Active Jobs at Vodafone Global Enterprise

Role Purpose/Business Unit:

(Note: the role will be part of a team of 5 senior specialist fulfilling one or more of the following on a rotational basis)

• To identify, document and assess Vodacom SA’s existing  processing of personal information activities(and changes in such activities) in order to identify privacy risks and issues and assist business operations to mitigate same and implement appropriate privacy control measures. 
• To conduct privacy impact assessments (Privacy by Design & Assurance) of new processes, products and systems to be launched by Vodacom SA in order to to identify privacy risks and issues and assist business operations to mitigate same and implement appropriate privacy control measures before launch.
• To assist in the development, implementation and rollout of the privacy program elements and controls across Vodacom SA and its subsidaries in order minimize compliance risks and  ensuring adherence to Vodacom/Vodafone privacy frameworks, policies, standards and methodologies. Support the Privacy Governance, Risk and Control (GRC) function to execute on their privacy control monitoring, risk management, assurance and reporting activities.
• To assist in Vodacom SA privacy counsel and governance activities, which includes setting out data processing agreements; monitoring regulatory/legislative developments; updating company policies, processes and procedures in line with new privacy requirements; supporting data subjects in exercising their privacy rights; and supporting regulatory engagement activities (such as compliance reviews and addressing privacy complaints).
• To assist in the development and fulfilment of privacy training and awareness initiatives across the Vodacom SA privacy capabilities.
• To support the customisation and adoption of the above for purposes of Vodacom group-wide adoption and application. 

Your responsibilities will include:

Personal Data Processing Register(PDPR)

• Ensure the PDPR is maintained and up-to-date in line with Vodacom standards and methodologies, including but not limited to the linking of business processes and data flow maps. Moreover, identify and conduct privacy assessments on existing processes, products & assets processing personal information in line with Vodacom SA requirements and quality assurance standards.

Conduct Privacy Impact Assessments (PIAs): 

• Assess privacy risks for new projects, systems, or processes, and recommend risk mitigation strategies. Collaborate with cross-functional teams to design and integrate privacy considerations into new processing activities. Collaborate with technical teams to implement privacy-by-design principles and perform technical assessments of systems, applications, and infrastructure to ensure compliance with privacy requirements.

Conduct Privacy Training and Awareness: 

• Deliver privacy training and awareness initiatives, educating employees on policies, regulations, and best practices. Foster a privacy-conscious culture

Compliance, Monitoring, Reporting

• Conduct privacy assurance reviews and assessments, including self assessments (evidence based testing) of privacy activities and controls and communicate critical risks and issues to management. Perform oversight of remedial actions to address privacy risks and issues identified. Prepare privacy reports for various stakeholders and committees (including the Vodacom Group Privacy Steering Committee, Privacy KPI quarterly reporting). Monitor the implementation of the privacy program by Vodacom SA subsidiaries.

Privacy compliance/legal advisory and support

• Provide privacy compliance/legal advisory and support to Vodacom SA’s business operations, which includes adherence to the Protection of Personal Information Act, No 4 of 2013 (POPIA).

Supplier Compliance/Data Processing Agreements (DPA)

• Assess suppliers involved in the processing of personal information to ensure that same is compliant and risk rated and supplier inventories are created accordingly.  Moreover, ensure an up to date register of all data processing agreements for these suppliers  is available and up-to-date.

Engagement with regulators and external parties on privacy matters

• Assist in actioning/resolving regulator requests and queries, including the reporting of privacy incidents and responding to privacy complaints raised through the regulator. Moreover, assist in actioning/resolving customer privacy complaints. 

The ideal candidate for this role will have:

• Strong educational background in a relevant field such as Legal/Compliance/Information technology/Engineering/Commercial/Business degree or privacy-related disciplines ( NQF 7 equivalent).
• Additional professional relevant certification will be an advantage such as CIPP/E, CIPT, or CIPM from the International Association of Privacy Professionals (IAPP).
• A minimum of 5 years relevant experience essential, with exposure to the following:
• Legal, Risk and compliance
• Business process related work
• Ability to build relationships and influence at all levels of an organisation
• Exceptional organisational and communication skills
• Excellent reporting skills
• Experience in conducting privacy impact assessments and fulfiling the role of the Data Privacy/Protection Officer will be advantageous. 

Core competencies, knowledge and experience:

Process knowledge, including business analysis and data flow mapping

• Ability to map or willing to learn to map business processes and data flows. Knowledge of telecoms processes and functions will be an advantage.
• Ability to understand data flows and business processes and assist in creating visual representations of same processing personal information.

Privacy Impact Assessments

• Experience in conducting privacy impact assessments and/or the implementation of privacy-by-design principles using clearly defined methodologies or tools.

Risk & Compliance

• Ability and knowledge to assess business activities and advise on the processing of personal information in compliance with privacy laws and regulations such as POPIA.

Self-starter

• Ability to work independently with high standard of accountability  problem-solving ability and owning responsibility around decisions, timelines and quality.

Business Skills & Stakeholder Management

• Excellent stakeholder management skills across all levels of the organisation. Experience within the technology & Telecoms industry & extensive exposure to working in a team environment.

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Role Purpose/Business Unit:

• The Senior Specialist: Internal Audit is responsible for conducting Finance, Business Process and Integrated Internal audits and ad hoc management requests in support of strengthening the control environment across the Vodacom Group of Companies.
• The audit work must be performed in line with the Vodacom Group Internal Audit methodology and professional standards.
• Following audit completion, the Senior Specialist will track the agreed management actions to closure. Developing and managing relationships with various client departments across Vodacom Group will be essential to the success of the role and enable the role-holder to provide input into the audit plan. Finally, the Senior Specialist will need to provide guidance and best practices to the Internal Audit team and client departments on relevant current and emerging topics. 

Your responsibilities will include:

• Execute annual audit plan
• Manage and lead audit projects
• Document impactful audit reports
• Follow-up on outstanding audit issues
• Manage relationships with senior stakeholders
• Produce excellent quality audit work
• Execute the approved annual audit plan with minimal supervision
• Lead finance/business / integrated audits
• Ensure that audits are performed in accordance with the requirements of the Internal Audit methodology and IIA standards
• Document high quality, impactful audit reports
• Ensure that follow-ups are conducted as per the Internal Audit methodology
• Ensure audit quality is maintained through self- and peer-review of audit work and reports
• Manage relationships with client departments 
• Keep abreast of developments in  internal audit

The ideal candidate for this role will have:

• Relevant Bachelor's degree (essential)
• Minimum of 5 years Audit experience (Essential) 
• Internal Audit experience (advantage).  
• Experience in auditing in the telecommunications industry (advantage).
• General IT Controls  experience (advantage)
• Internal Audit Certification i.e. Certified Internal Auditor (CIA) (Essential)

Core competencies, knowledge and experience:

• Critical thinking
• Complex problem solving
• Research
• Interpersonal
• Negotiation
• Presentation
• Communication (verbal and written)
• Project management
• Time management

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Role purpose/Business Unit:

• The Specialist Process Governance and Quality will report into the Manager Governance and Compliance (ISO) and will be responsible for the facilitation of conformance to the ISO 9001 Standard across Vodacom.

Your responsibilities will include:

Analysis

• Conduct Awareness Training (Coordinators, Champions and General Employees)
• Guide the business to implement Quality Management System (QMS) based on VSA Governance Framework.
• Guide the business to manage its documented information (Document and Records Management).
• Support the business prior, during and post internal and external ISO 9001 audits.
• Report Compliance Status to business on a regular basis.
• Maintain Team Sites on SharePoint
• Maintain VSA SharePoint QMS Site.

Leadership

• Builds effective professional relationships (both for him/herself and the team) and establishes the team’s credibility with business.
• Manages expectations (of team and stakeholder alike) and keeps commitments.

The ideal candidate for this role will have:

Must have technical / professional qualifications: 

• Matric/Grade 12 is essential
• A relevant 3-year degree/diploma is essential 
• ISO 9001 Module 1 
• ISO 9001 Module 2 - Auditing 
• Minimum of 3 years relevant job-related experience 

OR

• Matric/Grade 12 is essential
• A relevant job specific certification / short diploma's / short courses 
• Minimum of 5 years relevant job-related experience 

Core competencies, knowledge and experience:

• Ability to work cross functionally to achieve desired results.
• Ability to communicate across levels of leadership.
• Strong presentation skills
• Excellent verbal and written communication skills
• Customer focus with regards to understanding the service being delivered.
• Working Knowledge of SharePoint.
• Working knowledge of Microsoft Power APPS/BI
• Excellent planning skills, and attention to detail.
• This role requires knowledge of the ISO 9001 standard and experience in implementing a Quality Management Systems (QMS). 

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Role Purpose/Business Unit:

• We are seeking a highly skilled and experienced Senior Physical Security and Investigation Specialist with expertise in investigations, fraud awareness, physical and travel security, to join our dynamic team. The successful candidate will play a key role in ensuring effective results through a consistent approach, and to ensure that Vodafone and Vodacom policies and procedures are cascaded consistently and appropriately conformed to by the Vodacom IB markets.

Your responsibilities will include:

• Providing oversight and guidance to the markets on how to conduct thorough fraud and physical security risk assessments and develop mitigation strategies.
• Collaborating and sharing knowledge with the local markets on physical security measures and travel security protocols in line with Vodafone and Vodacom Policies.
• Working together and sharing expertise with local markets to identify and investigate fraudulent activities. When necessary, prepare disciplinary documentation and provide testimony at disciplinary hearings.
• Consolidating the various fraud and security awareness initiatives and strategies across all markets. The goal is to positively influence behaviors to mitigate fraud- and security-related threats and risks.    
• Conduct periodic reviews of the effectiveness of existing fraud control baselines, detection and prevention measures implemented by the local markets, providing recommendations for enhancements and/ or new approaches to improve accuracy and efficiency.
• Ensuring the sharing of best practices and lessons learned across all local markets.
• Collaborate with regional and global fraud management teams to align fraud oversight practices, share insights, best practices, and promote consistency in fraud prevention and detection approaches.

The ideal candidate for this role will have:

• A three-year bachelor's degree or diploma in a relevant field such as accounting, finance, law, or criminal justice.
• Minimum of five years of professional experience in a field related to fraud detection or prevention or physical security.
• Strong knowledge and understanding of fraud prevention and detection methodologies, techniques, and best practices in the telecommunications services sector.
• Excellent analytical and problem-solving skills, with the ability to translate complex data into meaningful insights and actionable recommendations.
• Strong communication and presentation skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
• Knowledge of the telecommunications sector environment.
• CFE accreditation and financial payments investigation experience will and added advantage

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

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Role Purpose/Business Unit:

• This roles resides within the Vodacom Talent Capability and Skills Transformation area. 

This CoE is responsible for:

• Setting Vodacom’s talent and performance management strategy and assist in evolving the talent and performance framework/tools and processes; 
• Having a dedicated, global focus on the end-to-end talent and performance lifecycles for Vodacom
• Participate in setting the global minimum assessment standards and providing associated tools for selection and development, ensuring inclusive and effective assessment practices. 
• The Talent and Performance lead is a key role responsible for ensuring data driven talent and performance decision making and that core, high profile talent and performance processes run smoothly. It reports into the EHOD: Talent Capability and Skills Transformation

Your responsibilities will include:

• Partner with Market Talent Leads to support them in defining a talent strategy for the Market, which is aligned to the Vodacom/ Vodafone strategy. 
• Work closely with Vodafone Talent and Performance Management teams to ensure that Vodacom stays aligned with Vodafone practices
• Hold regular community calls with the Markets to ensure that they stay abreast of any changes in the Talent and Performance domains
• Develop a Vodacom Africa Talent and Performance communications plan, which is aligned with the Vodafone communications plan and share with markets
• Run capability build sessions with the Market Talent and Performance Leads
• Partner with Talent Acquisition to ensure the buy strategy is fully integrated into overall talent strategy 
• Develop talent mobility strategies that will enable flexibility of talent movement across the Vodacom Markets
• Develop talent mobility framework and governance, which is aligned to the Vodafone strategy
• Work closely with Emerging Youth Talent to ensure that pipeline is aligned to organization’s TechCo transformation 
• Partner with Market Talent Leads to ensure that there is clear succession planning for all scarce and critical roles 
• Develop Specialists Career Paths 
• Develop performance management framework (minimum standards) – Drive high performance culture
• Drive implementation of key initiatives and programs within the Talent space
• Partner with Rewards to develop retention strategy / framework for talent
• Support EHOD Talent and Capability with Talent Reviews and Performance Calibrations across the Markets
• Provide data analytics and insights to enable organisation to make informed Talent decisions

The ideal candidate for this role will have:

• A degree/3-year diploma (e.g. Human Resources, Industrial Psychology, Business Management, etc.) - essential 
• A post-graduate qualification will be advantageous 
• Demonstrated 8+ years' experience working in HR in Talent and Performance Management

Core competencies, knowledge and experience :

• Experience in talent and performance management, facilitating Talent Reviews, Performance Calibration, succession planning, etc.
• Knowledge of best talent and performance management practices 
• High level of commercial acumen and business knowledge
• Proven ability to challenge and influence senior stakeholders
• Strategic thinking and decision making
• Project management skills
• Exposure to Talent Assessment tools
• Expertise in data reporting and analysis  
• Experience and exposure to Talent Forums and Talent exchange initiatives at C-Suite 
• Work under pressure and meet deadlines 
• Highly discrete, as will be dealing with highly confidential data 
• Experience and exposure to Talent reporting tools and insights

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Role Purpose/Business Unit:

• Vodacom has embarked on a group-wide initiative to accelerate infrastructure deployment across all African markets to improve population coverage, increase site fiberisation, accelerate national backhaul fibre and to roll out fibre to the home and business (“FTTH/B”) aggressively. 
• The main business objective is to connect the unconnected population driving digital inclusion, financial inclusion and in the process stimulating economic growth across the markets. Due to the very expensive nature of deploying such infrastructure Vodacom is proactively looking to partner with other operators and infrastructure providers within its markets to either share or co-build  infrastructure by setting up dedicated special purpose vehicles (“SPVs”) or Infrastructure Companies (‘InfraCos”) to help drive efficiency and accelerate deployment of such infrastructure.
• The candidate will be responsible for planning, coordinating, driving, project management and executing all commercial and Operational aspects of the InfraCo’s and will take full accountability for “end-to-end” operations and support business plan development, commercial pricing, demand forecasts and negotiation with partners, providing inputs into legal agreements and project execution in accordance with industry best practises. In addition, the candidate will support with the technology planning, support with business case development and support the operational teams
• This role reports to the ME: Group New Business Development and will serve as a key interface between Vodacom Group Business Development, other Group business units and Vodacom Markets. The key stakeholders include the Vodacom Group Chief M&A and BD, International CEO, Market Managing Directors

Your responsibilities will include:

Commercial Strategy

• Coordinate with Group commercial and new business development the development of End-to-end commercial strategy for all new infraco products
• Lead the development of  detailed rate cards and product description along with SLA’s for all new fibre co products
• Detailed benchmarks to validate pricing structures and to ensure best practice 
• Deliver all the commercial and sales aspects required to populate the business plan for each infraco

Operational support

• Support the organisational design team to develop an optimal organisational design to maximise efficiencies and to maximise commercialisation of new infrastructure assets
• Lead the process of demand management and Technology planning to ensure that the infrastructure deployment is done in the optimal location, specification and customised for customer demand 
• Lead with the launch of new infraco’s and the eventual handover to the EXCO to be appointed
• Review and sign-off on all commercial legal agreements on behalf of the infraco’s
• Lead commercial due diligence for all projects

Innovation and Optimisation

• Collaborate and review with Technology the networks designs with regards to specifications, costs, use cases against a baseline design in order to find innovative solutions to rural deployments
• Support low-cost models to support the feasibility of infraco’s
• Ensure alignment with industry best practises and learnings across the Group

Reporting

• Draft high-quality proposals for Vodacom and all other stakeholders to motivate new infrastructure projects
• Support Governance teams to source all required internal approvals
• Develop an internal reporting system to report back on all commercial project progress and all post implementation tracking of delivery

Resourcing / Org Design

• Review and support the commercial Operating model for each InfraCo.
• Develop an optimal commercial structure and resourcing plan structure for the SPV’s in consultation with Group HR.
• Design and deliver an end-to-end operational execution plan for each infraco
• Develop new capabilities across the InfraCo’s (common solutions)

The ideal candidate for this role will have:

Must have technical/professional qualifications: 

• An engineering telecommunications degree or  similar is essential. 
• An MBA will be advantageous.
• Minimum 10 years’ experience working in mobile and fixed telecommunications; specialising in network operations, “end-to-end” network planning,  engineering & design,
• Minimum 5 years management and leadership experience in the telecommunications sector
• Technology strategy and transactional experience