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  • Posted: Oct 21, 2024
    Deadline: Not specified
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    e.tv is South Africa’s biggest independent and free-to-air television channel. Established in 1998, the channel has been in existence for over two decades and appeals to all races, genders, ages and income groups.
    Read more about this company

     

    Systems Administrator - Gauteng

    Deliverables

    Specific Tasks and Outcomes

    Support

    Supporting and assisting in all business applications deployed within the eMedia business, which include but is not limited to:

    • Broadcast system support.
    • Virtual Environment: VMWare.
    • Microsoft: SCCM, Exchange, Active Directory, Windows Server. 2019 – 2021, Windows 10-11.
    • Additional: Sage 300 People (Payroll, ESS, HR).
    • Database: SQL, Oracle.
    • Storage: NetApp, Compellent, QNAP,
    • Desktop Environment: Windows, Linux, Office 365.
    • Installing new and/ or rebuilding existing computers, servers and configuring hardware, peripherals, services, settings, directories, storage, in accordance with standards and project/operational requirements.
    • Managing assets and configuring systems.
    • Contributing to and maintaining system standards.

    Operations Coordination

    • Remediating any problem escalated efficiently and timeously.
    • Performing daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups, when and if required.
    • Performing regular security monitoring to identify any possible intrusions.
    • Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
    • Performing regular file archival and purging, as necessary.
    • Creating, changing, and deleting user accounts per request.
    • Providing support per request from various constituencies. 
    • Investigating and troubleshooting issues.
    • Repairing and recovering from hardware or software failures. 
    • Coordinating and communicating with impacted constituencies.
    • Complying with approved asset procedure

    System Administration and Support

    • Provision of 1st level operational support on to all Business applications.
    • Providing 1st level support on other new applications.
    • Providing 1st level support to integrated ICT systems.
    • Analysing, enhancing, and consolidating business requirements.
    • Analysing current system processes and design functional requirements.
    • Assisting in designing Project management planning and implementation.
    • Assisting in business readiness processes to prepare organisation in implementing new systems.
    • Monitoring End-User training on process and system’s usage.

    Maintenance and Documentation

    • Recording meaningful and detailed root cause as well as actions taken against logged calls.
    • Ensuring asset inventory is maintained.
    • Managing servers and networking equipment including installing, maintaining, and upgrading of Microsoft Windows based servers and desktops
    • Ensuring high availability and acceptable levels of performance of mission critical host computer resources.
    • Applying operating system updates, patches, and configuration changes.
    • Maintaining backups and perform regular testing in compliance with the backup policy.
    • Maintaining disaster recovery protocols and participating in regular testing.
    • Analysing system logs and identify potential issues with computer systems.
    • Arranging repair for hardware in the event of server hardware failure.
    • Managing user accounts and resetting passwords, when required.
    • Identifying areas for streamlining or improvement of processes, systems or networking and discuss with the Senior System Administrators.
    • Adhering to applicable information security procedures and policies as updated from time to time.
    • Reporting any information security incidents or potential information security threats to Senior Systems Administrators.
    • Taking a proactive approach to information security

    Stakeholder Liaison

    • Providing solutions in a timeous and professional manner to users for support tickets raised.
    • Escalating support tickets that cannot be resolved timeously to a more senior member of the team, along with providing any relevant information or suggestions.
    • Providing input and detailed diagnostics when escalating to senior members and management.

     Key Performance Indicators

    Performance Criteria

    Key Performance Indicator 1

    • Supporting and assisting in all business applications are deployed within the eMedia business.
    • Managing, configuring, contributing, and maintaining systems standards daily.

    Key Performance Indicator 2

    • Remediating any problems escalated efficiently and timeously.
    • Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery disks are created, and media is recycled and sent off site as necessary.
    • Investigating and troubleshooting issues.

    Key Performance Indicator 3

    • Supporting and assisting in all business deployed within the eMedia group in dealing with network, server, mission critical applications and general IT issues.

    Key Performance Indicator 4

    • Ensure Information and Communications Technology (ICT) corporate environment and broadcast mission critical applications are supported timeously.

    Key Performance Indicator 5

    • Providing 1st line support to all business applications.
    • Monitoring end-user training on processes and systems usage daily.

    Key Performance Indicator 6

    • Managing servers and networking equipment including installing, maintaining, and upgrading of Microsoft Windows based servers and desktops daily.
    • Ensuring high availability and acceptable levels of performance of mission critical host computer resources.
    • Adhering to applicable information security procedures and policies as updated from time to time.
    • Reporting any information security incidents or potential information security threats to Senior Systems Administrators.

    Key Performance Indicator 7

    • Escalating support tickets that cannot be resolved timeously to a more senior member of the team, along with providing any relevant information or suggestions

    Requirements

    • A National Diploma in Information Technology
    • A minimum of 3 years experience in a similiar role

    go to method of application »

    Graphic Designer

    Description

    Graphic Design:

    • Utilize knowledge of design best practices to develop designs and manage all of the station’s media platforms and imagery while keeping in line with the brand’s Corporate Identity
    • Interpretations of all briefs received internally and externally from clients for delivery within set deadlines.
    • Provide and manage all graphics/imagery requested by external parties and use thereof.
    • Design presentation templates for the sales/marketing/digital departments.

     Creative Content Collaboration:

    • Work closely with Videographer & Digital Content Producers to create graphics for video content.
    • Provide creative guidance and propose creative ideas around imagery as and when required.
    • Keep abreast with best practices, latest trends in design and how apply to various company needs.

    Administration & Support:

    • Responsible for all administrative duties that may be required.
    • Be available for any emergency design edits/reverts for time sensitive projects.
    • Perform any other reasonable task as assigned by your manager.

    Departmental Collaboration:

    • Collaborating with internal departments (Sales, Programming, and Marketing) to ensure the achievement of team goals.

    Requirements

    Qualifications: 

    • National Senior Certificate
    • National Diploma in Graphic Design

    Experience:

    • 2 years in a graphic design role/similar

    go to method of application »

    Publicist

    Key Deliverables

    Publishing

    • Writing and publishing articles and press releases to support local productions storylines.
    • Writing and publishing articles to support brand platforms.
    • Writing copy and/or articles for use on web and online platforms.
    • Finding innovative ways to communicate to press and media.
    • Setting up and managing the online press office portal.
    • Liaising with Brand Managers and Marketing specialists to find stories and information for use in daily, weekly and monthly stories and release.
    • Designing weekly and monthly, seasonal themes for publishing stories to media.
    • Managing and updating media databases, which includes keeping track of media details and birthdays.

    Monitoring and Reporting

    • Presenting integrated monthly reports of coverage and activity to all stakeholders.

    Stakeholder Relationships

    • Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives

     Key Performance Indicators

    Performance Criteria

    Key Performance Indicator 1

    • Writing and publishing articles and press releases to support local productions storylines – daily, weekly, monthly.
    • Writing and publish articles to support brand platforms.
    • Writing copy and/or articles for use on web and online platforms.

    Key Performance Indicator 2

    • Finding innovative ways to communicate to press and media.

    Key Performance Indicator 3

    • Setting up and managing the online press office portal.

    Key Performance Indicator 4

    • Managing and updating media database, including keeping track of media details and birthdays.

    Key Performance Indicator 5

    • Reporting analysis and recommendations. 

    Requirements

    • A Bachelor's Degree in media and/or Communications and Public Relations
    • A minimum of 1-2 years' experience

    Method of Application

    Use the link(s) below to apply on company website.

     

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