Personal Assistant at AfroCentric Investment Corporation Limited

Job description

About the Role

We are looking for a matured and experienced Personal Assistant to provide Admin Assistance to the Senior Manager responsible for the Bonitas Call Centre & Back Office area who will ensure that the administrative burden placed on management is alleviated through preparation and checking of documentation that needs to be signed and approved, taking of minutes, diary management, and the management of travel and accommodation requirements. Effective liaison with stakeholders at various levels, finalise documentation and meeting logistic arrangements.

Who we are looking for:

Type of person

The candidate must be able to be handson, be assertive, be able to drive influence, have a sense of urgency, must be able to deliver results and must be able to effectively multitask.

Skills:

• Conflict Management
•  Demonstrates Creativity
•  Demonstrates Customer Focus
•  Computer Technology Skills
• Attention to Accuracy and Detail
•  Customer Focus
•  Numerical Ability
•  Relevant systems knowledge and application
•  Knowledge and application of relevant legislation
•  Financial Skills
•  Attention to Accuracy and Detail
•  Problem Solving
•  Customer Focus

Experience:

1  2 years personal assistant experience.

Qualifications:

Matric, secretarial diploma advantageous and related experience

What you will do:

• Client service delivery and quality:
• Follow procedures and cooperate with peers and leader for best possible service delivery
• Compliance and Risk Management:
• Defined legal, statutory and regulatory compliance is maintained at the required standards
• Operational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessary
• Financial Management:
• Contribute to cost savings within the department to assist with financial goals and targets
• Operating Model:
• Meet delivery objectives through working with other team members within and linked to the department / project
• Resolve operational performance variations and problems and escalate unresolved issues to higher levels
• Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery
• Operational Implementation of Strategy:
• Keep up to date with operational changes implemented in response to important external influences
• Deliver in a manner that supports and meets operational quality standards and meets the defined departmental priorities
• Perform according to defined operational best practice and identify and implement opportunities for continuous delivery improvement
• Operational Leadership:
• Deliver personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives
• Engage in development, coaching and mentoring
• Support transformation through valuing diversity
• Behave in alignment with the Medscheme values
• Stakeholder Management:
• Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully achieved
• Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buyin
• Work planning:
• Organize time, responsibilities, and productivity within set standards

Position Specific Outputs

• Recording and distribution of minutes of meetings professionally and accurately.
• Timeous distribution of action items and proactive follow on issues where applicable
• Update on escalated queries must be provided within 24 hours and daily where the query would take a while to resolve
• Prepare and process Purchase orders, Invoices, Stationery, Management and Staff Expense Claims, Gift/Staff Welfare requests.
• Arrange travel, accommodation and departmental logistics according to the group's travel policy. Necessary leadtime should be taken into account i.e. booking, approval, confirmation etc.
• Diary management, manage and follow up on all incoming emails and written correspondence, compile and disseminate relevant communication, plan, organize and control daytoday administration of SM's office Meetings, event coordination, workshops, , teambuilding etc.
• Always establish purpose of the meeting before accepting and make available readup material to assist the SM to prepare for the meeting
• Collate and compile various reports which includes deadline management, formatting and collation

Closing date for applications: Friday, 8 September 2017.