Central Sales Specialist at Stor-Age Self Storage

The successful candidate(s) will be responsible for driving sales and inspiring exceptional over the ‘phone customer service aligned with our:

• Core values of Excellence, Sustainability, Relevance and Integrity.
• Standard operating policies and procedures.
• HR policies and procedures.
• Occupational health and safety requirements.
• Employee relations legislation.

Applications are invited from candidates that get excited and motivated every day by telephonically:

• responding to incoming customer enquiries
• establishing an immediate rapport with potential customers,
• providing information about self storage products and services
• handling and resolving complaints
• assisting with renting self storage units, selling packaging and attending to financial and administrative tasks,
• delivering superior customer service
• working with the Store management teams in the major centers across the country
• earning an incentive-based commission on top of a market-related salary

To be considered for an interview your CV will need to demonstrate that you:

• have a minimum of Grade 12 education
• are sales orientated with a successful track record of dealing with customers effectively both face-to-face and telephonically
• have performed administrative tasks with care and attention to detail
• have excellent communication skills in English (telephonically, in-person, hand-written or electronically)
• are IT literate (a competent user of email, internet, MS Office, and point-of-sales / customer service system/(s))
• have your own transport and valid driver’s license
• are prepared to work 45 hours per week over a 6-day week

In addition it will be an advantage if you have:

• knowledge of and show a desire to build a career in the self-storage industry
• sales experience