Store Administrator at Wellness Warehouse

About the Job

Direct experience of the individual / Behaviours
Organized

• A genuine ability to plan, organise and ensure processes and disciplines are followed

Detail Orientation

• Natural drive and excitement about paying attention to the detail with a strong emphasis on accuracy

Team Player

• Open to feedback and collaboration with an understanding of the importance of team interdependence

Customer Loyal

• A genuine love of being of service and delighting customers through experience and product

Willingness to Learn

• Open to continuous improvement through knowledge and skill development in the wellness sector

Responsibilities:

Your Strategic Focus Areas

Customer Experience

• Professionalism, housekeeping, store look and feel, know layout of store to direct customers to products

Store Disciplines and Productivity

• Opening & closing procedures, ticketing, effective merchandising as per guidelines, timeous capturing of supplier invoices
• IBT docs, accurate processing of adjustments, IT, and maintenance ticket logging

Risk Management

• Stock control - accurate receiving and checking of all store deliveries as per store manual, stock counts & product expiry checks
• Cash handling: assist with POS - overrides, processing & reconciling refunds & petty cash, banking - floats & change, cash up investigations

Qualifications and Additional Information:

We Offer

• Competitive, market-related salaries based on skills and experience
• Remuneration based on a ‘cost to company’ model
• Provident fund, death and disability cover (permanent team members)
• Performance incentives
• Team member discounts on in-store and online purchases
• Bonus birthday leave day
• Exceptional training and knowledge aquisition through our in-house Wellness Training Academy
• Exceptional product training with suppliers of our key brands
• Free Wellness Healthy Happenings event access
• Involvement with a community of people who really care about making a difference in the world

We Ask

• Grade 12
• Minimum 2 years retail experience (1 year that is admin)
• Fully computer literate
• Good financial skills and an affinity for numbers
• A genuine interest in health and wellness - brand ambassadors
• Very good written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours
• Competency Assessment Achieved