Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- To provide specialist advise & support in the collection & analysis of investment information that enables decision making & provide a sound basis for recommendation formulation, through the execution of predefined objectives as per agreed SOPs.
Job Description
Risk management
Objective
- Apply the highest standards of controls and risk management practices and behaviours and embed a positive risk and control culture.
- Demonstrate prudence, sound judgement and appropriate and timely escalations in the management of all types of risk applicable to my role.
Outcome
- Understand role in the business end to end processes, including applicable risks and controls and how this improves the service we provide to our customers
- Adhere to Absa frameworks, policies and procedures applicable to my role, demonstrating sound judgement and responsible risk management, and when required highlight breaches and request dispensations and waivers on a timely basis
- Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
- Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership ofidentified actions
- Proactively identify ways to improve the control environment by considering what could go wrong in the processes operated and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions*Complete all mandatory training to deadline
- Team spirit
Objective
- Encourage collaboration and learning from each other’s skills and using each other as resources to improve individual outcomes and objectives
- Take individual accountability with openness and transparency
- Ensure team-wide involvement, with peer and senior reviews, and input/ideas for collaborative projects
Outcome
- Collaborative research review sessions for regular research reports such as Eco week, market update and the Houseview
- Initiating peer reviews and senior reviews of own work whilst also proactively acting as a reviewer
- Participating in daily team activities including but not limited to morning market update calls
- Strategic asset allocation and investment strategy
- Conduct local and global fundamental, qualitative and quantitative research on market and economic conditions and trends
- Gather data, perform statistical analysis and build market and economic forecasts using time-series modelling techniques, parameterizing financial and economic models, and introducing machine learning algorithms like neural networks
- Run the Strategic Asset Allocation model quarterly using the Black-Litterman model framework in combination with Modern Portfolio Theory and present any recommended changes to Asset Allocation Committee
Outcomes
- Delivering market-beating investment performance
- Publications of high-quality, in-depth and up-to-date regular research reports such as the weekly Eco week as well as the monthly houseview
- Producing accurate asset class return forecasts
Portfolio management
- Management of investment portfolios within scope
- Trading and executing investment decisions of all investment portfolios within scope
Outcomes
- Implemented portfolios are managed in alignment to Houseview and/or any relevant model portfolios
Equity research
- Conducting detailed, in-depth and high-quality research on companies looking at their strategy, operations, financials and valuations
- Incorporating ESG into the investment management and research process
Outcomes
- Production of timely, high quality and informative research reports including the daily and weekly Markey wrap
- Providing high quality, in-depth and informative investment presentations to the relevant forums on an on-going basis
- Providing investment recommendations to the relevant forums and committees with a high level of conviction
- Stakeholder engagement
Objectives
- Stakeholder engagement, identifying problems, designing solutions, executing and project management across multiple disciplines and functions
Outcomes
- Relevant investment solutions for areas of the business that meet the respective value proposition requirements and/or business needs and objectives
- Enhanced business processes that satisfy business and client objectives whilst minimizing risk outcomes
- Client/Media engagements
Objectives
- Positioning Absa Investments, and more broadly Absa Group, as a market, product and thought leader on local and global investment and economic matters
Outcomes
- Regular external and internal engagements on the market and economic landscape on platforms such as tv, radio, print and roadshows amongst others
Qualifications:
Experience:
- Minimum 1 – 3 years’ experience in an Investment environment
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
End Date: November 28, 2025
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Job Summary
- Develop tactical strategy and delivery plans, formulate associated practice/s and ensure operational implementation and adoption i.t.o. finance & performance management methodology, governance and delivery objectives.
Job Description
Financial & Performance Reporting:
- Prepare financial and performance reports, both management and adhoc, by coordinating the execution of the day to day and general accounting functions in order to enable decision making.
- Present monthly reports by ensuring the completeness, accuracy and relevance of the information to be presented to enable Group Finance Management Team to make informed decisions.
- Prepare, sign off and discuss the short term plan (STP), medium term plan(MTP) and rolling forecast(RAF) and budgets with the relevant stakeholders to enable consolidation into Finance forecast and budget.
- Work with the team to consolidate the financial plans generated by MTP, STP and RAF and sense check the consolidations prior to recommending 2 approval by the Head of Group Finance
Advisory Support:
- Provide advice and support to management on financial risks that might have an impact on profitability by discussing at regular intervals all financial related matters
Financial Control and Compliance:
- Sign off on the quarterly supplementary schedules and attestation to Group Finance prepared by the relevant staff in the prescribed format.
- Maintain appropriate internal controls in line with Absa group policy by reviewing regularly all variance reports and other reports where applicable.
- Interact with the Internal and External Audit team and provide necessary information as and when required Ensure cost centre Managers comply with all regulations and policies when reflecting the financial position of the business
Stakeholder Management:
- Communicate financial policies, procedures, standards and guidelines to the Senior Business Manager and Group Finance Management Team.
- Support projects by developing the financial component of the business case that is created by the management team to actively track and change benefits and costs of the project.
- Provide strong support to the operational team by having regular meetings with to share financial performance.
Executive Administration:
- Prepare the key themes, presentations and reviews for the Senior Business Manager and assist with detailed content when required.
- Ensure that presentations are packaged to reflect the business unit's brand and the Senior Business Manager’s preferred style.
- Screen requests for meetings or events to be attended by the Senior Business Manager and determine which ones would be appropriate for personal attendance and which ones should be delegated to other managers in the business unit. Sign off proposals, quotes, invoices etc. based on the mandate delegated by the Senior Business Manager.
Role / Person Specification
- CA (SA) not negotiable
- 5+ years professional financial management experience (including articles if applicable)
- 2+ years Banking Experience and or Wealth and Investments Experience
Knowledge and skills:
- Experience in executing finance processes.
- Experience in building financial models and an advanced Excel user
- Experience in financial planning and risk assessment
- Understanding of the financial services sector within a professional business environment
- Knowledge of building collaborative work environments
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
End Date: November 28, 2025
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Job Summary
- The role focuses on analyzing and interpreting complex data sets to deliver actionable insights and business recommendations. It involves collaborating with Data Science, Data Engineering, and BI teams to design and implement end-to-end data solutions that address business needs.
- The position requires translating business questions into data requirements, applying advanced analytics techniques, and presenting findings through clear storytelling and impactful visualizations. Continuous learning and staying ahead of data science trends are essential to drive innovation and optimize data-driven decision-making.
Job Description
- Performs data analysis, for actionable insights, leveraging a range of data sources and relevant tools, with a curiosity to always keep learning (SAS, SQL, Power BI, Excel, Python, Hadoop, AWS, SalesForce Marketing Cloud, GitHub, Confluence, Jira).
- Collaborates closely within a wider ecosystem team of Data Science, Data Engineering & Business Intelligence, growing knowledge of how each one of these functions and how to put end-to-end data solutions together.
- Presents data solutions in a way that speaks to the specific audience and takes them on a journey towards practical actions and solutions.
- Translate business questions to be solved into data requirements and define a data solution to deliver against these requirements.
- Proactively partner with Data Engineering team to refine data requirements and ensure the delivery of high-quality raw data to the Data Science team for model building.
- Design fit for purpose data interpretation and analysis approaches and create customized data solutions to achieve the desired business outcomes.
- Use advanced data analytics skills to mine and interpret data. These include but are not limited to: advanced statistics, data mining, data analysis and data intuition.
- Analyse and interpret complex data sets.
- Produce business insights and recommendations based on data analysis.
- Use storytelling and data visualization techniques to maximize impact and deliver a user-friendly product to business
- Contribute to the consolidation of data solutions into viable end products (in the language of business) that can be leveraged on an ongoing basis e.g. dashboards, reports etc.
- Present data analysis (trends, insights, forecasts) and findings to business and show tangible business impact to be derived from the data science process.
- Contribute to the assessments of the effectiveness and accuracy of new data sources and data gathering techniques.
- Promote data literacy with your business stakeholders by sharing best practices and showing tangible business impact and recommendations as a direct result of thedata solutions provided.
- Stay ahead of the curve on data science trends & leading practice data science tools and techniques & transition the organisation to advanced methods for the continuous optimization of data.
- Conduct research from which you'll develop prototypes and proof of concepts
- Look for opportunities to use insights/datasets/code across other functions in the organisation .
- Stay curious and enthusiastic about using algorithms to solve complex problems.
- Listen and ask questions to understand business opportunities and challenges, promoting data to play a key role in adding business value.
Education
- Degree: Data Science, Computer Science, Statistics, Mathematics
Skills
- Programming languages (Python, SQL, etc)
- Data Visualization (Power BI, Data Storytelling)
- Statistical Analysis (Hypothesis testing, regression, probability distributions)
- Machine Learning Basics (Clustering, classification)
Education
- Higher Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
End Date: November 28, 2025
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Job Summary
Life & Investment Financial Advisers to be based in:
- Norwood Johannesburg
- Germiston
- Katlehong
- Vosloorus
- Vanderbijlpark
Requirements:
- Minimum 2-3 years continuous experience
- FSP approved qualification with a minimum 120 FAIS Credits
- RE 5 Certificate.
Job Description
Key Accountabilities:
- Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
- Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
- Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets
- Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
- Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client.
- On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing.
- Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
- Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
- Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
- Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
End Date: December 15, 2025
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Job Summary
- Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.
Job Description
- Employment Type: Full-time
- We are seeking a highly motivated Full Stack Developer to join our dynamic DevOps team, working in the CIB Payments Technology domain.
- You will be instrumental in designing and building a robust, scalable system from the ground up using:
- Backend: Java with Spring Boot
- Frontend: Angular
- Database: PostgreSQL
- This is a hands-on development role where you’ll be involved in the entire solution lifecycle—from architecture and design to deployment and support. Our team operates in a collaborative Agile environment, with a strong focus on performance, continuous delivery, and innovation.
What We’re Looking For:
- Proven experience in full stack development using Java Spring Boot and Angular
- Solid understanding of relational databases, particularly PostgreSQL
- Familiarity with AWS services, especially Lambda and serverless architecture
- Passion for DevOps practices and CI/CD pipelines
- Ability to thrive in a fast-paced Agile team
- Strong problem-solving skills and a growth mindset
- Interest in learning complex financial products and contributing to business growth
Why Join Us?
- Be part of a high-performing team building a strategic application from scratch
- Work on cutting-edge cloud technologies and modern development practices
- Gain exposure to structured finance and commodity trading
- Opportunity to grow with the product and shape its future
Skills, knowledge & experience required:
- Bachelors degree in IT or related diploma
- 7-10 years development experience in Java technology
- Must have led or championed projects
- Experience in containers, Kafka & Rancher.
Education
- Bachelor's Degree: Information Technology
End Date: December 1, 2025
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Job Summary
- Absa has an opportunity for a Senior Project Manager.
- Are you an experienced leader with a passion for delivering impactful, complex projects from inception to completion? We're looking for a dynamic Senior Project Manager to join our team—someone who thrives on managing projects end-to-end, getting involved in the details, and mentoring others to success.
Job Description
Overall Purpose:
- As a Senior Project Manager, you’ll be responsible for leading moderate to highly complex projects, ensuring alignment with the organization’s strategic goals. Your role will encompass leadership, communication, and technical expertise to manage cross-functional teams, mitigate risks, and deliver projects on time and within budget.
Key Responsibilities:
- Project Planning and Execution
- Define, document, and oversee projects from start to finish.
- Develop comprehensive project plans outlining scope, objectives, timelines, and resource allocation.
- Coordinate with stakeholders to ensure alignment with business goals.
- Manage changes, ensuring deliverables meet cost, timeline, and quality standards.
Team Leadership
- Lead cross-functional teams, fostering collaboration and engagement.
- Provide effective leadership and mentor junior project managers.
- Ensure high team performance and take corrective action when needed.
Stakeholder Management
- Act as the primary point of contact for stakeholders, sharing updates on progress, risks, and issues.
- Build and maintain strong relationships with clients, vendors, and internal teams.
- Facilitate decision-making and support implementation of business changes.Risk and Budget Management
- Identify, assess, and mitigate risks throughout the project lifecycle.
- Manage project budgets, track expenditures, and ensure financial accountability.
- Conduct financial analyses to inform decisions and ensure business viability.
- Quality Assurance & Reporting
- Ensure project deliverables meet quality standards.
- Prepare and present status reports to senior management and stakeholders.
- Maintain comprehensive documentation for compliance and knowledge transfer.
Preferred Qualifications:
- Education: Bachelor’s or Master’s degree in Project Management, Computer Science, Business Administration, Engineering, or related fields (NQF 7 or higher).
- Professional Certification: Agile, Prince2, PMP (PMBOK), or equivalent.
- Experience: 5–8 years in complex project management, with exposure to governance, risk, and control.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: December 1, 2025
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Job Summary
- Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
Job Description
- Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
- Understand and manage risks and risk events (incidents) relevant to the role.
Additional Job Description
Key critical requirements:
- 3-5 years of experience in Banking / Investment Banking / Capital Markets IT domain
- 3-5 years of experience in Front Arena (or equivalent system) development / consulting projects (Preferable)
- Strong technical skills: Software design and development, Business analysis, quality assurance, release management
- Excellent interpersonal, communication and stakeholder’s management skills
- Ability to perform in a challenging and dynamic environment
- Experience in Front Arena AEF: ACM, AEL, ADFL, ASQL, Python, C# .net, C++, MS SQL, XSLT (Preferable)
- Deep knowledge of FA components such as PRIME, ADS, AMB, AMBA, ATS, AMWI, PACE, APS, AFG-AMB, SWIFT adapters, Adaptiv Docs etc. (Preferable)
- Functional skills required: In depth understanding of asset classes such as Equities, Fixed Income, Credit, FX, their valuation models and product lifecycle, Financial Risk Management, Regulatory and Risk reporting, Trading and Position Management. (Preferable)
Key accountabilities:
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Debug existing source code and polish feature sets.
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
(Preferable)
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
- Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
- Work with guilds and other technical SME’s to improve and evolve technical products and services
- Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
People
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
Job Description
Education
- Bachelor's Degree: Information Technology
End Date: December 1, 2025
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Job Summary
- Build high-performing, scalable, enterprise-grade applications & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions & leading all phases of the development lifecycle to deliver.
Job Description
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
- Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
- Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
- Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
- Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
- Debug existing source code and polish feature sets.
- Work with guilds and other technical SME’s to improve and evolve technical products and services
- Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
- Apply version control and related concepts and techniques
- Align all application development & development process to Group Architecture, Security & Infrastructure guidelines
- Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
- Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader product engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
End Date: December 1, 2025
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Job Summary
- Act as the single point of contact & lead for identified vendors & OR; clients & OR; specific teams identified within the vendor & or client to ensure the successful, optimal, commercially viable & sustainable delivery of technical products & services to our organization / the client organization.
Job Description
Service Management
- Provide ongoing support in the requirements analysis & business capability review processes pre-during & post contract negotiation
- Leverage expertise in technology, the client & our own business areas to support solution design processes
- Gain deep expertise in the technical solutions to successfully manage MSP / client delivery to business
- Implement routines & processes to consistently evaluate solution requirements & evolve / inform the evolution of products & services required
- Provide input into feasibilities and business cases
- Work as part of integrated delivery teams to manage the implementation of project / program roadmaps associated with the managed services partnership
- Lead all project / program & relationship management routines for the managed service partnership
- Ensure the successful implementation of all products & services across the partnership
- Work with internal / external clients to clearly articulate & define Service Level Agreements for the assigned area of focus
- Implement clear monitoring & project / program and service management routines (meetings, design forums, change forums, application support, application maintenance, application security, pre-prod & production implementations & monitoring, incident management, quality management, problem management, reporting, infrastructure monitoring (e.g. networks) etc.)
- Ensure ongoing monitoring & performance reviews and associated reporting to client (internal / external)
- Leverage ongoing monitoring & performance to ensure uninterrupted business operations & proactive issue identification & resolution for a specific business area
- Hold the ‘one stop shop’ accountability for reliable, resilient & effective service provision for the product / service area
- Design, implement & lead problem & incident management processes (in cases of) for the defined product / service area
- Leverage service monitoring data & analytics to provide recommendations for a more successful & evolving partnership
- Stay ahead of the curve on managed services & technology product / service trends and leading practices & apply these for the benefit of the partnership
Vendor / Client identification & Negotiation
- Understand the MS landscape & environment & leverage knowledge & expertise gained to make recommendations for future partnerships & partnership improvements
- Identify & communicate opportunities for managed services partnership enhancements (commercial viability)
- Support commercial negotiations (e.g. participate in negotiations, providing supporting information & data analytics etc.)
- Act as the single point of contact for MSP’s for defined product / service area & communicate / guide them on strategy & requirements alignment, changes, challenges, and or issue resolution etc.
- Ensure the implementation of effective relationship & communication management routines that enable successful service provision to or by the organization
- Support the onboarding process for customers & or MSPs & ensure the environment is conducive to partnership service provision (everything is in place in the physical / other environment)
- Ensure partnership delivery on all parameters – ensuring we obtain value from the partnership
People
- Manage the capacity planning & resource management processes & tools ensuring the right number of resources (ABSA & Service Side) to deliver uninterrupted services across the estate
- Support the capability development across the partnership (clients and or MSP’s) & continuously cascade relevant business / technical information for the enhanced delivery of products & services
- Leverage coaching expertise in all activity to drive a higher quality design and deployment of technical products and services by MSP’s or as an MSP provider
Financial & Vendor Management, Risk & Governance
- Ensure the partnership delivers on targets and objectives (sustainably / ALWAYS!)
- Deliver on all contract requirements (as client & OR; MSP) to ensure sustainable and viable partnerships always
- Apply the organization risk & governance frameworks for all contracts & services provision
- Ensure product / services alignment to all Tech (CSO, CTO etc.) guidelines and frameworks and are in compliance with all internal policy & external regulatory requirements
- Lead the input requirements for all internal / external audits related to managed services provision & or receipt
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
End Date: December 1, 2025
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Job Summary
- Work in high complexity environments, fully embedded in a DevOps team, leveraging specialist analysis tools, frameworks, techniques and practices to elicit, define and organize business requirements, across multiple stakeholder groups.
- Translate & document these business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
- And following this analysis, work collaboratively within squads to ensure the business requirements are met through DevOps design & delivery activity & lead the application of testing processes & frameworks ensuring all products & services are effectively tested.
- Business complexity is determined by: 1. Customer Impact 2. Number of integration points: Data Teams to talk to Systems Enabling function 3rd party vs. internal 3. Complexity of business rules & Processes 4. Level of operational readiness 5. Introduction of new or changing old Tech (e.g. redo platforms)
Job Description
Analysis (including Business Case)
- Lead the analysis process for complex business areas
- Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
- Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
- Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
- Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
- Proactively scan the internal & external environment to predict change requirements & opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
- Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
- Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
- Define testing requirements (pass or fail test cases)
- Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
Solution Design (within DevOps Context)
- Translate business requirements into an integrated system vision & detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
- Build detailed user stories to be leveraged for system requirements design (modular)
- Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
- Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
- Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
- Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
- Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
- Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
- Facilitate resolution & decision making during development & testing phases for any change requirements
Solution Delivery & Testing (manual)
- Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
- Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
- Develop manual testing frameworks and patterns for the solution
- Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
- Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
- Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
- Define & monitor overall backlog planning for effective solution delivery
- Provide Developer & User support during user acceptance testing
- Process Design & Modelling
- Provide input & or lead the development / improvement of organization wide process design approaches, templates & modeling tools
People
- Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
- Build strong analysis capability across the analysis team
- Conduct peer reviews & problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
- Participate as a subject matter expert in the development & development planning of the broader analyst team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption of new system requirements)
- Proactively attract, recruit, develop, retain, reward & deploy & manage a diverse resource base aligned to an ever evolving tech environment (ahead of demand) where you are the leader
Education
- Bachelor's Degree: Information Technology
End Date: December 1, 2025
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Job Summary
- Work as part of an integrated (run & build) CIB and Market Risk (FRTB) environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).
Job Description
Functional Skill:
- Basic understanding of the CIB and Market Risk (FRTB) concepts (diverse asset classes, Trade Workflow, PNL, PV, Risk Classes, Risk Factors, VaR, SA, PLE, Regulatory reporting).
- Ability to support diverse Market Risk (FRTB) businesses.
IT Technical Skills:
- Log, resolve and report Market Risk (FRTB) or Front Arena production incidents/requests/queries (business support).
- Proficiency in supporting and troubleshooting the Market Risk (FRTB) and Front Arena Trading applications (FIS Adaptiv Analytics, Front Arena, or related Market Risk BI).
- Ability to setup, support and maintain Azure DevOps pipelines.
- proficiency in Linux/PowerShell scripting.
- Schedule the EOD tasks and run reports/tasks on ad-hoc bases.
- Configuration and maintenance of the Market Risk or FRTB environments which also include deployments and getting servers patched.
- Plan and perform DR testing.
- Basic python programming.
- Basic SQL programming.
- Perform systems integration support.
Interpersonal Skill:
- Willing to share knowledge with others.
- Willing to work overtime/standby on weekly rotational bases.
- Ability to work under pressure.
- Collaborate with other teams (Dev and Ops) in delivering strategic projects.
- Willing to learn new skills and technologies.
Added Advantage:
- Cloud computing (AWS/Azure)
- Use of the application performance monitoring tools (Observability).
- Knowledge of the advanced task scheduling and orchestration systems (Airflow, Wade, Control-M)
Education
- Bachelor's Degree: Information Technology
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Job Summary
- To conduct Project and BAU Testing that validates the Systems functionality, enhance its performance, and improve the overall user experience designing test scenarios for software usability, running these tests, and preparing reports on the effectiveness
Job Description
Key accountabilities
Execution
- Creating Test Cases, working from Business and Technical Requirements documents for guidance, and in partnership with business stakeholders for User Acceptance testing.
- Executing test cases and analysing test results
- Logging understandable & actionable defects on the relevant system
- Certifying operation of changes/incidents in production environment
- Conduct thorough testing of applications to ensure functionality, performance, and reliability.
- Collaborate with cross-functional teams to understand project requirements and develop comprehensive test plans.
- Execute test cases, identify defects, and work closely with developers to resolve issues.
- Design and implement automated testing processes to streamline testing efforts.
- Perform regression testing and ensure the compatibility of new features with existing functionalities.Provide timely and detailed reports on test outcomes, including recommendations for improvement.
- Collaborate with business analysts and developers to enhance the overall quality of deliverables.
Planning
- Plan test cases to ensure scop requirements are met.
- Map requirements to test cases and ensure that test plans are in place for all project related testing.
- Review requirements and other projects documentation to assure quality.
- Design and develop new test cases in line with the test strategy and plan.
Delivery & Support
- Attend test progress tracking sessions and requirements walkthroughs..
- Understand existing test cases and test data and execute the test cases and validate results in line with the project schedule.
- Use various tools properly, including defect tracking and test case execution tracking.
- Participate in team review of requirements / design documentation for purposes of test planning and to validate requirements testability.
- Provide test progress feedback as required.
- Ensure Test Procedure documentation is in place & updated.
- Escalate any unresolved defects to Team Leader
- Test Closure
- Collect and consolidate the relevant data and information from the test plan, test cases, test logs, defect reports, test metrics, and stakeholder feedback.
- Create test summary reports.
- Provide final sign off and share best practices for future Testing.
Education and Minimum requirements:
- Completed Diploma or equivalent NQF level 5 qualification
- Experience in end-to-end Project and BAU Testing
- Collections experience will be an advantage
- ISTQB Foundation Certification
Education
- National Diplomas and Advanced Certificates: Computer and Information Science
End Date: December 2, 2025
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Job Summary
- To drive the acquisition and registration of new home loans by executing targeted sales strategies, cultivating relationships with direct customers and sources, and providing end-to-end customer service.
- The role involves managing the home loan process from initial application to registration, in line with Absa’s compliance and governance standards. Remuneration is primarily commission-based, offering high earning potential aligned with performance.
Job Description
Key Accountabilities:
Sales Acquisition & Execution:
- Execute action plans to meet monthly targets for applications, final grants, attorneys instruct and registrations as per the Performance Development Plan.
- Actively prospect and generate new business using a variety of methods (e.g. cold calling, networking, referrals, real estate agents).
- Engage with existing customers through leads to explore refinancing or re-mortgaging opportunities.
- Visit prospective customers or sources at their preferred location and time to offer personalized mortgage solutions.
- Assist customers in completing and submitting accurate applications with all required documentation to the Production Centre.
- Maintain and monitor the conversion ratios from application to final grant, final grant to instruct and instruct to registration, ensuring alignment with internal standards.
- Track applications and provide regular updates to clients and referral sources.
- Participate in marketing activities such as property shows, auctions, and open house events to grow customer pipeline.
- Monitor competitor activity and proactively adjust sales strategies to gain market share for Absa Home Loans.
Relationship Management:
- Develop and manage relationships with external stakeholders including customers, property developers, estate agents, attorneys, and other sources.
- Collaborate with Key Account Managers to onboard developers as approved lead generators and generate consistent deal flow.
- Conduct regular meetings with referral sources to uncover new sales opportunities and resolve service issues.Educate business sources on loan products, application processes, and updates to maintain quality submissions and engagement.
- Partner with internal business units to identify cross-sell opportunities and deliver superior business value.
Governance & Compliance:
- Ensure all business secured complies with Absa's governance, risk, and compliance frameworks.
- Maintain ethical conduct in all dealings with clients, colleagues, and partners.
- Promptly report any suspicious activities or transactions to the Risk and Compliance Consultant for appropriate action.
Customer Service Excellence:
- Provide exceptional service by ensuring all customer documentation is complete and submitted timeously.
- Handle customer queries and complaints swiftly (within 24 hours), keeping clients informed throughout the process.
- Ensure alignment with Treating Customers Fairly (TCF) principles to enhance satisfaction and retention.
- Actively seek feedback and referrals from satisfied clients to grow the customer base.
Education and Experience Required:
- National Certificate or equivalent NQF Level 5 qualification (essential)
- Minimum of 2 years’ experience in a sales or customer service role in banking or financial services
- Proven experience in home loans, mortgage lending, or property finance
- Knowledge of real estate markets and lending policies
Knowledge, Skills & Competencies:
- Strong sales and relationship-building skills
- Excellent verbal and written communication
- Entrepreneurial thinking with a self-motivated, target-driven mindset
- Strong negotiation and influencing skills
- Professionalism, integrity, and a customer-focused attitude
- Ability to manage multiple stakeholders and navigate complex applications
Remuneration:
- Commission-Based: Earnings are based on registered deals (Inc Basic Salary)
- Earning Potential: High earning potential with performance-based incentivesAccess to training, tools, and support to ensure optimal deal closure and client service
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: December 2, 2025
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Job Summary
- To deliver secretarial, general office and administrative support services to manager(s) and or team(s) through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders
- Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production Meeting deadlines: Completes tasks timeously
- Verifying Information: Check different types of information for accuracy and inconsistency .
- Education: Gr 12 or equivalent NQF, secretarial qualification will be advantageous
- Experience : 1-3 year experience in similar environment and role.
Education
- Further Education and Training Certificate (FETC): Office Administration (Required)
End Date: December 2, 2025
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Job Summary
- To identify the long term (life) risk and give advice to clients on their life assurance needs using the limited architecture framework. To provide solutions for the client's long term insurance and financial planning needs by regularly reviewing the client's portfolio in order to build a sustainable broker practice
Job Description
Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff) Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
- Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
- Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
- Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
- Follow all the steps in the designated client engagement process as specified by Absa Advisers.
- Provide regular feedback to the Regional Manager on actions taken to progress the lead to business. Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
Accountability: Meet sales and/or growth targets Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
- Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs. Make exclusive use of Absa’s Financial Needs Analysis tool to conduct a comprehensive Financial Needs Analysis for the client.
- Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
- Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
- Generate and discuss a formal recommendation including product quote(s) for the client. On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
- Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
- Submit the proposal forms to the relevant product providers for processing. Ensure that the issued policy aligns to the recommended product.
- Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
- Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
- Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
Accountability: Manage own commission earnings •
- Capture the correct Policy Relevant Information (PRI) number on the Commission system.
- On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
- Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
Accountability: Practice Management
- Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
- Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
- Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
- Participate performance development (PD) discussions as required by the Absa performance management standards.
- Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and) Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
- Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts). Remain fit and proper as required for FAIS flagged roles.
- Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
- Segment the client base according to profile, income potential and commission income.
- Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
Accountability: Personal Development
- Attend all the required training to attain accreditation to market Absa approved products.
- Attend all the requisite internal training (i.e FAIS-related programs/courses).
- Attain the required FAIS credits in order to attain Fit and Proper status
- Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
End Date: December 15, 2025
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Job Summary
- To monitor the risk profile of the business and execute audit assignments in accordance with the Group Audit Plan and Internal Audit methodology, relevant policies, procedures and quality standards.
Job Description
Audit planning
- Participate in the Annual Audit Planning cycle, provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.
Assurance
- Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to execute on assurance responsibilities.
- Actively participate in all the audit phases - planning and scoping (identification of risks and controls), fieldwork (execution of design and operating effectiveness assessments) and reporting (ensure audit observations and planned actions are agreed with management for factual accuracy).
- Ensure delivery adheres to the audit methodology and quality standards.
- Identify opportunities for using Data Analytics and enhanced automated auditing techniques.
- Prepare audit observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.
Teamwork
- Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards
Relationship and Portfolio management:
- Provide Operational Risk subject matter expert (SME) guidance to wider Internal Audit teams on internal audits, which have an Operational Risk impact.
- Business Monitoring and stakeholder engagement - Develop and maintain relationships with business (including 1and 2 Line of Defense) and actively monitor the risk profile of the business to inform audit planning, reporting and audit delivery. Support the Combined Assurance effort across the 3 LOD to strengthen the control environment.
- Provide input into Risk and Committee reporting, clear messaging and impact on the risk and control environment of the business.
Knowledge Management
- Display professional skepticism and apply a residual risk lens to potential audit issues with management and in final reporting.
- Continuous upskilling on both technical and other core competencies.
- Keeping up to date with industry trends, regulatory changes and professional standards.
- Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards
Education and Experience Required
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
- B Degree (Commercial, Accounting)
- B Degree Honours (Commercial, Accounting)
- CA (SA), CIA or relevant qualification
- Relevant banking industry qualification (e.g. SA Institute of Bankers)
- 3 to 4 years’ experience in Internal/External audit or commensurate experience in a major financial institution
- 3 years’ Operational Risk Management experience
- Strong knowledge of Basel IV
- Big 4 Completed Articles experience
- Banking experience either gained through auditing or risk management
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: December 3, 2025
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Job Summary
- To process financial transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Financial & General Administration: Attach supporting documentation, i.e. credit approval, authorisation & invoices, signed spread sheet and make copies of all mentioned documentation for audit purposes
- Provide regular management information update, i.e. invoices paid to Line Manager Attend to queries within 24 hours with regards to incomplete documents, not signed documents etc. and escalate to Line Manager in the event of non resolution
- Take ownership when dealing with customer requests, offer solutions and concludes complaint constructively Maintain financial files and records by safely and systemically storing source documents on files/system
- Address ad-hoc queries from internal and external stakeholders (e.g. Group Tax, Private Bank Management) by asking questions to ascertain customer needs and respond effectively, ensuring high quality work and by meeting the required deadline Perform general administration duties with regards finance duties
- Reporting & Compliance: Prepare weekly/monthly/quarterly reports and report on variances Take accountability to ensure that accurate and timely financial reporting obligations are met for weekly/monthly reporting by accurately preparing reports, journals and reconciliations and working with the specified deadlines.
- Prepare the Business Unit Procure to Purchase monthly report and follow up on discrepancies Liaise with Group Sourcing regarding any procurement/sourcing queries raised by cost centre management.ie. non-compliance vendors with Master Service Agreement Assist in the preparation of the Annual Financial Statements for the SBU by collating and submitting information to the line manager.
- Obtain and keep abreast with all technical and specialist knowledge such as changes to Companies Act, Tax and other standards and legislation applicable.
- Prepare journal summaries for correct reporting in the financial statement Prepare Value Added Tax (VAT) pack monthly in accordance with applicable legislation, ensuring correctness of the packs and timeously submit the pack to Group Tax after review by the Finance manager.
- Comply with Risk Management principles and Model Risk Policy by understanding and keeping up-to-date with updates on these policies. Keep up to date with changes in accounting standards (IFRS) and other regulatory requirements.
- Prepare attestations for sign off by the Financial Manager, Chief Financial Officer 3 and Managing Executive for submission to Group Regulatory reporting on a monthly basis. Complete the section relating to recons when preparing the monthly Financial Director (FD) attestations indicating compliance with relevant legislation and Group requirements for all financial reporting activities
- Reconciliation & Budgeting: Prepare monthly reconciliations for all accounts on the General Ledger Control Framework attaching valid supporting documents (e.g. signed off journals, general ledger printouts, etc.) for each recon (i.e. investigate transactions as required) in accordance with the Accounts and Reconciliation Policy (A&OR). Reconcile the SBU’s bank statement with the internal ledger accounts
- Reconcile Miscellaneous and other government services transactions Assist in preparation of the monthly/quarterly departmental budgets by collecting and preparing all the relevant information
- Conduct daily recons on control accounts and action any deviations found, for example when an incorrect GL Account has been debited and a recon has to be done to rectify it. Resolve all unreconciled items from prior month and discuss any long outstanding items with the FMR.
Education
- Further Education and Training Certificate (FETC): Financial Sciences (Required)
End Date: December 2, 2025
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Job Summary
- The Priority Investigations & Whistleblowing (PI&W) unit operates within the Risk function, overseeing the bank’s whistleblowing platforms and investigating issues that present significant risks to the bank.
- The unit addresses a range of allegations, including employee dishonesty generally covered by Forensics and Employee Relations (ER) (on people) related matters previously covered by ER. PI&W is establishing an Employee Relations (ER) investigative function to enhance its capabilities.
- PI&W is therefore looking to recruit investigators who are responsible for investigating workplace issues and employee concerns, such as harassment, discrimination, policy violations and other behavioural or ethical breaches. Ideal candidates will: possess relevant qualifications and:
- Thave the relevant skills, knowledge and expertise to respond to each investigation
- Thave a proven track record in investigating ethics-related matters
- Thave the ability to work independently
- Thave experience working across various regions of the country.
- In addition, the investigator must have strong interpersonal skills suited to sensitive matters.
The issues to be investigated will mostly cover the following areas:
- Bullying
- Victimisation
- Harassment
- Nepotism
- Unethical behaviour
- Racism
- Sexual harassment.
The issues could also relate to those not covered above, but which require investigation, such as:
- Breaches of ethical compliance
- Unfair labour practices.
- The key accountabilities of the investigator will be to conduct and manage investigations, effectively manage stakeholders, portray a professional competence and be part of a team managing the whistleblowing activities.
- These are discussed below.
Job Description
Accountability: Investigations
- Conduct ER investigations in accordance with best practices, guidelines and key ER principles across all areas of the bank in South Africa
- Respond to requests to investigate issues from various sources
- Liaise with the Head: PI&W and other members of PI&W
- Conduct investigations (on an end – to –end basis) efficiently and effectively.
In doing so:
- Be accountable for scoping investigation plans
- Be responsible for the quality of the output of investigations
- Manage stakeholdersBe resourceful and creative in conducting/managing investigations
- Manage confidentiality requirements on each assignmentSuggest remedial action to be taken by respective Business UnitsWrite reports of high quality setting out factual findings
- Present findings including insights and/or recommendationsIn case of substantiated allegations, assisting management with preparation of potential disciplinary meetings and being a witness during internal disciplinary processes including the CCMA.
- Assist with post investigation on formal proceedings (such as testifying at civil recovery and criminal proceedings)
- Understand legal frameworks of investigations
- Ensure that effective record keeping from investigations takes place.
- Use the PI&W Case Management System
- Provide Management Information and reports to key stakeholders.
Accountability: Manage investigations independently
- Manage investigations independently
- Be prepared to travel to all areas of South Africa at short notice
- Be prepared to conduct investigations for extended periods away from home
- Have sufficient soft skills to deal with investigations involving sensitive issues
- Have the ability to exercise sound judgment
- Be proactive
- Collaborate with Human Capital, Legal and management teams to resolve employee relations issues.
- To set the right example in conducting and managing investigations by:Leading from the front by having a strong work ethicBeing self-directed and self-sufficient.
Accountability: Relationship/Stakeholder management
- Develop and maintain relationships with business leaders within the bank and promote a positive professional image
- Understand the needs and expectations of the stakeholders
- Be available to Management across South Africa
- Develop key relationships with stakeholders, being, Head: PI&W, Head: Conduct & Ethics, Investigations, Chief Compliance Officers, ER and Employment Legal.
- Develop key relationships within the investigation’s environment in the bank, including other forensic functions within the bank
- Develop key relationships with other stakeholders (clients) in the bank
- Providing meaningful feedback to stakeholders and having regular exchanges with stakeholders
Accountability: Professional Competence
- Stay informed of relevant legal frameworks which have jurisdiction and are applicable in each investigation, internal policies, and industry best practices
- Having a working knowledge of the Absa Way Code of Ethics, Absa Employee Relations Policy and supporting standards, the Code of Good Practice on the Prevention of Elimination of Harassment in the Workplace and the Labour Relations Act, BCEA, EEA, etc.
- Being conversant in most ER related topics and recent trends in regulatory / (employment legislation)
- The ability to manage difficult conversations, conflict, and emotionally charged situations Mindful of diversity, equity, and inclusion, and able to navigate cross-cultural workplace dynamics
- Participate in industry forums and support strategic initiatives.
Accountability: Training & Development
- Assist Human Capital in developing and delivering training for employees and managers on topics such as harassment prevention, workplace conduct and conflict resolution.
Education and Experience Required
- University degree or equivalent; or
- Financial Services Qualification or post graduate diploma
- 5+ years professional experience.
Preferred experience
- 5+ years in a financial services organisation
- 2+ years in a managerial/senior coordination role in a financial institution
- Experience carrying out ER investigations including grievance and disciplinary management.
Education
- Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)
End Date: December 3, 2025
Method of Application
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