, its employees have been inspired to protect individuals, families, businesses and governments as they look to harness the potential of emerging technologies and new ways of sharing information. In today&rs...
    Read more about this company

     

    Presales Consultant / Sales Engineer

    Job description

    The SE will act as a technical bridge between our product teams and field sales teams by driving the creation of high quality content in the following areas:

    • Powerpoint and white board presentations
    • Competitive Intelligence
    • Demo and POC templates and scripts
    • Deployment Best Practices
    • Whitepapers and Technical Note

    Key Responsibilities

    The SE will be involved in technical engagements from the pre-sales phase to deployment phase, which includes:

    • Deliver Presales support across the Trend product lines
    • Designing solution and high level architecture
    • Providing consultative product and solution expertise
    • Delivering training
    • Installing and configuring Trend Micro solutions (both POC and Post sales)
    • Identifying system integration requirements and working with in-house professional services and/or outside system integrator partners to deliver integration solutions
    • Working with company support personnel to ensure ongoing quality support
    • Collaborating with the product application development team to identify and realize technical improvements to the product
    • Contribute to departmental best practices, strategies, methodologies, and documentation, for increased efficiencies.

    Qualification

    • 5+ years SE experience and/or professional services experience required
    • 5+ years’ experience with Microsoft Windows and Linux Host / Server Operating Systems including system security.
    • 5+ years’ experience in computer software or systems including security products (Malware detection, Intrusion Detection, Content Security)
    • Strong IP networking solution knowledge and skill set (e.g. Cisco CCNA, CCNP or equivalent)
    • Strong knowledge of virtualization technologies (VMware vSphere)
    • Certified Information Systems Security Professional (CISSP) certification
    • Strong knowledge of enterprise security technologies
    • Working knowledge of Gateway Security (e-mail and Web security)

    Requirements

    • Fluent English Language skills
    • Strong multi-tasking and problem resolution abilities
    • Ability to read and interpret network sniffer output (for example pact files)
    • Ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
    • Ability to manage own time effectively is a requirement for success
    • Quick learner with desire to learn new tools and techniques
    • Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients
    • Moderate coaching and mentoring skills are essential
    • Presenting to a large group/audience at shows and other events

    Experience

    • Requires Degree or equivalent combination of education and experience in information security software or systems.
    • Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products
    • Must be able to provide software/network troubleshooting on complex technical issues

     

    Method of Application

    Interested and qualified? Go to Trend Micro on www.linkedin.com to apply

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