Business Analyst at Milpark Education

Job description

The position of Business Analyst sits within the Operations Team and is responsible for: Formalising Milpark’s internal processes to ensure business processes fit and support Milpark’s growth; Formalise data management and data analytics for Business Intelligence purposes.

Qualification

• Relevant tertiary qualification (e.g. Information Systems, Software Development, Systems/Data Analysis, BComm, B Bus Science, BA Diploma)

Experience

• A minimum of 3-5 years' experience within a business analyst or project management role.
• You have a past successful experience questioning and specifying a business process using BPM tools and modelled to a standard (BPMN or UML).
• You are detail-oriented while at the same time you are also able to get a grasp of the bigger picture.
• Knowledge on Agile methodology, ERP, CRM and change management is an advantage.
• You are autonomous, able to react quickly in front of problems and capable of making decisions.
• You are an organised and rigorous person with planning skills and a certain taste for quality in work to carry out your projects.

Behavioural Competencies

• Management of information from a variety of sources and from more senior staff within Milpark
• You have interpersonal and listening skills with strong verbal and written communication.
• You are able to work with people working from various fields of activity (Business, Marketing, IT departments…).
• You know how to analyse, rephrase and synthetize.
• Alignment to the behaviours as defined by Milpark’s Values (see above)
• Computer literacy especially in Microsoft and programmes relating to Project Management, Business process mapping.
• Good research, data gathering and analysis skills
• Good facilitation skills
• Good communications skills
• Deadline driven
• Good collaboration skills