Sasol is an international integrated energy and chemicals company that leverages the talent and expertise of our more than 30 300 people working in 33 countries. We develop and commercialise technologies, and build and operate world-scale facilities to produce a range of high-value product streams, including liquid fuels, chemicals and low-carbon electricity...
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Manage customers relationships in designated geographical areas/regions according to specific market segment (Aviation). Maximize short- and long-term profitability of the company through the effective management of the allocated customer accounts and to grow these accounts according to a set account strategy.
Key Accountabilities
Account planning, execution and decision making to assist other stakeholders in the value chain to plan and optimize production facilities.
Sales plans developed to meet volume and margin targets and implementation of actions against plan in the area of responsibility.
Meet monthly forecast sales volume and budget.
Manage customer accounts in line with the company’s value proposition and policies.
Manage the delivery of the value proposition to the customer.
Monthly and daily planning of customer visit schedule (engagement plan and execution).
Monthly planning to facilitate engineering service delivery within approved budget and manage the asset register by taking ownership of the process to ensure accuracy of asset data.
Manage own cash fixed costs within the approved target.
Anticipate credit needs for customers and proactively arrange for appropriate action.
Fully understand internal processes to ensure effective management of accounts.
Provide input and recommendations on claims related to volume discrepancies, contaminations. Installation of additional storage capacity or electronic tank gauging systems etc.
Manage resolution of complaints/queries by taking ownership and provide continuous feedback to all stakeholders.
Ensure that all sites are supplied as per customer requirement.
Customer relationships are maintained at HQ and operational levels.
Single point of contact for any customer requirements including product performance, pricing, account issues and supply.
Ensure that customers are retained and that efficiencies are identified that protects and/or improves volumes and margins.
Accountable for the implementation of any identified synergies.
Organization and follow up to improve the Sasol brand image and customer focus.
Provide expert knowledge and support to ensure operation excellence and application of operating standards.
Reporting on performance of portfolio and accurate document & record control.
Formal Education
University Bachelor’s Degree in Business Management
Gmail
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