Fraud Analyst at iKhokha

Job Description

The iKhokha talent team is searching for a Fraud Analyst to join our tribe in Durban.

If you are passionate about conducting fraud & privacy risk assessments and forensic investigations, then this role could be in line with your next career move!

So, what will you do?

You will be responsible for investigating, reporting on & reducing merchant fraud within the iKhokha.

Deal Breakers

• 3+ Years within Fraud Investigations
• Anti-Money Laundering
• FIC Act
• Office Suite
• Risk Principles
• Professional communication and skills
• Ability to work in a team

Clear understanding of:

• Anti-Money Laundering regulations
• Banking transaction flows and processes
• Risk principles
• Scheme anti-fraud & AML requirements and processes

What would you be responsible for?

• Monitor & investigate all alerts being generated by anti-fraud screening tools (daily)
• Monitor & investigate all reported findings from ABSA, PASA & Nedbank
• Monitor and investigate any suspicious activity in day-to-day escalations from various departments of the business
• Using sound investigative skills/AML & Fraud experience, investigate any suspicious transactions and or Merchants for untoward/fraudulent activity.
• Ensuring that legitimate merchants are not impacted where not necessary, but at the same time investigating and suspending transactions that are deemed to be an unacceptable AML risk for iKhokha.
• Keeping a good relationship with the ABSA/Nedbank fraud teams and liaising with these teams with regards to suspicious activity and investigations.
• Ensuring that suspect/suspended transactions and or merchants are reported to the business and being correctly recorded withing the relevant databases.
• Assisting law enforcement, ABSA, PASA or the schemes with reporting on requested merchant fraud.
• Ensuring that the business is fully aware of their obligations towards AML, Fraud & Anti-Bribery and Corruption. This includes induction & annual staff training.
• Ensuring that training content is up to date with latest industry standards and is effective in respect of staff understanding and engagement.
• Storing digital evidence that staff have been trained.
• Ensuring that the FICA team are adequately trained in order to ensure they accurately identify suspicious merchants at time of onboarding.
• Ensuring that FICA team are adhering to the FICA processes set out by the business and maintain a working FICA guide to steer the FICA agents in terms of grey or questionable areas.
• Making AML / FICA / Fraud risk-based decisions when considering all available data, training by head of AML and pervious experience.
• Advising the head of AML, if any blanket risk waivers are to be suggested to be put in place for the FICA/business to implement into policy.

Qualifications

Degree or equivalent preferred

Additional Information

Perks of joining the Tribe?

• You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
• Hybrid, remote and in office work models.
• Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
• Visionary Leadership. 
• Study leave.  
• Access to on demand learning and development.
• A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.