General Manager, Airport Operations - Johannesburg at United Airlines

• Responsible for day-to-day operational performance of assigned international outstation
• Maintains a safe, clean and reliable operation utilizing Core4
• Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups and vendors
• Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines
• Responsible for maintaining station facilities, equipment, and professional appearance standards for all United employees
• Responsible for performance management and ongoing professional developmental support of direct reports and “dotted line” reports
• Responsible for compliance with Stations controls and Internal Audit standards
• Manages the station budget, staffing forecasts and resource requirements
• Maintain strong working relationships with OAL / airport authorities/vendors /  governmental authorities ( FAA / TSA / CBP)/internal divisions
• Manage vendor service contracts as required

Qualifications

Required 

• College degree or relevant experience
• 2-4 yrs of relevant management experience in Airport Services environment or equivalent experience
• Knowledge of airport operations to include; hub operations, terminal / ramp operations , and related technology 
• Ability to work in a dynamic, fast paced operational environment
• Knowledge of station controls and Internal Audit standards.
• Analytical thinking, goal-directed leadership and service-oriented performance
• Knowledge of operational Corporate policies andprocedures
• Strong communication and interpersonal skills
• Demonstrated ability to develop and motivate personnel
• Strong problem solving skills and drive for excellence
• Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
• Travel as required
• Must be legally authorized to work in South Africa any employer without sponsorship
• Must be fluent in English (written and spoken)
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position