Job Responsibilities
Adhere to the daily schedule to ensure that targets are met by following the work plan.
Follow Nedbank processes and values such as honesty; integrity; accountability; res
Ref: EWC 03/2024
Requirements:
National Senior Certificate / Grade 12 or NCV Level 4;
An appropriate Bachelor’s degree in Education;
A minimum of three to five (3-5) yea
Key Outcomes may include but are not limited to:
Perform outbound calls to new clients joining the bank.
Perform outbound calls to existing client wanting to close their account.
Communicati
Areas of responsibility may include but not limited to
Answering inbound calls timeously
Dealing with predominantly telephonic and occasionally email queries
Assisting fran
Brief Role Description
To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA)
Key Performance Areas (Kpa's)
Must be clear and audible on
Job Description
Maintain a client service orientation by managing daytoday administration of client service and coordinating on analysis and reporting of assigned research projects.
Client
WHAT WILL YOU DO
Strategically research & identify small and mid-sized companies respective to University Partners territories
Utilize tracking tools to identify potential hiring partners
Diplomat South Africa is looking to fill the role of an Customer Care Agent in the Sales Operations - Field Sales Department, based in Johannesburg, Gauteng. This position will rep
Job Overview:
The Policy Review Adviser will manage referrals received into the Policy Analysis Team from a variety of sources relating to misrepresentation, non-disclosure and potential indemnity co
Minimum Requirements
Graduate from High school or secondary education with 2-3 years knowledge of VoC programs (last 2 months) in VOC procedures or equivalent experience or/and international tra
Key Responsibilities
Support software deployments, upgrades, data management and customer technical support.
Assist with data migration and support of SQL databases.
Provide technical consul
YOUR ROLE
To proactively communicate with full Supply Chain and finally with our customers to secure dynamic services and communication.
Resolve all and any issues, or hurdles that remain in t
Purpose of the Job
The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any
Purpose of the Role
The purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite’s customer engagement capabilities while del
Job Summary
In this role, you will be responsible for liaising between the Operations Leader and the team of associates, to ensure the client’s services are delivered promptly and accur
Role Overview:
The Customer Satisfaction and Quality Manager is responsible for providing leadership and management for customer satisfaction and Quality. The person in this role will manage
What You'll Bring:
Inspire customer confidence through timely and reliable communication and project management.
Lead and deliver customer initiatives and manage all phases of
Responsibilities:
Responsible for Quality assurance of all aspects of their managed trips
Responsible for assisting in establishing and providing an unmatched quality of service and communicat
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.