Enterprise Banker at Absa Group Limited (Absa)

Job Description

Key Responsibilities

• Drive income growth by developing a deep understanding of clients’ working capital cycles and business needs.
• Achieve and exceed performance targets in line with individual scorecards.
• Proactively drive client acquisition, retention, and cross-sell initiatives through each client engagement.
• Provide needs-based, value-adding solutions that enhance client outcomes (not product pushing).
• Deliver a consistently high-quality client experience, ensuring service requests and complaints are resolved within agreed service level agreements.
• Execute all activities in line with regulatory, compliance, and risk management requirements.
• Utilise digital tools, systems, and technology to enhance service delivery and operational efficiency.
• Collaborate with internal stakeholders and contribute to a high-performance, knowledge-sharing team environment.
• Continuously improve ways of working by challenging the status quo and sharing best practices.

Minimum Requirements

• 3+ years’ experience with a proven track record of consistent year-on-year high sales performance in a banking environment.
• 4+ years’ experience in a high-volume, client-facing, target-driven financial services role (banking preferred).
• Bachelor’s degree or equivalent in Business, Economics, Finance, or a related field.
• Strong understanding of enterprise/business banking and working capital cycles.
• Comfortable working with financials, multiple systems, and banking processes simultaneously.
• Excellent verbal and written communication skills with strong people and relationship management skills.
• Energetic, resilient, self-driven, and able to perform under pressure.
• Strong accountability for personal performance and continuous development.
• Tech-savvy, fast learner, and early adopter of digital tools and processes.
• Zero tolerance for negative client experience and the ability to use feedback and complaints to drive service improvement.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: January 23, 2026