Rental and Operations Assistant at Arjo

Essential Duties and Responsibilities:
Rental Duties:

• Deliver, install, and collect medical equipment (e.g., pumps and mattresses) professionally and within SLA timeframes.
• Provide basic troubleshooting and ensure equipment is fully operational for end users.
• Maintain vehicle condition and stock levels to support efficient service.
• Uphold infection control standards during handling and cleaning of equipment.
• Assist with equipment decontamination and laundry processes.
• Build positive relationships with healthcare clients and provide after-hours support when required.
• Conduct stock counts, manage rental asset movements, and report safety concerns or market trends.

Operations Duties:

• Support warehouse operations including receiving, storing, and dispatching equipment.
• Maintain accurate inventory records and assist with regular stock audits.
• Deliver and collect demo units and capital rental equipment.
• Complete all relevant documentation for deliveries, collections, and inventory movements.
• Ensure warehouse and workspaces are clean, organized, and compliant with safety standards.
• Safely transport goods and/or medical devices to clients and hospitals on time.
• Follow planned delivery routes and schedules.
• Complete delivery notes, log sheets, and basic paperwork accurately.
• Assist with warehouse operations including picking, packing, and preparing stock for dispatch.
• Verify product details and perform serial number confirmation before loading and after delivery.
• Ensure correct loading and offloading of stock (some products weigh between 100–150 kg).
• Conduct basic vehicle checks before and after trips (oil, water, tires, and lights).
• Report any vehicle faults, accidents, or delays immediately.
• Maintain professional communication clients,

Administrative Duties: 

• Complete all relevant documentation for deliveries, collections, and inventory movements.
• Maintain accurate records of rental and capital equipment transactions.
• Assist with data entry, filing, and updating internal systems.
• Communicate effectively with internal teams and clients regarding service schedules and equipment status.
• Support reporting and compliance requirements as directed by management.

Requirements

• Valid driver’s license and experience in driving
• Willingness to work flexible hours, including nights, weekends, and holidays and Be available for 24 Hour call on a rostered basis or as instructed if required
• Prior experience in a warehouse, logistics, or supply chain role.
• Proficiency in using inventory/asset software tool.
• Certification in forklift or other material-handling equipment operation.