Latest Job Opening at Citi

Job Purpose

The GSG Head is responsible for the strategic direction of the business, encompassing people management, strategic client management, liaison with other areas of the bank to ensure superior customer service and solution development and implementation, and ensuring adherence to all legal, regulatory, compliance, risk and other policy standards.

Job Background/context

The team covers clients based predominantly in Johannesburg, and Cape Town, Durban and Port Elizabeth.

The team comprises Relationship Managers (“RMs”) and Relationship Associates (“RAs”) who support the RMs and are RMs in training.

The GSG portfolio comprises subsidiaries of CIB Platinum, Gold and Silver relationships (“GSGs”). Annual revenue target for FY 2017 of $80MM.

Key Responsibilities

• Formulating and executing coverage strategy/business plan for names managed in the unit including account planning, calling strategy, and customer segmentation.
• Lead and manage the GSG team.
• Achieving trusted advisor status through developing close working relationships with customers.
• Raise Citi’s profile with key customer seniors by interpreting macro economic developments and industry trends.
• Raise GSG’s profile within Citi by building key cross-functional and cross-geographic networks.
• Champion our Pan African network with GSG subs in South Africa who are increasingly using the country as a Shared Service Center to manage their cash flows more effectively.
• Strong product knowledge and analytical ability.
• Credit senior in team with in depth knowledge of credit policies and responsible for Credit decisions /approving credits for customer base. Fully accountable for credit spectrum which includes documentation, Target Market identification, RCSA, FCR, due diligence and early problem recognition.
• To increase market share and share of wallet for the portfolio.
• Awareness of competitive landscape and formulating strategic responses to environmental conditions
• Review/evaluate new business opportunities from a TM and effort/risk reward perspective.
• Customer pricing models, Risk, capacity planning.
• Ensure Compliance and KYC policies adhered to for customer base.
• Managing Customer Profitability (Revenue, Expense, COC, EBIT, and NI) and RORC Partnership with Product, Risk and O and T to deliver optimal value to the customer.
• Understand and effectively manage Citi’s global capacities and complexities; sound credit management; regulatory and compliance.

Development Value

• Effective leadership
• Multi-functional job scope – interaction across all areas of the bank;
• Self-Direction
• Customer Focus
• Ability to utilize information effectively;
• Continuous learning and teaching a team which needs to understand the importance of EM GSG subs: how do we market them and effectively leverage our Global network.
• Creating partnerships
• Global Effectiveness
• Ability to keep up the pace and speed with the market
• Adapting to the high performing culture of Citi.

Future Career Prospects

• GSG Head in a large country
• Corporate Bank Head in middle sized country
• Lateral move to Country/General Management

Functional

Knowledge/Experience:

• SCO or SCO pipeline.
• Minimum of 10 years Post graduate banking experience.
• In-depth understanding of compliance issues, global and local regulatory requirements.
• Experience in working with and within a matrix organization and cross-functional teams.

Products

• In-depth understanding of banking products – loans / debts (short and long-term), cash management, trade products and finance, FX, interest rate hedging, liquidity management.
• Strong understanding of corporate and structured finance; DCM; derivatives products; investment banking offerings (advisory, equity).

Market

• In-depth industry knowledge.
• Proven existing customer relationships.
• Proven track record of senior relationships

Qualifications

Tertiary education – Post Graduate preferable.

Skills

• Strategic thinker and ability to re-align timeously in line with market dictates.
• Strong Leadership and people management skills essential.
• Strong Sales / Customer and Business Development skills.
• Strong communication skills – verbal and written.
• High standards.
• Relationship building.
• Strong influencing and negotiating skills.
• Planning skills.
• Decision-making.
• Process and Controls.
• Managing a Matrix.
• Deal Origination and Execution Skills.

Competencies

• Proven ability to leverage the Citi global network and handle complex, challenging environment.
• Proven ability to originate and close complex deals/ solutions.
• Proven ability to act as a financial advisor.
• Ability to coordinate and manage customer credit and marketing activity in a number of different countries.
• Ability to manage risk in portfolio.
• Driven and results oriented
• Sound Business judgment
• Integrity, Respect and Balance
• Tolerance for risk
• High tolerance for ambiguity
• Perseverance
• Flexibility
• Presence
• Attention to detail and accuracy
• Ability to take the initiative, self- starter
• Ability to handle conflict effectively
• Team Player
• Accountability and Ownership
• Respect for Compliance and Controls
• Commitment to Learning
• High tolerance for work pressure
• Strong Time Management

Should the Business Head and HR deem there to be high potential candidates who do not fully meet the inherent requirements of the role the candidate may be considered for the position, provided they have certain skills and experience which are closely related to the role. In the exceptional cases where we hire a more junior candidate, HR may require to bring in the candidate at the appropriate grade than the one advertised to maintain internal equity. In these cases the Business and HR will work together to determine a formal developments plan for the candidate to get them up to the appropriate grade.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.

Citi is an Equal Opportunities Employer.