Fresh Jobs at ACDC Dynamics SA

Description

• ACDC Dynamics, is seeking a motivated and customer-focused Counter Salesman to join our team. This position is based at our retail store in Centurion and plays a crucial role in providing excellent service and support to our customers.

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.
• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
• Take customer orders accurately and efficiently.
• Follow up diligently on orders to prevent delays and ensure customer satisfaction.
• Maintain a clean, organized, and attractive counter area.
• Ensure all customers leave the store satisfied with their purchases and overall experience.
• Assist customers promptly with inquiries, providing quotations, and resolving any issues.
• Treat all customers with respect, courtesy, and professionalism.
• Keep specials and promotional brochures up to date on the trade counter.
• Perform additional responsibilities as assigned by management to support operational needs.
• Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
• Provide accurate updates on stock availability and product information to customers.
• Regularly monitor and follow up on quotations provided to customers.

Requirements
Skills & Experience

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service

Requirements

• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous
• A minimum of 2 – 4 years’ experience

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• ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Internal Salesperson.
• The Internal Salesperson is responsible for giving sound technical advice and solutions to customers on the ACDC product range.  Incumbent will be required to build and maintain excellent customer relations.

Key Performance Areas

• Advise on technical information
• Follow up on back orders
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Diffuse irate customer situations and provide feasible solutions
• Time Keeping, House Keeping, Personal Grooming and General Discipline (Clock and Log in reports as evidence)
• Building and maintaining customer relationships
• Training to be attended (To attend 4 official training sessions per annum)

Requirements

• Matric
• Inbound sales experience in the Electrical Field
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability

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Description
What we are looking for:

• We are looking for an experienced, go-getter & passionate Key Accounts Associate to maintain and develop business orientated relationships with existing and new clients.

Who we are:

• We are a leading manufacturer, importer and distributor of products in the engineering industry more specifically electrical, electronics, pumps, tools and solar.

What the role is about:

• Getting the sale using various sales methods;
• Forecasting sales;
• Developing “out of the box” sales strategies/models and evaluating their effectiveness;
• Evaluating clients’ skills, needs and building productive long-lasting relationships;
• Maintain accurate and complete client account information.

Responsibilities:

• Generating new leads, developing existing client base and foster relationships between ACDC and clientele.
• Handling of client enquiries.
• Meeting and/or exceeding sales targets.
• Understanding of the marketplace relative to product offering and client base demographics.
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores.
• Assist in the development of product launch programs, formulation of client days and product awareness campaigns within the client portfolio.
• Training clients on products (as and when required).
• Executing sales strategies.
• When required, giving sales presentations to various levels of audiences.
• Managing employer’s expectations, client relationships and providing these with excellent service and support.
• Providing feedback regarding suggestions for improvement and market research.
• Ability to deal with and respond to high volumes of emails.
• Quotation formulation and follow ups.
• Attending Sales Meetings and providing the necessary information/statistics etc.
• Planning as well as submission of weekly calls and reporting on weekly activities.
• Client account maintenance.
• Analyzing the current marketplace and ensuring feedback is given regarding important market and competitive information.
• Attending of ad hoc training sessions.

Requirements

• Experience/knowledge in Sales Environment (Preferable: Electrical Manufacturing)
• 3 - 5 Years in same/similar role.
• Electrical or similar Technical Qualification (Advantageous).
• Aptitude to absorb Product Knowledge (Technical).
• Proven Marketing and Sales competencies + ability to analyze market and formulate new strategies.
• Ability to establish and foster new business relationships and provide training to clients.