UX Lead at Wunderman Thompson

Key Responsibilities:

Design & Research

• Provide leadership in the creation of digital products and services for projects in excess of R300k; including a heuristic, expert assessment of strategic value, usability, design and content
• Effectively manage design resource within a project to facilitate the delivery of a digital product on budget and on time
• Lead research and user testing activities; from in-person ethnographic studies to one-on-one user testing
• Act as an ambassador for the experience design team. Sell and evangelise the value of UX and design both internally and to clients in order to win more engagements
• Translate strategic design principles into controls, mechanisms and processes that users require to meet goals
• Create user journeys, information hierarchies and experience design approaches (from sketches to oversight of final designs), in support of campaigns, new destination launches and ongoing improvement initiatives
• Brief teams and be the product owner for UI outputs

Experience Design

• Provide leadership across an experience design stream
• Management of resources within a project
• Excellent presentation skills both orally and digitally
• Handle stakeholder presentations and walk-throughs
• Oversee UI / UX designs for digital product
• Excellent oral and written communication and presentation skills
• Translate strategic design principles into controls, mechanisms and processes that users require to meet goals
• User journeys, CX maps, IAs and any other facet of experience design
• Play a lead role in the annotation of wireframes or functional requirements
• Support the pitch process as a subject matter expert
• Use analytics and other evaluation tools to help measure the impact of strategies
• Creating the information architecture and interaction design
• Understanding target audiences' needs, tasks, and goals and translating them into creative concepts and functional components
• Working closely with team to translate business requirements into meaningful interactive experiences
• Leading and/or participating in immersive user research, concept testing, and usability testing
• Developing and/or participating in the development of user personas and scenarios to clarify results of user research and focus the team's design efforts on the needs of key users
• Collaboratively developing prototypes for demonstration of concepts to clients
• Conducting competitive audits and market research
• Developing and documenting detailed user experience specifications for highly interactive interfaces
• Participating in User Experience thought leadership in both the company and the industry

Qualifications

• 5-7 years industry experience
• Tertiary qualification