Digital Account Manager at Titan Digital

Job description

WHO ARE YOU?

As a Digital Account Manager you will be required to do the following:

• Monthly client reporting (Skype, Video conferencing)
• Sales and growing client accounts
• Customer service and digital account reporting
• Tracking all client digital projects/initiatives
• Managing campaign expectations and advising on all digital opportunities
• Provide digital strategic recommendations
• Take responsibility and effectively manage own client base
• Work closely with website project managers and help manage website development

Requirements:

• Is well versed in digital media (training will be provided)
• Must be highly organized and effectively manage workload
• Must be very confident in building client relationships
• Can show us their recent successes in customer service/account management
• Has an solid understanding of Google analytics, SEO, Adwords and Online Marketing
• Has the ability to think on their feet and diplomatically troubleshoot
• Is a hard-working team player who is driven to succeed and make the role their own
• Ability to cope in a fast-paced high-pressure environment
• Must have excellent telephone and video conferencing experience

Advantageous:

Previous agency background is a bonus (not essential)

Personal Skills/Attributes:

• Customer relations
• Communication
• Highly organised
• Problem-solving
• Ability to cope under high pressure
• Effective time management
• Leadership