Business Analyst at Momentum Metropolitan Holdings Limited

Requirements

• Bachelor’s degree in business, Finance, or Information Systems
• Certifications such as CBAP (Certified Business Analysis Professional) are advantageous
• 5-7 years of experience in business analysis, process improvement, or a related role, preferably within operational management or trading environments
• Experience in financial markets (banking or insurance industry)

Duties & Responsibilities

• Business Understanding: Applies an in-depth understanding of the business and operating model, focusing on processes relating to the trading environment (FO, MO, BO, Collateral management, and Treasury functions) and how they integrate with broader balance sheet management objectives.
• Requirements Elicitation: Actively leads requirements gathering for BRS and business cases, translating loosely defined needs or complex business requirements into clear specifications. Facilitate workshops to engage stakeholders, uncover insights, and align on detailed requirements, ensuring clarity and feasibility for delivery.
• Gap Analysis: Conducts comprehensive gap analysis, identifying and documenting areas for improvement in processes, people, tools and data. Analyse and document discrepancies between current and desired future states.
• Change Impact Analysis: Evaluates change impacts on people, processes, tools, and data across functional areas.
• Process Mapping: Develops both current and future-state process flows, ensuring alignment with business objectives and improvement goals.
• Documentation: Produces detailed architectural and integration diagrams, highlighting dependencies and interconnections across functions. Ensures traceability of business requirements throughout the change initiative lifecycle. Documenting dependencies and risks, focusing on how changes affect process flows, data integrity, system integrations, and people’s roles. Ensures documentation is detailed enough to support process redesign, alignment to business objectives, and handover to technical teams.
• Process Improvements: Identifies inefficiencies within processes and recommending tactical process improvements to address gaps and streamline operations in a way that supports business goals. Documents suggested improvements, providing actionable insights to stakeholders.
• Stakeholder Management: Manages stakeholder expectations, ensuring alignment and clear communication throughout projects. Handles complex stakeholder relationships to ensure effective collaboration and clarity on business objectives.
• Solution Validation and Testing: Designs and validates solutions, conducting testing and gathering user test cases for evaluation.
• Data Analysis: Conducts targeted data analysis, using insights to support decision-making and recommend process adjustments.
• Risk Identification: Identifies and mitigates operational risks as they relate to the trading environment's processes and systems. Working with stakeholders to ensure continuity and business integrity.
• Business Continuity Management (BCM): Elicits detailed test cases, designs response plans, documents recovery processes, and coordinates disaster recovery testing.
• Decision Support and Advisory: Offers guided analysis and recommendations to the Head of Operational Management, expected to justify suggestions and provide contextual insights to support decision-making. Has moderate decision-making autonomy, contributing informed recommendations that influence business choices.