HRM Clinical Coach - Cornubia, Durban at Momentum Metropolitan Holdings Limited

Requirements

• Registered Nurse with Degree or Diploma (General, Psychiatric and Midwife), is essential.
• Registration with the SANC, on application.
• Matric certificate, isessential.
• At least 5 years post graduate clinical experience.
• At least 3 years Managed healthcare/ Medical Aid industry/HRM/ experience (in Case Management, Wellness, Chronic and Disease Management), is essential.
• Strong knowledge of relevant managed healthcare legislation, SAMS Tariffs, Clinical coding, NHRPL and guidelines.
• Training or coaching qualifications/experience, highly advantageous.
• Good knowledge of the Oracle system is advantageous.

Duties & Responsibilities

• Quality random assessment on a sample percentage of various activities performed by the HRM team.
• Identify clinical and any relevant training needs for team members and draw up training plans in collaboration with HRM Team Leaders.
• Conduct development programme and provide feedback to HRM leadership throughout the process.
• Provide comprehensive feedback to the team (group or individual) on assessments outcome, focusing on areas of improvement.
• Coaches the HRM team on Products, Systems and Processes for improved service delivery.
• Analysis and collation of relevant reports.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Ensure that confidentiality on sensitive information is maintained throughout the process.