Sales Representative at Symantec Corporation

Job description

REPORTS TO: Associate Manager

DEPARTMENT: Inside Sales

CONDITIONS: Permanent with a 6 month probation period

HOURS OF WORK: Depending on Territory and daylight savings

3pm – 12am; 4pm – 1am; 5pm – 2am; 6pm – 3am

BENEFITS: Medical Aid and Provident Fund

COMMISSION PLAN: 70% - 30% split

KEY RESPONSIBILITIES (Key Elements Of The Job)

• Meet or exceed assigned sales goals and other Key Performance Index areas
• Manage inbound and outbound contacts to potential and existing customer base by telephone, email and live chat.
• Educate potential customers on products and services with regards to Internet security and
• the value of the Symantec brand.
• Qualify leads and sell (additional) products and services.
• Strong Customer Retention focus
• Overcome technical and business objectives of prospective customers.
• Provide enrollment instructions.
• Emphasize saleable features and quote prices.
• Up-sell based on product and term.
• Build and maintain customer relationships.
• Develop an unders..."

Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Relentlessly protect the world’s information. Make a difference at Symantec. Across the globe, we are an ‘essential’ partner to both consumers and businesses of all sizes. We combine our talents, our brains, and our creative energy to reinforce our place as a world-class technical community.

Our most critical asset at Symantec is the talent we hire - you! We look for people who have a desire to excel and reflect our values: Innovation, Action, Customer-Driven, and Trust. We recognize that every opening in our company is a chance to increase Symantec's competitive advantage, and we are willing to invest in you in order to win.

Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Symantec will respond to requests for reasonable accommodations to assist you in applying for positions at Symantec, or to submit a resume. If you need to request an accommodation, please contact HR Service Exchange .

EEO is the Law. Applicants and employees of Symantec Corporation are protected under Federal law from discrimination. Click here to find out more.