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Customer Care Jobs in South Africa

      • Client Success Expert at Infotelligent

      • Job Description Establish a trusted, strategic advisor relationship with assigned customers and drive continued value, customer satisfaction, encouraging retention and growth Be an advocate fo
        • 02 December
      • SME Business Unit Controller at Tower Group

      • Key Responsibilities and Duties :  Monitor and manage the performance of the business unit: Focus on key metrics and ensure we consistently hit our targets. Oversee customer service opera
        • 01 December
      • Service Consultant - Rondebosch at Capitec Bank

      • Purpose Statement To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order
        • 01 December
      • Service Consultant - Tokai at Capitec Bank

      • Purpose Statement To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order
        • 01 December
      • Service Consultant - Wynberg at Capitec Bank

      • Purpose Statement To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order
        • 01 December
      • Helpdesk Agent - Tier 1 - Stellenbosch at HeroTel

      • Key Performance Areas would include, but are not limited to: First contact and first call customer support: Offer first call resolution support to customers via telephone, WhatsApp, Webchat,
        • 01 December
      • Customer Support Team Lead at Yoco

      • About the role Lead by creating a productive, motivational and prosperous working environment for the Customer Success Use Team through active encouragement, empowerment and coaching. Exemplif
        • 01 December
      • Customer Support Agent at Yoco

      • About the Customer Support team The Customer Support team is committed to providing an outstanding customer experience. In your role as a Customer Support Consultant, you will be empowered to help
        • 01 December
      • Customer Operations Executive at Travelopia

      • What would you be doing? As a Customer Operations Executive, you will be responsible for: Crafting, checking, and sending Tour Manifests to suppliers. Booking extra services and special req
        • 01 December
      • Customer Services Executive at Travelopia

      • Summary The customer service department covers post-holiday contact from customers returning from holiday. Post-holiday questionnaires and ongoing communications with internal departments to imp
        • 01 December
      • Tswana-speaking at SURGO HR & TRAINING

      • Job Description The key objective of the role is to identify and understand customer needs, deliver first-class customer service to increase the profitability of the business, and remain committed
        • 30 November
      • Xitsonga Speaking Agents at SURGO HR & TRAINING

      • Job Description The key objective of the role is to identify and understand customer needs, deliver first-class customer service to increase the profitability of the business, and remain committed
        • 30 November
      • Helpdesk Analyst at Gilbarco Veeder Root

      • PURPOSE OF POSITION Supporting the current maintenance customers in the region and achieve SLA targets. KEY RESPONSIBILITIES Responsible for the first level support of customers and d
        • 30 November
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Job Vacancies in Customer Care

A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers. Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.