Operations Manager at Bidvest Prestige

Overview:

• The Operations Manager – Toilet Hire is responsible for overseeing all aspects of the toilet hire division within the company. This includes managing a team of staff, ensuring the smooth operation of toilet hire services, maintaining customer relationships, and implementing strategies to optimize efficiency and profitability.

Key Responsibilities:

• Manage a team of toilet hire staff, including drivers, technicians, and customer service representatives
• Schedule and coordinate deliveries and collections of toilet units
• Monitor inventory levels of toilet units and supplies
• Develop and implement operational strategies to improve efficiency and reduce costs
• Ensure compliance with health and safety regulations and industry standards
• Handle customer inquiries and resolve any issues in a timely and professional manner
• Monitor and analyze key performance indicators to assess the division’s performance
• Develop and maintain relationships with suppliers and vendors
• Prepare regular reports and presentations for senior management
• Stay up-to-date on industry trends and developments

Requirements:

• Proven experience in a similar role within the toilet hire industry
• Strong leadership and management skills
• Excellent communication and interpersonal abilities
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving and analytical skills
• Knowledge of health and safety regulations and industry best practices
• Proficient in Microsoft Office applications
• Valid driver’s license