The Childline service was started in 1986 in Kwazulu-Natal in response to the very high levels of child sexual abuse in South Africa. Provincial offices were developed and in 2003 the Mpumalanga office was launched and affiliated with Childline South Africa, becoming Childline Mpumalanga.
Childli... read morene Crisisline is a 24-hour toll free helpline for children and their families who have been victims of violence. The 24-hour toll free telephone line serves as the initial point of intake where social work related matters are reported. All incoming calls are screened and assessed to determine the need for immediate assistance or telephone counselling. The 24-hour national telephone counselling service is available to children up to 21 years of age, as well as adults with concerns about children. Telephone calls are routed to the Childline office closest to the caller, where trained counsellors are available to provide assistance. Calls to the Crisis Line are free from South African telephone networks e.g. Telkom, Vodacom, CellC, and MTN. On average 8000 – 10 000 calls are received per year, evidence of the sincere need for this service.