Community Marketing Manager at YPO

PRIMARY RESPONSIBILITIES

• Act as a key ambassador to Networks, engaging and activating participants and champions and encouraging conversations and connections throughout the Network and YPO community – mainly in a virtual environment.
• Constantly looking for new ways to bring the community closer within and across Networks, encouraging virtual participant-driven activation to shape the future of the community and other activity offerings.
• Assist in shaping the community experience for Network participants in alignment with the needs of the Network strategy and engagement strategy.
• Manage the day-to-day functionality of both the web and mobile Network platforms and related social media platforms, from planning and development to approvals and communication.
• Lead the creation of engaging content (written, visual, audio, video) in partnership with
• members, Network Directors and Marketing leads.
• Work collaboratively with Network team to support and champion Network related projects, programs and goals.
• Partners with other internal stakeholders in the delivery of network events and activities.

EXPERIENCE/BACKGROUND

• Proven ability to live and work effectively with people from different backgrounds, cultures, and religions.
• Ideally 2+ years of experience in an association or membership organization and specifically involved with membership, governance/compliance management, marketing, social media management or events.
• Background in developing and executing on engagement strategies across multiple channels.
• Experience building relationships, and working with customers and colleagues in a global virtual environment.
• Project and/or account management a plus.

SKILLS/COMPETENCIES

• Business acumen, professionalism and emotional intelligence to communicate effectively in a multi-cultural, virtual work environment with high-profile corporate leaders.
• Takes personal responsibility for decisions, actions and failures and acts with a clear sense of ownership.
• Superior written, oral and interpersonal skills with the ability to synthesize and present
• information and influence recommendations to a global audience while meeting tight deadlines.
• Ability to create written & visual graphics content appropriate for diverse mediums to drive engagement.
• Works collaboratively with others to achieve shared objectives.
• Capacity to think strategically while understanding and promoting process and execution.
• Enthusiastic support of new ideas coupled with the ability to see these ideas through.
• Draw upon multiple relationships to exchange ideas, resources and know-how to incorporate the ideas into programs.
• Steps up to handle tough issues and is confident to escalate when necessary.
• Balances the interests of multiple stakeholders and acts fairly despite conflicting demands.
• Introduces new ways of solving problems and put a creative idea into practice.

EDUCATION/TRAINING/CERTIFICATION

• Bachelor’s degree in Public Administration, business, marketing, organizational dynamics, project management, or equivalent experience required.
• Minimum 3+ years of experience in a communications/marketing/account or project management position.
• Negotiation or dispute resolution training or certification helpful.
• Experience with graphic design, Salesforce, Microsoft Teams Workgroups and Smartsheet is a plus.