Digital and Video Administrator at ZaPOP

Job description

ZaPOP is looking for a versatile and vibrant Digital & Video Administrator to coordinate and facilitate admin and related tasks within the Digi Media Video and Design team at our Bellville office.

Key Responsibilities:

Digital Administration Tasks:

• Assist where needed with Digital Installation process
• Assist and attend to ad hoc queries from support team
• Digital Media Ad & Campaign distribution (internal and external)
• Prepare and maintain USBs in the field (ensure it’s always updated and distributed in time)
• Ensure menu updates are done correctly and on time
• Assist (where applicable) with client liaison
• Tracking of Digital Media site issue sheet
• Assist with ad hoc queries within the team
• Send weekly supplier campaign updates to Sales team
• Weekly internal and external reporting
• Arranging couriers
• Ensure all electronic filing is up to date with the correct campaign information
• Assist with managing of all Digital Media products

Video Administration Tasks:

• Update revenue forecast document for non-Lesson Desk clients
• Assist with drawing up quotes as per client requests
• Prepare all non-Lesson Desk projects for invoicing/recharges every month and send for approval to Finance team
• Attend scrum meetings with team daily or when necessary
• Assist Video Coordinator with ad hoc duties
• Assist with client queries where and when necessary
• Assist with ad hoc requests within the team
• Maintain filing systems
• Assist with booking of gear for the team when required
• Product/sample shopping when necessary

Minimum Requirements:

• Matric/Grade 12 essential
• Computer skills: MS Word, Excel, and PowerPoint
• A relevant degree/diploma e.g. Marketing Managing (advantageous)
• Minimum of 2 years’ admin experience
• Minimum of 2 years’ customer service experience

Competencies Required:

• Adaptability
• Administration skills
• Attention to detail and accuracy
• Communication skills, both verbal and Written – English and Afrikaans – excellent
• Coordinating skills
• Customer service
• Deadline driven
• Decision-making skills
• Handle pressure
• Interpersonal skills
• Multi-tasking
• Prioritising skills
• Problem-solving
• Quality control
• Reporting
• Time management
• Work independently, and as part of a team