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Customer Care Jobs in South Africa

      • SEA BPC Shopper Marketing Assistant at Unilever

      • MAIN JOB PURPOSE: The role of this is to drive shopper based thought leadership to internal and external stakeholders. This includes execution of the shopper component of brand marketing/customer a
        • 28 July
      • Customer Services Agent at Sage

      • Advert     People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them: people have helped us grow for more than thirty years, a
        • 28 July
      • Call Centre Team Leader at Clear Leaf

      • Job Description Create an inspiring team environment with an open communication culture Achieve sales targets  Set clear team goals Delegate day-to-day operations
        • 27 July
      • Support Specialist: DSD at Capitec Bank

      • Purpose Statement Co-ordinate, investigate and provide timely feedback on incoming E-Channels related queries received from the Business Support Centre (BSC) and Complaint Management to the requ
        • 22 July
      • Snr Relationship and Oversight Mgr at Nedbank

      • Job Purpose To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value. Job Responsibil
        • 22 July
      • Relationship Manager at Nedbank

      • Job Purpose To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank. Job R
        • 22 July
      • Relationship Executive Sales Pay Acceptance at Absa

      • Job Description The purpose of the role is to take full responsibility of selling Payment Acceptance solutions to potential merchants and drive acquisition of new to bank and new to segment Rela
        • 21 July
      • CSOC Analyst at Content+Cloud

      • Description The candidate will be an active member of CSOC (incl. NOC) using a variety of security and network platforms to meet the requirements of the business and its customers. This is a h
        • 20 July
      • ITSM Operations Manager at Content+Cloud

      • Description The ITSM Operations Manager role will report to the Head of ITSM Practices & Governance and will act as a best practice coach to ITSM team members, ensuring they can interact con
        • 20 July
      • Major Incident Manager (OOH) at Content+Cloud

      • Description The OOH Major Incident Manager (MIM) is primarily responsible for the delivery of ITIL aligned operations supporting the Major Incident Management Process. Your primary objective is
        • 20 July
      • Product Marketing Specialist at Best10

      • About The Role: The Best10 environment will challenge you every day, that’s why we need someone with significant customer-facing experience, a technical/data-driven mindset, a passion for hea
        • 20 July
      • Complaints Resolution Officer at Nedbank

      • Job Purpose Nedgroup Investments Client Services Team is looking for an experienced Complaints Resolutions Office within a sound technical understanding of collective investment schemes and reti
        • 19 July
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.