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General Manager, Airport Operations - Johannesburg
Responsible for day-to-day operational performance of assigned international outstation
Maintains a safe, clean and reliable operation utilizing Core4
Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups and vendors
Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines
Responsible for maintaining station facilities, equipment, and professional appearance standards for all United employees
Responsible for performance management and ongoing professional developmental support of direct reports and “dotted line” reports
Responsible for compliance with Stations controls and Internal Audit standards
Manages the station budget, staffing forecasts and resource requirements
Maintain strong working relationships with OAL / airport authorities/vendors / governmental authorities ( FAA / TSA / CBP)/internal divisions
Manage vendor service contracts as required
Qualifications
Required
College degree or relevant experience
2-4 yrs of relevant management experience in Airport Services environment or equivalent experience
Knowledge of airport operations to include; hub operations, terminal / ramp operations , and related technology
Ability to work in a dynamic, fast paced operational environment
Knowledge of station controls and Internal Audit standards.
Analytical thinking, goal-directed leadership and service-oriented performance
Knowledge of operational Corporate policies andprocedures
Strong communication and interpersonal skills
Demonstrated ability to develop and motivate personnel
Strong problem solving skills and drive for excellence
Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
Travel as required
Must be legally authorized to work in South Africa any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Gmail
Yahoomail