Premier Field Engineer at Microsoft

Premier Field Engineer – SCCM (Systems Centre Configuration Manager)
• Are you looking for a career that utilizes your passion for technology?
• Are you interested in receiving unrivalled training, superb career opportunities and the chance to work with the latest technologies?
• Are you interesting in joining a team of outstanding technology professionals who, as trusted advisors and subject matter experts, help Microsoft Premier Enterprise Customers - enabling them to make the most out of their technology and moving their business forward? 

We need individuals that:

• Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
• Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.
• Demonstrate strong communication skills; ability to develop strategic on going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.
• Enjoy team work, and actively contribute to their peer group as well as our customer account teams.
• Communicate at all levels from CIO to the technical staff on the ground.

Expertise Required:

• Experience in the enterprise customer arena
• Face-to-face customer engagement skills
• Excellent written, oral and presentation skills
• Troubleshooting knowledge & skills
• MCTS / MCITP
• Degree qualification or equivalent experience
• Good understanding of ITIL/Service Management

Technical Expertise Required:
System Center Configuration Manager (SCCM) Support Consultants should be experienced in implementing, administering, tuning and troubleshooting SCCM 2007/2012 environments. Consultants in this team specialize in System Center Configuration Manager but also require experience in supporting technologies such as Microsoft SQL Server, Microsoft Active Directory Services, Certificate Services / PKI, Internet Information Server, TCP/IP and WINS. Consultants will also have breadth of knowledge in companion products such as Windows Deployment Services, Microsoft Deployment Toolkit, System Center Operations Manager, Mobile Device Manager and Windows Software Update Services.  While our key relationships are typically with our customers’ 3rd / 4th line infrastructure support teams, Support Consultants will also find themselves working with engineering teams, so need to be confident working at this level.

• Implementation and management of System Center Configuration Manager
• Experience of supporting a variety of Windows client and server operating systems
• Experience of advanced configuration including clustering, performance optimization and remote access.
• Experience of migrating from previous versions of Microsoft System Management Server
• Experience of WMI, DCOM
• Ability to script in VBScript or PowerShell
• Familiarity with the ConfigMgr Software Developers Kit (SDK)
• Familiarity with Operating System deployment technologies, including MDT, WDS & USMT
• Knowledge of monitoring alerting, logging and status messages
• Experience of working with T-SQL & WQL
• Troubleshooting network issues
• Fundamental networking knowledge – IP, DNS, WINS, IP routing, network address translation etc.
• Strong troubleshooting skills and experience with Windows Server operating systems

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