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Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to o...
Job description
The Account Executive is the catalyst behind Genesys’ success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
Your role as an Enterprise Account Executive is to close net new business and retain the existing customer base which you are assigned to. You are responsible for all opportunities and accounts assigned to you which are likely fall across a myriad of industries. This responsibility requires the management of both pre and post-sales support resources throughout sales campaigns and reports to a Sales Manager.
The Account Executive team is responsible for all customers and opportunities across the Genesys business. They full fill a vital role of leveraging leads provided by Marketing, handling all different kinds of sales scenarios and ultimately closing opportunities provided to them. The Account Executive’s main goal is to turn as many opportunities into closed-won deals as possible. Once an opportunity has been closed, the Account Executive’s job is to help manage the initial phases of post-sales support and ensure implementation is set up accordingly. This is achieved through the support of additional resources - such as Technical Pre-Sales Support and Business Consultants – whose goal is to help you close the deal.
Key Responsibilities
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected
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