Provide leadership in the creation of digital products and services for projects in excess of R300k; including a heuristic, expert assessment of strategic value, usability, design and content
Effectively manage design resource within a project to facilitate the delivery of a digital product on budget and on time
Lead research and user testing activities; from in-person ethnographic studies to one-on-one user testing
Act as an ambassador for the experience design team. Sell and evangelise the value of UX and design both internally and to clients in order to win more engagements
Translate strategic design principles into controls, mechanisms and processes that users require to meet goals
Create user journeys, information hierarchies and experience design approaches (from sketches to oversight of final designs), in support of campaigns, new destination launches and ongoing improvement initiatives
Brief teams and be the product owner for UI outputs
Experience Design
Provide leadership across an experience design stream
Management of resources within a project
Excellent presentation skills both orally and digitally
Handle stakeholder presentations and walk-throughs
Oversee UI / UX designs for digital product
Excellent oral and written communication and presentation skills
Translate strategic design principles into controls, mechanisms and processes that users require to meet goals
User journeys, CX maps, IAs and any other facet of experience design
Play a lead role in the annotation of wireframes or functional requirements
Support the pitch process as a subject matter expert
Use analytics and other evaluation tools to help measure the impact of strategies
Creating the information architecture and interaction design
Understanding target audiences' needs, tasks, and goals and translating them into creative concepts and functional components
Working closely with team to translate business requirements into meaningful interactive experiences
Leading and/or participating in immersive user research, concept testing, and usability testing
Developing and/or participating in the development of user personas and scenarios to clarify results of user research and focus the team's design efforts on the needs of key users
Collaboratively developing prototypes for demonstration of concepts to clients
Conducting competitive audits and market research
Developing and documenting detailed user experience specifications for highly interactive interfaces
Participating in User Experience thought leadership in both the company and the industry
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