Software Quality Analyst at Swish Payments

Applicants must have excellent problem-solving skills, along with exceptional attention to detail and outstanding written and oral communication abilities. An individual with a keen interest in merchant financial systems and processes would excel.

ROLES and RESPONSIBILITIES

• Developing and executing software test plans
• Identifying and facilitating issue resolution with functional and technical groups (including problem reproduction)
• Understand cross-functional dependencies and collaborate with teams to meet end-to-end quality objectives
• Continuous improvement around Quality Assurance processes and Testing methodologies
• Collaborate with Product Owners and Team Leads to ensure business objectives and requirements are achieved and exceeded
• Knowledge and experience in multiple testing methodologies, including regression, black-box, integration, white-box, UAT and unit testing
• Execute tests in a repeatable manner for verification when software component changes are made
• Documenting test results and communicating these back to the team through verbal and written channels
• Accurate and comprehensive daily tracking on the status of cases
• Testing multiple platforms, including desktop, web and mobile based systems
• Ensuring financial calculations generated by the system's balance and are as expected

REQUIREMENTS

• 2+ years of software development and test experience on web applications, preferably in Financial or Payments industry
• Able to work on complex financial scenarios in a fast-moving environment
• Fast learner and willing to expand on one's knowledge
• Diploma / certification / degree in software related field
• Senior certificate in Mathematics
• Knowledge of automated test tools and platforms beneficial
• Experience and knowledge of API and web service testing
• Experience in using industry standard test management tools (e.g. JIRA / Zephyr, Confluence)
• Would be beneficial to have the ability to run SQL queries
• Strong verbal and written communication skills, problem solving skills, client service and interpersonal skills
• Strong ability to work independently and manage one's time effectively and efficiently
• Strong analytical, diagnostic and problem-solving skills
• Ability to multitask and handle multiple competing priorities with minimal direction from management
• Solid ability to collaborate with other individuals and co-ordinate activities across teams