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  • Posted: May 10, 2021
    Deadline: Not specified
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  • Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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    SAP Consultant-Functional

    Job Purpose

    • Performs business and systems analysis, designs, implementconfigures, supports and maintains SAP system. Plays a role in realisation  of business benefits under limited direction, in multiple  functional areas or modules in the SAP system.

    Job Responsibilities

    • Contribute to quality and  financial goals by operating within agreed budget and by conforming to the Service Level Agreements.
    • Plans and prioritise work outputs with a realistic sense of time and resources involved.
    • Ensures conformance to programming and/or configuration standards and /or documentation in line with best practices.
    • Investigate and propose enhancements which will result in improved performance.
    • Responds to customers with the appropriate level of urgency.
    • Works under limited supervision of mentor/Senior in supporting the achievement of project/deliverables.
    • Takes ownership in ensuring that customers expectations are met.
    • Customer liaison into business.
    • Demonstrates an understanding of how SAP software, services, products and solutions add value to the business.
    • Highlights potential project or solution risks and issues to project management.
    • Actively support other team members on projects as well as SAP internal tasks.
    • Participate in knowledge sharing.
    • Prioritise and/or integrate multiple projects /tasks concurrently.
    • Provide input  to highlight inter dependencies between projects and support.
    • Deliver all project activities leading to the implementation of the requirements by applying project management principles.
    • Deliver as per approved SDLC.
    • Provide direction, configure and maintain the SAP system and provide support through alignment to the standards processes and procedures.
    • Assist other resources in technical preparation of SAP Process Procedures, test scenarios, end-user documentation and user manuals.
    • Identify and Mitigate risk.
    • Apply problem solving skills to resolve identified problems.
    • Keep up to date on SAP and Nedbank strategy.
    • Takes a disciplined approach and works effectively towards clear objectives and prioritises.
    • Analyses and appropriately judges the pro's, cons, opportunities and risks of a problem.
    • Uses information from different sources to aid in problem solving.
    • Effectively resolves complex problems using creative approaches outside area of expertise.
    • Maintain and sharing team  knowledge.
    • Continually develop core skills, cross-functional expertise and business knowledge.
    • Participate in Nedbank Culture building initiatives,
    • Participate and support corporate social responsibility initiatives.
    • Add value to Nedbank by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
       

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees
    • Preferred Qualification
    • Business Analysis
    • Preferred Certifications
    • SAP BI

    Minimum Experience Level

    • 2-5 Years SAP BoBJ Experience
    • Advantageous Experience
    • Advanced analytics
    • Predictive analytics

    Skills

    • SAP BoBJ (Webi , A40)
    • SAP BW4/HANA
    • Experience reporting off SAP BW Environment (Essential)
    • SAP BO Administration (CMC)
    • SAP Lumira (Essential)
    • Behavioural Competencies
    • Managing Work
    • Quality Orientation
    • Decision Making
    • Continuous Improvement
    • Continuous Learning
    • Innovation

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    Senior Quantitative Analyst

    Job Purpose
    To develop and maintain best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management and/or attainment of strategic objectives.

    Job Responsibilities

    • Build and formally present reports by monitoring business performance within the set risk appetite and through analysis.
    • Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc requirements.
    • Manage client expectations by liaising with stakeholders through the model build process as well as the systems and strategy development process.
    • Increase efficiencies through programming and automating processes.
    • Enhance business efficiencies and ensure compliance through formal communications and interacting with external bodies.
    • Challenge model builds from around the cluster through peer review participation and ensuring best practice.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Research and make recommendations for corporate citizenship initiatives in area of influence
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis; business requirements gathering and designs validation.
    • Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
    • Ensure continuity and record keeping through formal sign-off at forums and by creating documentation.
    • Ensure data accuracy through data and front-end analysis; pre and post testing of system/strategy changes.
    • Ensure business process consistency through formal communication; updating and maintaining policies.
    • Ensure accuracy and feasibility through impact analysis for newly developed products.
    • Review reporting and ensure accuracy through analysis and providing feedback.Providing advice to key operational areas ensuring optimal resource allocation and desired results through analysis and communication.
    • Manage access and change control and ensure compliance by creating change logs and restricting/providing access.
    • Take corrective action where risk is identified in any processes; models or reporting; through analysis and formal communication.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction

    Minimum Experience Level

    • 3-5 years relevant experience in an analytical environment

    Qualifications

    • Matric / Grade 12 / National Senior Certificate
    • Post graduate degree in Statistics/Mathematics,Technology,Engineering 

    Type of Exposure

    • Analysing situations or data that requires an in depth evaluation of multiple factors
    • Developing ways to minimize risks
    • Influencing stakeholders to obtain buy-in for concepts and ideas
    • Sharing information in different ways to increase stakeholders understanding
    • Executing strategy
    • Managing multiple projects
    • Working with a group to identify alternative solutions to a problem
    • Interacting with diverse people
    • Analysing and interpreting quantitative and qualitative data

    Technical / Professional Knowledge

    • Industry trends
    • Microsoft Office
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Risk management process and frameworks
    • Business writing skills
    • Microsoft Excel
    • Business Acumen
    • Quantitative Skills
    • Behavioural Competencies
    • Applied Learning
    • Coaching
    • Communication
    • Collaborating
    • Decision Making
    • Continuous Improvement
    • Quality Orientation
    • Technical/Professional Knowledge and Skills

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    Business Manager

    Job Purpose

    • To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value.

    Job Responsibilities

    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Identify and confirm own financial targets by aligning with business unit targets.
    • Achieve or exceed targets by developing and implementing account plans for clients and targetting new business.
    • Develop an account plan for each client using knowledge of the client's needs and by engaging with relevant stakeholders to identify tailor-made solutions to meet the client's needs.
    • Manage costs by monitoring expenses and keeping within budget parameters.
    • Achieve economic profit by reviewing pricing annually and making required adjustments.
    • Provide relevant recommendations by maintaining sound knowledge of bank's products and solutions; staying abreast of the market and business environment; by using research conducted by bank economic unit and by reading economic and financial material.
    • Meet client and bank needs by confirming that recommended solution is in line with bank guidelines for economic profit; bank business needs and regulations and by managing client expectations.
    • Support the implementation process by communicating with the client and internal stakeholders; monitoring progress; gathering feedback and taking corrective action.
    • Achieve agreed objectives within cost and time parameters by identifying potential and actual problems and working with relevant stakeholders to find solutions.
    • Manage all risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures; identifying risks and non-compliances and taking corrective action.
    • Recommend improvements for efficiency and competitve advantage by providing client and market feedback to relevant stakeholders.
    • Provide a single interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
    • Establish and maintain relationships with relevant stakeholders (internal and external providers) by engaging with them formally and informally e.g. in meetings; problem solving sessions and training sessions.
    • Proactively recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment; and by consulting with relevant stakeholders.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Degree or diploma at NQF Level 6 in commerce, business, finance or law.

    Type of Exposure

    • Conducting root cause analysis
    • Analysing situations or data that requires an evaluation of multiple factors
    • Building and maintaining effective cross-functional relationships with internal and external stakeholders
    • Analysing and interpreting qualitative and quantitative data
    • Brainstorming ways of improving a product or situation
    • Challenging the status quo with a view to improving the environment or people's understanding
    • Conducting gap analysis
    • Coordinating and securing buy-in from internal stakeholders.
    • Comparing two or more sets of information
    • Providing professional advice/opinion

    Minimum Experience Level

    • 8 years experience in a sales or relationship management role in a banking environment.
    • Technical / Professional Knowledge
    • Banking procedures
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Nedbank policies and procedures
    • Nedbank vision and strategy
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Cluster Specific Operational Knowledge
    • Behavioural Competencies
    • Becoming a Business Advisor
    • High-Impact Communication
    • Managing Work
    • Sales Disposition
    • Sales Negotiation
    • Qualifying Sales

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    Senior Manager - Market Conduct

    Job Purpose

    • Drive a market conduct culture of fair treament throughout the business ensuring high levels of regulatory compliance and documentation governance

    Job Responsibilities

    • Accountable for the Market Conduct and Culture Program within the respective business unit.

    Maintain strong relationships with MCCP Group office.

    • Analyse MCCP requirements for the various business streams.
    • Engagement with the business representative and Executives to ensure all requirements are met.
    • Share knowledge and industry trends with the team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
    • Conduct Risk Framework: Development of the conduct risk RSCA and ensure embedment in key processes; Risk metrics consolidation and analysis of key trends (ito Risk); Market Conduct assurance / oversight to act as SME in developing a conduct risk monitoring plan as well as to assist / act as 1LOD/2LOD assurance for adhoc reviews. Conduct Risk methodology implementation. Guide business in terms of risk and controls actions to mitigate Conduct Risk. Review and act as SME in amending where necessary, the Level 2 Conduct Risk policy.
    • Compliance: Act as an SME in tracking of all conduct related incidents and breaches.
    • Risk: Act as an SME in terms of tracking of all risk issues which have a conduct impact. Management of a Conduct Risk issues log.
    • Regulatory Inspection: Ensure that the business is well prepared for conduct related inspections and to co-ordinate such activities.
    • Product / Client Solutions: Involvement in new products and in changes to products. (Consultant / Conduct SME)
    • Finance / Actuarial: Develop metrics for the assessment of possible client detriment. Develop KRI for tracking specific conduct trends. Monitoring CBR issues/ KRI.
    • Client Experience: Monitoring functionality as well as user experience of the MC dashboard and KRI's.  Overall responsibility to operationalise the MCCP priorities. Market conduct matrix. Oversight of the Market Conduct Matrix submission. Responsible for identification and addressing of all market conduct issues through the adhoc forum. Check and challenge of all marketing material. Effectiveness.
    • Operations: Monitoring of implemented KRI's.
    • Reporting: Market Conduct Committee. Drive recommendations for reports and/or metrics and/or hotspots identified by the MCC. Monthly reporting to Cluster/ Group. Market Conduct MI Metrics Report - Consolidate the stats, Obtain relevant approvals, Engage with functional area SME's to obtain monthly metric stats and report to Cluster. Interpret stats during Cluster and Board Meetings. Monthly INEXCO Conduct report. Quarterly report to ERCO. Cluster Conduct Committee. Cluster ERCO quarterly. Identify efficiencies and potential areas for digitisation of conduct metrics with a view to statistical analysis and reporting on a granular data level.
    • Projects: MCCP; Alignment between RDR / legislative requirements and Group / Industry best practices and possible efficiencies.
    • Research and Training: Ensure that the business understands international best practice in its decision. Ensure that one is always up to date with current trends / international best practice.
    • Committee Membership: ERCO (invitee), Ad hoc Resolutions Forum (Member), Governance DIVCO (invitee) CX Manco. Functional area MANCO / DIVCO slots - to give business to raise MC concerns / issues.

     
    People Specification

    • Essential Qualifications - NQF Level
    • Professional Qualifications/Honour’s Degree
    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Relevant qualification in risk/ compliance/ legal

    Type of Exposure

    • Ability to develop world class presentations
    • Strong interpersonal and relationship management skills; including the ability to identify and resolve conflict and resistance.
    • Implemented Projects
    • Achieved transformation and innovation results
    • Working with a cross functional team to deliver projects
    • Managed and developed staff

    Minimum Experience Level

    • 5 years experience in Insurance and / or General Banking of which 2 - 3 years in Risk Management is preferred.

    Behavioural Competencies

    • Adaptability
    • Building Partnerships
    • Decision Making
    • Influencing
    • Monitoring Information
    • Planning and Organizing
    • Stress Tolerance
    • Technical/Professional Knowledge and Skills

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    Legal Advisor

    Job Purpose

    • To consult, advise and proactively engage on all corporate and commercial law matters;
    • Provide insights and manage legislative process internally regarding relevant domestic, Rest of Africa presence countries and international legislation impacting the role
    • Drafting and vetting of various commercial agreements
    • Provide training on corporate and commercial law developments and best practice to peers and Nedbank Group Legal internal clients and stakeholders
    • Conducting research into a wide range of commercial law, financial services regulation and employment law matters.

    Job Responsibilities

    • Delivering key insights in supporting transaction and strategic decision making on corporate and commercial law matters impacting the Nedbank Group.
    • Drafting and vetting a wide range of commercial agreements.
    • Identify new corporate and commercial law legislation through subscriptions, research and stakeholder engagements, to determine impact and advise relevant stakeholders, including ROA subsidiaries
    • Proactively update standard and bespoke commercial agreements.

    Accountability
    The Legal Advisor is accountable to the Group Legal Head of Commercial Law and Group Chief Legal Counsel.

    • Essential Qualifications - NQF Level
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Law degree with relevant practical corporate and commercial law advisory experience, preferably within a law firm or banking institution. Being an admitted attorney or admitted advocate with would be advantageous.

    Essential Certifications
    Preferred Certifications
    Type of Exposure

    • Coaching and mentoring others
    • Identifying business risks
    • Making legal decisions
    • Assessing legal compliance
    • Drafting legal agreements; opinions; letters
    • Managing legal risks
    • Networking and building relationships
    • Establishing and maintaining collaborative relationships with peers / subordinates / managers

    Minimum Experience Level

    • 2 - 4 years post articles experience
    • Worked in a law firm or practiced as an advocate.
    • Practical experience in working on a range of commercial contracts and related advisory.

    The following additional experience is recommended:

    • Successful track record in providing a high degree of accountability and value-added support.
    • Significant finance and/or legal and/or internal control experience in the banking and financial services sector.
    • Ability to apply skills and experience in a banking and/or insurance organisation.
    • Strong interpersonal skills with the ability to influence individuals at all levels of the organisation in accordance with company values.

    Technical / Professional Knowledge

    • Business principles
    • Business writing
    • Governance, Risk and Controls
    • Nedbank culture and values
    • Nedbank policies and procedures
    • Nedbank vision and strategy
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Stakeholder management
    • Management information and reporting principles, tools and mechanisms
    • Behavioural Competencies
    • Communication
    • Decision Making
    • Managing Work
    • Technical/Professional Knowledge and Skills
    • Continuous Learning
    • Innovation

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    Senior Transactor: Working Capital

    Job Purpose
    To grow the Transactional Services franchise by providing Working Capital  solutions to clients by identifying, originating, assessing and developing deal flow through relationships (existing and to be developed) to assist clients in managing their short-term cash flow requirements. Responsible for the assessment of transactions including credit risk, pricing, legal, and financial modelling as well as for the negotiation and execution of transactions

    Job Responsibilities

    • The identification of cross sell into other areas with Nedbank, specifically non risk based products, is imperative.
    • Ensure appropriate involvement and contribution to credit assessments by providing input into the presentation to credit committee.
    • Contribute towards the successful implementation of working capital structures and pricing solutions while ensuring bank’s return metrics are met.
    • Ensure accuracy and validity of client information by interrogating assumptions and commerciality of information provided.
    • Maintain competency through keeping up to date with industry trends and legislation.
    • Ensure effective time management, thus ensuring excellent service to both external and internal stakeholders.
    • Build trust and strong relationships both internally and externally through delivery of good quality work outputs..
    • Developing and using collaborative relationships to facilitate the accomplishment of work goals through strong communication channels.
    • Focus on innovative client solutions and problem solving by showing initiative, creative thinking and drawing from previous experience.
    • Ensure compliance with internal processes through developing an understanding of agreed procedures and timeous completion of required compliance training.

    People Specification

    • Essential Qualifications - NQF Level
    • Matric / Grade 12 / National Senior Certificate
    • Professional Qualifications/Honour’s Degree
    • Preferred Qualification
    • B.Comm Honours (Accounting, Business Economics, Economics)
    • MBA / CA (SA) / CFA will be advantageous.

    Minimum Experience Level

    • Minimum of 5 years’ working capital related experience.
    • 3-5 years Credit experience preferable
    • A successful sales track record

    Type of Exposure

    • Formulating and implementing communication strategies to cascade functional strategies
    • Conducting benchmarking exercise to investigate improvement opportunities
    • Developing a stakeholder management grid for the business
    • Developing resource plans to execute functional strategies
    • Networking and building relationships
    • Developing a client service delivery plan
    • Establishing and maintaining collaborative relationships with peers / subordinates / managers
    • Achieved Business Results

    Technical / Professional Knowledge

    • Business terms and definitions
    • Financial Accounting Principles
    • Governance, Risk and Controls
    • Nedbank policies and procedures
    • Relevant regulatory knowledge
    • Management information and reporting principles, tools and mechanisms
    • Human Resource Policies And Practices
    • Banking knowledge
    • Banking procedures
    • Business Acumen
    • Communication & Presentation skills
    • Data analysis
    • Decision-making process
    • Industry trends

    Behavioural Competencies

    • Initiating Action
    • High-Impact Communication
    • Driving Successful Customer Engagements
    • Aligning and Executing Sales Strategy
    • Work Standards

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    BI Analyst

    Job Purpose

    • To provide specific insights into all the functions of the Nedbank Group in order to enable informed decision making at all levels.

    Job Responsibilities

    • Conduct research by undertaking and documenting feasibility and impact study.
    • Create a proposed solution based on the Business Requirements Definition (BRD).
    • Produce a High Level Design (HLD) using the BRD.
    • Deliver final solution by obtaining customer acceptance and sign off.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Engage and agree proposed solution as contained in High Level Design (HLD) Document by iterative engagements with clients.
    • Conduct regular feedback sessions with developers to ensure alignment with technical specifications.
    • Build collaborative relationships by assisting team with resolutions of technical issues.
    • Adhere to the customer engagement model by communicating new or changed solutions.
    • Keep customer satisfied by providing regular feedback sessions and defining the relevant operational level agreements (OLA).
    • Ensure work is completed on time by adhering to the deadlines as per the Task Request System (TRS).
    • Gather and document business requirements (BRD) by facilitating information gathering sessions with the customer.
    • Produce the technical specification document by identifying and analysing relevant data sources; documenting and applying business rules; creating the dimensional model and cube design.
    • Explain the design to the front and back end developers by facilitating technical sessions.
    • Produce report/ dashboard specification document by engaging with client and developers.
    • Ensure quality of output and alignment to requirements by conducting / coordinating unit; integration and user acceptance testing.•Ensure compliance by adherence to standards; policies and procedures throughout the development lifecycle.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managersEnsure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

    Essential Qualifications -

    • NQF Level
    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Bachelor of Science: Information Technology , Matric / Grade 12 / National Senior Certificate

    Minimum Experience Level

    • 3 - 5 years experience in IT and BI environment
    • Technical / Professional Knowledge
    • Administrative procedures and systems
    • Business principles
    • Business terms and definitions
    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Industry trends
    • Microsoft Office
    • Principles of financial management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Research methodology
    • Decision-making process
    • Business writing skills
    • Cluster Specific Operational Knowledge
    • IT / Banking knowledge
    • IT / Banking procedures
    • Behavioural Competencies
    • Applied Learning
    • Building Partnerships
    • Decision Making
    • Quality Orientation
    • Technical/Professional Knowledge and Skills
    • Collaborating

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    Delivery Manager

    Job Purpose

    • To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment. Ownership of GT Technology Assets servicing client risk functions including delivery of innovation on these assets and operations, support and maintenance thereof.

    Job Responsibilities

    • Assist in defining the operational business requirements of the business (KPI'S, SLA's processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
    • Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
    • Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
    • Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
    • Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders
    • Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
    • Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
    • Continuously encourage customer centricity by defining/developing tiered SLA's in order to improve delivery and cost efficiencies
    • Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
    • Escalate project performance to relevant board  by clearly showing business objectives according to business cases
    • Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
    • Ensure transformational target are met  through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department
    • Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in Nedbank culture building initiatives
    • Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy
    • Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created
    • Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes
    • Manage branch budget (recoveries of staff incl) through responsible budget planning and management and by driving efficiencies
    • Ensure project execution of the end to end life cycle of all portfolio programmes and projects relating to the implementation of IT projects according to the project methodology and strategy.Ensure successful project delivery by dealing with escalated project issues, non delivery conflicts and integration
    • Enhance the credibility of the function by reviewing project metrics and by meeting with the project managers to give direction to project execution
    • Successful execution of Innovation and Technical projects through the Project Management Office

    Key Responsibilities:

    • Definition and execution of product strategy and roadmap in alignment to enabling of supported Journey strategies
    • Technical leadership of products within scope of role
    • End-to-end ownership of innovation
    • End-to-end ownership of operations, support and maintenance
    • Vendor relationship and contract management
       

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate
    • Preferred Qualification
    • Matric and relevant tertiary qualification
    • MMP or equivalent

    Essential Certifications

    • Formal accreditation in professional field where applicable
    • Preferred Certifications
    • FICAA
    • FACTA/CRS
    • Regulatory reporting (FIC, SARB)
    • AML: Sanctions/Watchlist filtering, Client risk rating, Client Due Diligence, Transaction monitoring
    • Risk Intelligence/Fraud/Forensic

    Type of Exposure

    • Provided Administrative Support
    • Achieved Client and Relationship Results
    • Achieved transformation and innovation results
    • Built and maintained stakeholder relationships
    • Designed Workforce Planning Solutions
    • Developed and Implemented Communications Strategy

    Minimum Experience Level

    • 10 years with IT in a management role

    Advantageous experience (not a disqualifier):

    • 5 – 10 years working with Regulatory Technology

    Skills (Technologies, systems or software knowledge etc.):

    • Actimize WLF/CRP/CDD
    • Actimize SAMR/SAMC
    • FICA Restrictions
    • FACTA/CRS
    • Go-AML transaction reporting (GATR) and FIC B2B reporting solutions
    • Risk Intelligence Centre (RIC
    • Technical / Professional Knowledge
    • Budgeting
    • Business administration and management
    • Business principles
    • Business terms and definitions
    • Capacity planning
    • Change management
    • Client service management
    • Communication Strategies
    • Diversity management
    • Employee training/development
    • Financial Accounting Principles
    • Governance, Risk and Controls
    • Organisational behaviour theory
    • Principles of project management
    • Relevant regulatory knowledge
    • Stakeholder management
    • Strategic planning
    • Talent management
    • Business writing skills
    • Management information and reporting principles, tools and mechanisms
    • System Development Life cycle(SDLC)
    • Role relevant related technologies
    • ITIL
    • IT Concepts
    • Business Process
    • Products and Services
    • Behavioural Competencies
    • Building Partnerships
    • Facilitating Change
    • Inspiring others
    • Business Acumen
    • Driving for Results
    • Selecting Talent
    • Delegation and Empowerment

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    Call Agent

    Job Purpose

    • To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained.

    Job Responsibilities

    • Adhere to the daily schedule to ensure that targets are met by following the work plan.
    • Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
    • Escalate all unresolved queries to management by logging the case on the system.
    • Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
    • Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
    • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
    • Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
    • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
    • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
    • Understand the nature of the client's query by reiterating the key points raised by the client.
    • Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.

    Minimum Experience Level

    • Minimum of 6 months Call Centre experience.

    Essential Qualifications - NQF Level

    • Matric / Grade 12 / National Senior Certificate

    Preferred Qualification

    • Certificate: Call Centre

    Type of Exposure

    • Working with a group and individually to identify alternative solutions to a problem
    • Checking accuracy of reports and rec
    • Building and maintaining effective relationships with diverse internal and external stakeholders
    • Sharing information in different ways to increase internal stakeholders understanding
    • Managing customer expectations
    • Comparing two or more sets of information
    • Interacting with diverse people
    • Interacting with external clients
    • Working in a fast-paced and changing environment
    • Working in a team

    Technical / Professional Knowledge

    • Administrative procedures and systems
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Business writing skills
    • Banking knowledge
    • Banking procedures
    • Cluster Specific Operational Knowledge
    • Business principles
    • Business terms and definitions
    • Governance, Risk and Controls
    • Behavioural Competencies
    • Building Customer Loyalty
    • Communication
    • Technical/Professional Knowledge and Skills
    • Managing Work
    • Adaptability
    • Quality Orientation

    go to method of application »

    Product Manager: Pricing & Billing Systems

    Job Purpose
    To identify and develop products and services in line with Nedbank's strategic objectives. The main responsibilities for the Product Manager: Pricing & Billing Systems role include the following:
    1. Running the Annual Pricing Review for Transactional Services as well as managing enhancements to the current APR system.
    2. Managing Billing for Transactional Services.
    3. Defining the target state for Billing as part of the Managed Evolution Enterprise Pricing & Billing Programme.

    Job Responsibilities
    Running the Annual Pricing Review for TS as well as managing enhancements to the current APR system

    • Managing APR SME budget
    • Reviewing BRS & DRS documents before signing-off
    • Reviewing test cases before signing-off
    • Managing Change releases
    • Performing File Audits & Quality Control
    • UAT and final Billing verification
    • Managing Billing for TS

    Product Ownership of CPE-Billing Engine
    Product Ownership of COIN & GPS (Global Billing)

    • Defining & Designing the target state for Billing as part of the Managed Evolution Enterprise Pricing & Billing Programme (ME EPB)
    • Upon completion of design – developing High-Level Business Requirements for ME EPB
    • CIB Product Ownership for migration from current state to target state ME EPB
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
    • Develop relevant product offerings informed by research and segment insights; competitive pricing and understanding client needs.
    • Provide advice and drive the creation of business value through the alignment of business offerings to business requirements.
    • Ensure that product adheres to all compliance and operational risk and security standards by following the legal; risk and compliance governance processes.
    • Respond efficiently to problems arising by using appropriate problem identification techniques in order to propose a solution.
    • Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.
    • Drive Non Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.
    • Create cost efficiencies through product or process innovation.
    • Understand budget requirements by setting realistic targets.
    • Manage the cost in the Project Life Cycle by negotiating with suppliers and limiting unnecessary costs.
    • Ensure client satisfaction by driving the development and implementation of solutions.
    • Be the principal point of contact for all stakeholders within the project life cycle by engaging and keeping stakeholders informed.
    • Ensure alignment and match with business requirements by engaging with the relevant internal and/or external stakeholders and delivering on enhancements where applicable.
    • Facilitate the accomplishment of work goals by building collaborative relationships.
    • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Drive Non Interest Revenue (NIR) and/or Net Interest Income (NII) by developing or providing sound business case input.

    Essential Qualifications -

    • NQF Level
    • Matric / Grade 12 / National Senior Certificate
    • Advanced Diplomas/National 1st Degrees

    Preferred Qualification

    • Relevant post grad qualification

    Essential Certifications

    • Industry/ Product specific

    Type of Exposure

    • Built and maintained stakeholder relationships
    • Completed Reports and Achieved Budgets
    • Built a high performance culture
    • Designed Workforce Planning Solutions
    • Developed and Implemented Communications Strategy
    • Improved Processes and Culture
    • Managed Transformation & Innovation
    • Managed Financial and Business Results
    • Managed Governance
    • Managed Process Results
    • Managed Relationships
    • Managed Self and Team
    • Managed budget
    • Supported Transformation, Change and continued Improvement
    • Provided operational support for Governance, Compliance and risk based assurance

    Minimum Experience Level

    • 3-5 years in a product or service development role
    • Strategy Consulting experience and best practice exposure.

    Technical / Professional Knowledge

    • Communication Strategies
    • Data analysis
    • Governance, Risk and Controls
    • Industry trends
    • Principles of financial management
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Research methodology
    • Decision-making process
    • Behavioural Competencies
    • Customer Focus
    • Decision Making
    • Facilitating Change
    • Influencing
    • Innovation
    • Technical/Professional Knowledge and Skills
    • Employment Equity Statement
    • Preference will be given to individuals from underrepresented groups.

    go to method of application »

    Head: Payments & Financial Crime Risk Advisory

    Job Purpose

    • To formulate the Legal Risk Management strategy and set the legal parameters to control; manage and direct the legal function across Nedbank Group to ensure that all Payments & Financial Crime Risks are mitigated.

    Job Responsibilities

    • Engage with stakeholders strategically to become a trusted operational and tactical advisor within Group Legal on Anti-Money Laundering and Financial Crime (AML) and Payments Systems (Payments) legislation. Create a climate of teamwork and enable up skilling of Group Legal staff, improving results for the organisation by encouraging cross functional co-operation and by supporting career progression across Cluster legal teams. Highlight and escalate legal risks across Nedbank. Build and maintain long term relationships with Cluster Heads and Chief Risk Officers. Ensure a relationship of trust is built and maintained and achieve functional objectives. Act and respond with authority on litigation and dispute risks that impact the industry. Ensure adequate budget for delivery of strategy of Group Legal within timelines. Meet changing environment/business needs and targets. Ensure appropriate risks are reported and escalated and that legal risks across Nedbank are accurately measured and accounted for. Track legal fees across Nedbank through accurate reporting to manage legal costs and by ensuring that informed decisions about capacity and outsourcing of Legal work are made. Build internal AML and Payments legal capacity across Clusters. Provide legal advice on AML and Payments through application of professional and industry knowledge and expertise, and by ensuring that the best practice advice and opinions are implemented. Ensure national legal standards and benchmarks are set by serving on professional bodies. Enhance the credibility of Group Legal by providing commercially sound legal counsel to stakeholders and by adequately managing legal risks, while adding value to the business. Ensure outcome of decisions gives Nedbank a competitive advantage. Ensure service excellence by Group Legal.  Implement in-house counsel barometer benchmarks and metrics by adopting and applying international best practice benchmarks in support of business goals. Set and review policy/framework for attorney panel selection by determining relevant expertise

    Accountability

    • The Group Legal Head: Litigation, is accountable to the Group Chief Legal Counsel

    Essential Qualification

    • Relevant legal degree (e.g. B Proc, LLB)
    • Masters and post graduate qualification in law or business (i.e. MBA) is highly advantageous.

    Essential Certifications

    • Admitted Attorney
    • Type of Exposure
    • Managing a team of managers
    • Identifying/select talent
    • Managing business risks
    • Communicating complex information in writing and verbally
    • Negotiating settlements
    • Litigating
    • Managing legal risks
    • Making financial decisions/
    • Representing the company in Industry related forums
    • Establishing and maintaining collaborative relationships with peers / managers

    Minimum Experience Level

    • Admitted Attorney with a minimum 10-15 years’ experience working as a legal advisor in financial services of which at least 8 years must have been managing a legal function, minimum 5 years’ experience as a practicing attorney/Advocate
    • Experience in or exposure to dealing at senior level.
    • Proven experience building and managing large teams with a demonstrable track record of effective performance

    Additional Experience

    • Advising a financial institution on anti-money laundering and financial crimes legislation
    • Advising a financial institution on the South African Payments System and legislation related thereto
    • Worked in a law firm or practiced as an advocate.
    • Implementing a strategic plan
    • Developing a stakeholder management grid for the business
    • Developing resource plans to execute functional strategies
    • Developing succession plans
    • Formulating and implementing communication strategies to cascade functional strategies
    • Conducting benchmarking exercises to identify improvement opportunities
    • Managing conflict situations
    • Networking and Building key relationships
    • Managing a team of people
    • Managing legal risks
    • Litigating
    • Negotiating settlements
    • Identifying/select talent
    • Developing a divisional strategy plan
    • Modelling and encourage a corporate culture

    Technical / Professional Knowledge

    • Capacity planning
    • Change management
    • Communication Strategies
    • Diversity management
    • Governance, Risk and Controls
    • Legal Risk and practice management
    • Legal Risk Methodology
    • Litigation and dispute practice
    • Relevant regulatory knowledge
    • Reputational risk management
    • Management information and reporting principles, tools and mechanisms
    • Behavioural Competencies
    • Building Partnerships
    • Earning Trust
    • Communication
    • Continuous Learning
    • Customer Focus
    • Building talent

    go to method of application »

    Risk Manager

    Job Purpose

    • The Risk Manager supports London Chief Risk Officer (“London CRO”) in carrying out the SMF 4 prescribed responsibility for Nedbank Limited, London Branch’s risk management processes (second line of defence) in relation to the following:

    Market (Trading Book) Risk;
    Liquidity, Interest Rate and Funding (Banking Book) Risk;
    Operational Risk;
    Credit Administration.
    The role resides within the Corporate & Investment Bank (CIB) cluster of Nedbank Limited and acts as a second line of defence for Risk.  There is a functional reporting channel into the CIB Risk function.

    This role will also include risk management functions relating to a non-regulated Nedbank Group financing company, N.B.S.A. Limited (“NBSA”).

    References to London Branch is intended to include NBSA activity for the purpose of this job description.

    Job Responsibilities

    • Identify and assess risks: To identify and assess risk actual and potential risks relevant to the London Branch
    • Risk appetite: To assist with the setting of the Branch’s risk appetite
    • Risk exposure: To measure and monitor London Branch’s exposure to risks within the approved risk appetite
    • Control assessment: To assess the effectiveness of London Branch’s risk governance, oversight, mitigation and control arrangements; To challenge material risk decisions
    • Risk management processes and policies: To assist with writing risk management policies, processes and other guidance or materials, and align with Group Policies where possible.
    • Risk landscape: Monitor and evaluate the local UK risk landscape for the purpose of identifying trends, current market and any other relevant development which permits Nedbank to determine the impact and react in a timely fashion.
    • Advisory: To advise on risk issues in strategic decision making.
    • Outsourcing: Monitoring and oversight of any risk related services provided by Nedbank in South Africa to London Branch.
    • Management information (“MI”): Develop, obtain and maintain risk MI for management.
    • Reporting: Prepare and/or assist with reports and notifications relating to risk matters for the South African Head Office, the South African Banking Regulator (The South African Reserve Bank Prudential Authority), the UK’s PRA and/or the UK’s FCA.
    • Operational: Manage the operational aspects of the following Committees - London ERCO, London ALCO and London Credit Committee.
    • Training: Develop, maintain and deliver effective training program which is versatile and meaningful to the target audience in addition to the embedding of policies including monitoring of completion and effectiveness.

    Qualification Level
    Educated to degree level

    Key Technical skills, qualifications

    At least 5 years recent banking experience in a risk environment

    • Ability to measure, interpret and recommend Liquidity Risk
    • Ability to measure, interpret and recommend Interest Rate Risk
    • Understanding of Operational Risk
    • Understanding of Credit Risk
    • Good general understanding of wholesale banking products and services (lending and markets) offered in the London/African market
    • Strong knowledge of Microsoft products including Excel

    Relevant degree level qualification

    Key Behavioural skills and attributes
    Integrity

    • Strategic
    • Pro-active approach
    • Strong analytical skills
    • Attention to detail
    • Team player - fosters good relationships while maintaining high regulatory standards
    • Solutions driven
    • Adaptable
    • Keen to continuously expand knowledge

    Role Requirements

    • The role requires the right to work and live in the UK.

    go to method of application »

    Senior Tax Specialist:Indirect Taxes

    Job Purpose

    • The Indirect Taxes team in Nedbank Group Tax mainly deals with Value-Added Tax (VAT), Customs and Excise Duty, Securities Transfer Tax, and Transfer Duty.
    • The role requires the candidate to support the achievement of the tax strategy, objectives and values by providing commercially relevant tax advice and support to Nedbank group and ensuring delivered systems, process, services and solutions are aligned.

    Job Responsibilities

    • Provide advisory and review services to ensure accurate reporting, implementation and adherence to the necessary processes and controls.
    • Provide advisory services to identify and quantify tax risks within clusters related to significant transactions.
    • Approve new products by reviewing and assessing the tax risk/benefit associated with it.
    • Identify tax savings and tax planning opportunities.
    • Responsible for planning; tracking and monitoring activities of tax related projects to ensure that project goals/objectives are accomplished within the prescribed time frame; agreed quality and funding parameters.
    • Ensure data integrity by providing advice on system changes and configure system to cater for tax legislation changes.
    • Ensure data integrity and completeness through interrogation and analytical review.
    • Reduce risks and ensure compliance by reviewing tax returns.
    • Resolve Internal and External Audit issues and findings.
    • Develop and design tax rules for systems.
    • Identify possible risk areas through compliance tracking.
    • Build trusting and collaborative professional relationships within own department and across clusters
    • Ensure legal compliance and reduce reputational risks or financial loss by attending to stakeholder queries (e.g. SARS, SARB etc.)
    • Understand stakeholders' needs in order to provide value added and timeous technical advice and service through ongoing consultation.
    • Consult with external advisors to obtain advice on uncertain tax positions.
    • Increase awareness and compliance through communication and training to business on legislative changes, processes and policies.
    • Influence changes in legislation by providing comment to National Treasury.
    • Represent Nedbank at industry bodies and lobby for tax legislation changes and ensure that Nedbank is aligned
    • Ensure continuous development with relevant knowledge to stay abreast with developments in Tax compliance/Advisory and reporting in line with specialist skill.
    • Improve personal capability and stay abreast of developments in the Tax field by identifying training courses and career progression for self through input and feedback from managers.
    • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
    • Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
    • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
    • Participate and support corporate responsibility initiatives for the achievement of business strategy
    • Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and add value to Nedbank.

    Essential Qualifications - NQF Level

    • Professional Qualifications/Honour’s Degree (Legal & Accounting – Tax Specialisation)

    Preferred Qualification

    • BComm or LLB degree with a post graduate qualification in tax       
    • CA / LLM

    Essential Certifications
    CA (SA) + Tax Qualification

    Type of Exposure

    • Analysing situations or data that requires an in depth evaluation of multiple factors
    • Influencing stakeholders to obtain buy-in for concepts and ideas
    • Sharing information in different ways to increase others' understanding
    • Challenging the status quo with a view to improving the environment or people's understanding
    • Communicating standards to others
    • Answering clients questions
    • Managing multiple projects
    • Conducting gap analysis
    • Preparing and delivering presentation
    • Using different approaches in new work situations

    Minimum Experience Level

    • 5 years experience in Financial/ Tax field

    Technical / Professional Knowledge

    • Tax Management - Progressive
    • Financial Accounting - Progressive
    • Financial Acumen - Progressive
    • Management Accounting - Progressive
    • Reconciling Financial Records - Progressive
    • Financial Consolidation - Progressive
    • Financial Analysis - Progressive
    • Financial and Accounting Control - Progressive
    • Relevant Regulatory Knowledge - Progressive
    • Tax Research - Progressive
    • Project Management - Progressive

    Behavioural Competencies

    • Earning Trust
    • Collaborating
    • Initiating Action
    • Work Standards
    • Managing Work
    • Technical/Professional Knowledge and Skills

    go to method of application »

    IT Services Manager

    Job Purpose
    To design, build and drive IT management principals,capabilities and servicing to Nedbank Subsidiaries in line with the Group Technology strategy. The role will deliver on systems availability and IT capability support whilst ensuring IT operational excellence and productivity.

    Job Responsibilities
     Manage IT resources in executing and achieving business strategy and associated metrics.
     Optimise value add through identifying and managing risks arising from the IT teams.
     Create a simplified low-cost IT operating platform.
     Provide knowledge, expertise and action to leverage Group IT capabilities.
     Manage and drive the transition of the Nedbank Africa Regions IT platform/s and applications into the Group capabilities.
     Support standardised and improved delivery processes.
     Improve delivery capabilities and capacity.
     Improve productivity and smooth day-to-day operations.
     Make quality and timeous decisions through solving problems, correcting actions and by improving team results.
     Deliver best practice services and meet and exceed client expectations in support of strengthened business IT collaboration.
     Monitor and manage client, service providers, partners and other stakeholder expectations.
     Ensure integrity in actions through building trust and respect by department members, direct reports and managers.
     Ensure communication and building relationships networks upwards, downwards, sideways and outwards.
     Ensure proper resourcing and financing of the function.
     Ensure that planned projects and deliverables for the year are achieved within planned budget.
     Deliver services to stakeholders by meeting and exceeding client expectations and Nedbank standards.
     Improve time to market, e.g. leveraging the Group’s BizDevOps models, etc.
     Provide agreed information, resources, professional advice and strategic contribution, within agreed time frame and budget, to acceptable standard, in support of improving time to market.
     Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
     Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision, values and strategy.
     Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements and ensuring a clear vision.
     Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
     Maintain a high performing team by identifying a talent pool through conducting career conversations and using the talent grid principles and developing talent retention programmes.
     Build depth of skills and knowledge in the team of managers by sharing knowledge and insight.

    Essential Qualification
    Tertiary Qualification/ formal accreditation in Professional field
    MMP/SMP / MM  or equivalent

    BSC Computer science
    BComm Information Technology
    Post graduate management qualification

    Essential Certifications
    ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent
    Minimum Experience Level
    10+ years IT Operations Experience
    8-10 years Job Relevant experience

    Type of Exposure
    Managed Leadership and Learning Results
    Managed Management and Process Results
    Managed Self and Team
    Managed budget
    Managed operational plans and processes
    Supported Transformation, Change and continued Improvement
    Executed Workforce Planning Deliverables
    Improved Human Resources Business Processes
    Manage internal process

    Technical / Professional Knowledge
    Budgeting
    Business administration and management
    Change management
    Client service management
    Communication Strategies
    Diversity management
    Employee training/development
    Financial Accounting Principles
    Governance, Risk and Controls
    Principles of project management
    Relevant regulatory knowledge
    Stakeholder management
    Strategic planning
    Talent management
    Workforce planning
    Business writing skills
    Management information and reporting principles, tools and mechanisms
    System Development Life cycle(SDLC)
    ITIL
    IT Architecture
    General Communication Skills
    Joint application development
    Organisational structure
    Influencing
    IT Assets management processes

    go to method of application »

    Analyst Programmer/Designer II

    Job Purpose

    • An analyst programmer is required to perform innovation, support and maintenance on the Card front-end applications.

    Job Responsibilities

    • Analyse, advise and where necessary create technical design relevant to their domain and/or advise across product area.
    • Provide advice across business units on technological integration opportunities.•Implement learning's from post-mortem meetings.
    • Deliver work products according to the agreed time lines and within agreed budget.
    • Liaise with impacted teams through meetings.
    • Consult with other domain players.
    • Escalate non-compliance to relevant stakeholders.
    • Provide consulting on specific technologies to Architecture.
    • Establish and maintain relationships with peers in other domains.
    • Recommend and publish technical solutions.
    • Interpret the business requirements in order to create technical specifications within own product area with an in-depth understanding of impacts across other Product areas (within project environment).
    • Ensure technological integration across applications.
    • Delivered systems, products and/or projects which contributed to improved client service.
    • See to successful signoff of the test pack on the applicable platforms.
    • Review required document(s).
    • Analyse level of impact and risk on project and stakeholders .
    • Deliver impact analysis artefact including effort estimation and time lines.
    • Assign level of impact and risk.
    • Review analysis of less complex projects.
    • Consider industry trends in technical design areas.
    • Deliver optimal solutions within the capability of the technology across multiple domains.
    • Participate in building of the current technology landscape.
    • Consult on problem solving when requested.
    • Provide guidance on the feasibility of proposed technical solutions and suggest alternatives.
    • Facilitate technical design sessions and approve component specifications across product domain areas.
    • Participate in analyst forums.
    • Attend design forums and participate in proof of concepts.
    • Advise management on the technical readiness, risk and impact of the proposed implementation to production at all levels of complexity
    • Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensure delivered systems, process, services and solutions are aligned.
    • Identify training courses and career progression for self through input and feedback from management.
    • Ensure all personal development plan activities are completed within specified timeframe.
    • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
    • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
    • Contribute to a culture conducive to the achievement of transformation goals by participate in Nedbank Culture building initiatives (e.g.. Staff Surveys etc.).
    • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
    • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. 

    Key Responsibilities

    • Support and Maintenance
    • Innovation
    • Consulting
    • Incident resolution

    Essential Qualification

    • Matric
    • IT related programming degree or diploma
    • Skills (Technologies, systems or software knowledge etc.):
    • C#
    • API development
    • Microsoft SQL
    • Root Cause Analysis
    • Agile Methodology
    • SAFe
    • Oracle
    • Java

    Type of Exposure

    • Built and managed stakeholder relationships
    • Manage internal process
    • Designed Workforce Planning Solutions
    • Managed Relationships
    • Managed Stakeholder / Client Relationships
    • Managed Self
    • Minimum Experience Level
    • Minimum of 5 years of programming experience
    • Experience in support and maintenance on the card front-end application.
    • Should have strong Card programming experience
    • Technical / Professional Knowledge
    • Banking knowledge
    • Business Acumen
    • Business principles
    • Business terms and definitions
    • Communication Strategies
    • Governance, Risk and Controls
    • Industry trends
    • Microsoft Office
    • Principles of project management
    • Relevant regulatory knowledge
    • Relevant software and systems knowledge
    • Research methodology
    • Decision-making process
    • Business writing skills
    • Cluster Specific Operational Knowledge
    • Service orientated Architecture (SOA)
    • Knowledge across multiple technologies
    • Single Operating system
    • IT Architecture
    • Modelling (ARIS /UML)
    • Joint application development
    • Testing principles and processes
    • Relevant development tools
    • Systems application Design
    • Information Technology concepts
    • Banking procedures Technical
    • Relevant design tools
    • Systems integration

    Behavioural Competencies

    • Decision Making
    • Influencing
    • Innovation
    • Building partnerships
    • Compelling Communication
    • Driving for Results
    • Quality Orientation

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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