Latest Openings at Excellerate JHI

About the role

• We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
• This position will require an all-rounded property professional.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property/centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
• PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• People Management: Training & development, Corporate culture change, living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
• Budgeting: Income & Expense Control
• Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims
   

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About the role

• As a Property Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. To contribute towards the development and training of staff within the company.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12.
• A business property-related tertiary qualification is preferred.
• Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
• At least 5 – 7 years of experience in property/centre management industry.

Additional demonstrable requirements:

• Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
• Expertise in budgeting, financial management, and expense control.
• Awareness of property market trends and the ability to adapt strategies accordingly.
• In-depth knowledge of Commercial property management
• Working knowledge and understanding of technical aspects related to property maintenance and repairs.
• Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
• In-depth knowledge of lease agreements and common law principles applicable to leasing.
• Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
• Proven ability to manage and lead a team.

What you will be doing

• Marketing of Space & Renewals (30%): Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
• Property Management (10%): Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
• Budgeting & Expense Control (40%): Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
• Liaison (20%): Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals.