Internal Sales Consultant - Fisher (Stormill, Roodepoort) at Automation Control Solutions (ACS)

Minimum Requirements

ACADEMIC QUALIFICATIONS:

• Grade 12
• N3 preferably with Process Instrumentation, where N3 is a minimum requirement
• N6 would be preferable
• Industrial Trade Test in Instrumentation (advantageous) 

EXPERIENCE:

• 2-3 years Industry related Internal Sales Experience – evidence of applied skills 
• Process Plant Knowledge (advantageous)

KNOWLEDGE, SKILLS & ABILITIES:

• MS Office Suite
• Customer Service Orientation
• Effective Time Management
• High level of written and spoken communication skills
• Execute tasks effectively
• Analyse issues and solve problems

KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):

• Produce Technically acceptable Tenders and Proposals - Update and Utilise instrument/valve sizing and selection programmes to determine            specific product solutions as per customers’ requirements, advise customers of possible alternative solutions
• Source quotations for product from local and overseas suppliers
• Generate Pricing schedule from updated price lists
• Have efficiency in the use of FF2 and other software for costing purposes.
• Check quote for technical accuracy and advise customer of any deviations from original RFQ
• Ensure On time submission of quotes - DTD (non-proposal) 90% of quotes in 3 days
• Oversee Customer and Supplier queries within 2days – Response and Solutions
• Maintain and Improve Customer relationships
• Order turnaround in 2 days – Correct Order processing, Order Acknowledgements and Bill of material
• Update CRM System with Won & Lost orders
• Create server folder containing all relevant correspondence of each opportunity
• Assist Customer, Order processing and Project Execution with technical query resolution
• Follow established departmental policies, procedures, and objectives, assuring continuous quality improvement & safety awareness