Procurement Specialist at Momentum Metropolitan Holdings Limited

Role Purpose

• The purpose of the Procurement Specialist role is to proactively maximise value for Guardrisk by building collaborative partnerships with service providers and stakeholders, driving innovation, effective claims cost management, and aligning procurement activities with business strategy. The Procurement Specialist leads with influence, leverages data and technology, and fosters a culture of trust, agility, and shared ownership, ensuring procurement is a strategic driver of business success, not just a support function. By embracing a growth mindset and championing new ways of working, the Procurement Specialist helps position procurement as a proactive, collaborative, and strategic force within the organisation.

Requirements

Qualifications

• Grade 12 / SAQA Accredited Equivalent (Essential)
• Non-Life Insurance (Short-Term Insurance) Full Qualification - NQF4 (Advantageous)
• A Procurement and/or Supply Chain Certificate / Diploma / Degree or studying towards obtaining one (Advantageous)

Experience

• 3 - 5 years’ work experience in the Non-Life Insurance Industry (Essential)
• 3 - 5 years’ work experience in Procurement and/or Supply Chain Management (Essential)
• 3 – 5 years’ work experience in Supplier Relationship Management (Essential)

Duties & Responsibilities

• Monitor and manage the average cost per claim (ACPC) by partnering with service providers to optimise claims outcomes, drive cost efficiency, and maximise value delivered to the business and clients.
• Continuously seek opportunities to improve procurement processes, drive innovation, and enhance customer and stakeholder experience.
• Collaborate with internal stakeholders (Claims, Underwriting, Legal, Analytics, etc.) and external stakeholders (industry bodies, service providers, brokers, etc.) to ensure procurement needs are met, and processes are optimised.
• Lead and manage procurement-related projects from initiation to completion, ensuring clear communication and alignment with all stakeholders, delivering on objectives, and monitoring project outcomes to drive continuous improvement and sustained value.
• Analyse procurement and service provider data to inform decision-making, identify trends, and unlock opportunities for improvement.
• Develop and implement procurement strategies that are aligned with organisational objectives, risk appetite, and budgetary requirements.
• Identify, evaluate, and onboard new service providers, ensuring compliance with Guardrisk’s standards and strategic objectives.
• Negotiate contracts and agreements to secure favourable terms, pricing, and service levels, while fostering collaborative partnerships.
• Draft, review, and manage Service Level Agreements (SLAs) with service providers to ensure clarity, accountability, and performance.
• Manage service provider relationships, including performance monitoring, audits, and regular feedback to drive mutual success.
• Oversee service provider complaints, conduct root cause analysis, and drive resolution and continuous service improvement.
• Investigate and address service provider-related concerns, compliance issues, and conduct periodic risk assessments to mitigate organisational risk.
• Prepare, write, and present detailed procurement reports and analytics to management and steering committees, providing actionable insights.
• Draft proposals, business cases, and recommendations for procurement initiatives and service provider engagements.
• Ensure compliance with relevant laws, regulations, B-BBEE requirements, and organisational policies at all times.
• Conduct service provider audits and site inspections, ensuring adherence to SLAs and continuous improvement.
• Provide training and support to internal teams on procurement systems, service provider portals, and processes to build capability and drive adoption.

Competencies

• Acts with Courage: Proactively challenges the status quo, makes principled decisions, and addresses difficult issues with confidence and integrity.
• Embodies Unreasonable Excellence: Sets and upholds exceptionally high standards, striving for outstanding results in all procurement activities and service provider engagements.
• Obsesses About Client Impact: Prioritises the experience and outcomes for both internal and external clients, ensuring procurement delivers tangible value and positive relationships.
• Champions Empowered Ownership: Takes full responsibility for procurement outcomes, demonstrates initiative, and follows through on commitments from start to finish.
• Collaborates for Collective Success: Builds strong, authentic connections with colleagues, service providers, and stakeholders to achieve shared goals and drive enterprise-wide value.
• Builds Authentic Connections: Fosters a positive, inclusive, and collaborative work environment, contributing to a culture where people feel valued and engaged.
• Drives Innovation and Continuous Improvement: Seeks out new ideas, embraces change, and leverages technology and data to enhance procurement processes and outcomes.
• Manages Risk Intentionally: Identifies, assesses, and mitigates risks in procurement activities, balancing innovation with sound judgement and compliance.
• Communicates with Influence: Clearly and persuasively conveys information, actively listens to stakeholders, and adapts communication style to different audiences.
• Demonstrates Strategic and Commercial Acumen: Aligns procurement decisions with organisational strategy, understands market dynamics, and maximises value beyond cost savings.

Closing Date 2026/01/06