Product Manager: Pricing & Billing Systems at Nedbank

Job Purpose
To identify and develop products and services in line with Nedbank's strategic objectives. The main responsibilities for the Product Manager: Pricing & Billing Systems role include the following:
1. Running the Annual Pricing Review for Transactional Services as well as managing enhancements to the current APR system.
2. Managing Billing for Transactional Services.
3. Defining the target state for Billing as part of the Managed Evolution Enterprise Pricing & Billing Programme.

Job Responsibilities
Running the Annual Pricing Review for TS as well as managing enhancements to the current APR system

• Managing APR SME budget
• Reviewing BRS & DRS documents before signing-off
• Reviewing test cases before signing-off
• Managing Change releases
• Performing File Audits & Quality Control
• UAT and final Billing verification
• Managing Billing for TS

Product Ownership of CPE-Billing Engine
Product Ownership of COIN & GPS (Global Billing)

• Defining & Designing the target state for Billing as part of the Managed Evolution Enterprise Pricing & Billing Programme (ME EPB)
• Upon completion of design – developing High-Level Business Requirements for ME EPB
• CIB Product Ownership for migration from current state to target state ME EPB
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Develop relevant product offerings informed by research and segment insights; competitive pricing and understanding client needs.
• Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
• Ensure that product adheres to all compliance and operational risk and security standards by following the legal; risk and compliance governance processes.
• Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
• Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.
• Drive Non Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
• Create cost efficiencies through product or process innovation.
• Understand budget requirements by setting realistic targets.
• Manage the cost in the Project Life Cycle by negotiating with suppliers and limiting unnecessary costs.
• Ensure client satisfaction by driving the development and implementation of solutions.
• Be the principal point of contact for all stakeholders within the project life cycle by engaging and keeping stakeholders informed.
• Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
• Facilitate the accomplishment of work goals by building collaborative relationships.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Drive Non Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.

Essential Qualifications -

• NQF Level
• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant post grad qualification

Essential Certifications

• Industry/ Product specific

Type of Exposure

• Built and maintained stakeholder relationships
• Completed Reports and Achieved Budgets
• Built a high performance culture
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Improved Processes and Culture
• Managed Transformation & Innovation
• Managed Financial and Business Results
• Managed Governance
• Managed Process Results
• Managed Relationships
• Managed Self and Team
• Managed budget
• Supported Transformation, Change and continued Improvement
• Provided operational support for Governance, Compliance and risk based assurance

Minimum Experience Level

• 3-5 years in a product or service development role
• Strategy Consulting experience and best practice exposure.

Technical / Professional Knowledge

• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Behavioural Competencies
• Customer Focus
• Decision Making
• Facilitating Change
• Influencing
• Innovation
• Technical/Professional Knowledge and Skills
• Employment Equity Statement
• Preference will be given to individuals from underrepresented groups.