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Customer Care Jobs in South Africa

      • Customer Research Analyst at Massmart

      • About the job This role is responsible for conducting customer research and analysis across banners in Massmart Wholesale that provides useable insights to the business that inform decision making an
        • 15 October
      • Call Center Representative at EC3 South Africa

      • About the job NEW LOCATION ALERT! Ec3 is now in Umhlanga! Previously the hidden Gem of Contact Centres in Durban, now voted the #1 Contact centre in the WORLD. Our new location in Umhlanga o
        • 15 October
      • Customer Solutions Specialist at PartnerHero

      • About the job About The Role We’re looking for a Customer Solutions Specialist who is responsible for architecting the overall operational scope of new business opportunities wit
        • 15 October
      • Client Services Consultant at Nedbank

      • Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Resp
        • 15 October
      • Customer Support Agent at Clickatell

      • Description Add your voice to the chat revolution: At Clickatell, we’re upending the way companies connect, engage, and transact with their customers in chat. Chat is something you do ever
        • 14 October
      • Customer Services Specialist at Danfoss

      • Job Description Applications are invited from experienced and enthusiastic Customer Services Specialist for an opportunity based in Johannesburg, South Africa.  The role fo
        • 14 October
      • Service Consultant at Santam Insurance

      • Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we ar
        • 13 October
      • Customer Care Specialist at Ackermans

      • Job Advert     Our Marketing division is expanding! We're looking for a focused and customer-centred individual to assist the Marketing Customer & Insights team as Customer Car
        • 13 October
      • Customer Success Account Manager at Ad Dynamo

      • Description Bangers & Mash is a global, women-run digital agency that specialises in creative execution (we are proudly the first and only official Snapchat Augmented Reality Lens Creator in Af
        • 12 October
      • Customer Services Consultant at Sales Fraternity

      • About the job First line sales support and fulfil quality customer order processing function. Assist the Sales teams with administrative support and customer service information. Provide customers
        • 08 October
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.