Business Relationship Manager at FNB South Africa

Job Description

• To strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition.

Are you someone who can:

• Strategically and operationally manage and grow a portfolio of high revenue generating clients. These responsibilities include the key relationship management of these key clients, seeking, identifying and exploiting business opportunities for the bank and growing the portfolio through the acquisition of new clients. Success will be measured through client satisfaction levels, financial performance of the portfolio, sound governance and new client acquisition
• Enhance business performance and profitability
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives
• Ensure growth and increase in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base
• Set tactical goals and optmise the use of the people, finances and technologies in order to realize those goals
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Assess and evaluate credit applications in accordance with the Banks Credit Policy and within set time frames
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence
• Looking after approx. 450 clients in total

You will be an ideal candidate if you:

• Must be FAIS Compliant (RE5)
• Relevant Business Degree (Financial)
• 2 – 4 years Credit and 3 – 5 years Relationship Management and Product Knowledge experience
• Person must not be an unrehabilitated insolvent
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

End Date: December 15, 2025