SME Application Manager at Paracon

Job description

• Manage applications throughout their lifecycle – implementation, remediation patches, upgrades, and maintenance.
• Manage the application-related aspects of designing, testing, operating and improving IT services.
• Develop and maintain expertise in application functionality and related business processes and workflows, and provide support to application users.
• Ensure that the organization has access to the right type and level of human resources to manage applications, to meet business objectives, Service Level and Operational Level Agreements (SLAs and OLAs), and to guide IT teams (development, testing, operations) in managing applications.