Hot Jobs at Mr Price Group

Job Description

• Are you passionate about sales and customer engagement? We're building a dynamic talent pool of driven individuals who are eager to connect with customers and introduce them to exciting mobile and insurance products.

Responsibilities
Direct Sales:

• Contact prospective customers to present information and explain available products.
• Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
• Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).                               

Updating Personal Information:

• Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.     

What’s in it for you

• Achieve your targets and enjoy uncapped incentives. 
• We offer extensive learning and development opportunities to help you advance your career 
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys 
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.  
• Vibrant work environment - join a dynamic and energetic team where every day is a new adventure
• Health and wellness programs: stay healthy and happy with our comprehensive wellness programs and benefits 
• Recognition and rewards: get recognized and rewarded for your achievements with our exciting incentive programs        

Qualifications
Education:

• Grade 12 or equivalent

Experience:

• At least 1 year of experience in a mobile call centre

Knowledge and skills

• A strong understanding of sales techniques and the telecommunications industry 
• Ability to influence and convince customers with ease.
• Thrive in a goal-oriented environment and love to exceed expectations
• Handle rejection gracefully and bounce back quickly.

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Job Description

• Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.   

Responisbilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.              

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                        

Qualifications

• Grade 12
• 3 Years’ of  Store or Assistant Store Management experience preferably in a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office 
• Communication skills.
• Retail trade.
• Brand, customer & product understanding. 

go to method of application »

Job Description

• Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.   

Responisbilities

• Stock Management:
• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability:

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.              

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                        

Qualifications

• Grade 12
• 3 Years’ of  Store or Assistant Store Management experience preferably in a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office 
• Communication skills.
• Retail trade.
• Brand, customer & product understanding. 

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Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

Responsibilities

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated

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Job Description

• The Finance Director leads, directs, and controls Mr Price Money’s financial resources to maintain its short and long-term financial health. 
• Reporting to the MD, you form part of the management team where you offer valuable support in commercial decision making and in the modelling of opportunities for exponential growth for the division.

Responsibilities
Strategy                      

• Contribute to the development of the Company strategy and ensure communication & a clear understanding thereof throughout the finance team. Develop the 5-year financial model in line with Group requirements for submission with the strategy document. Provide support/guidance to the senior management team to ensure business strategy and commercial plans are aligned with the financial objectives. Compile annual budget in line with group framework & divisional strategy. Remain abreast of competitor performance and results. Compile divisional KPI's and Risk Register and the regular reporting on progress.

Reporting           

• Compilation and submission of reports weekly, monthly, at half year, year-end and annually (e.g. Group financial reporting pack - GMB, Management reports, board pack, half year & year-end financial packs, annual budget packs, weekly stock ageing etc.).                  

Internal / External Audit                      

• Ensure that the finance team complies with all internal / external audit requirements. This includes preparing working papers at half and year-end as well as attending any necessary meetings.           

Payments        

• Approve and release payments to ensure all invoices are paid timeously.  This includes suppliers, monthly salaries, ad hoc payments, approval on banking platforms. 

People team leadership                      

• Lead the Finance team in the successful workflow of financial practices including all the above areas of responsibility to meet all finance deadlines. In collaboration with HR, identify and drive training needs, coaching and development with a key focus on Talent management and succession planning, including effective performance feedback to achieve high performance teams.   

General administration                        

• Ensure effective control of all costs, cashflow management and other finance efficiencies (e.g. monthly forecasting of sales & expenses, review of merchandise one-liner, stock levels, stock ageing, authorizing of store feasibilities, annual insurance renewals etc.) to maintain the businesses general administration.

Risk Management & Financial decisions

• Contributing to informed investment decisions. Identify risks and/or changes that may impact our industry and managing this appropriately.You would perform the role of divisional Risk champion.

Qualifications

• CA (SA)
• 10+ years’ experience in a senior management finance role
• Financial Services industry experience
• Knowledge and experience of the following: Accounting, Commercial intelligence, Financial planning and budgeting, Process knowledge, People management, Intermediate to Advance proficiency on Excel, Communication skills, Leadership and development skills, Analytical ability, Risk management, Market intelligence/awareness

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Job Description
Our new Data Scientist needs to tick 3 boxes!

• Mad programming skills
• A sound business sense
• A data driven self-thinker
• The bottom line? Your primary responsibility will be to turn our heaps of data into actionable insight and improved efficiency.
• The team you would be joining is responsible for driving decisions utilizing cloud data warehouse technologies, advanced visualization, data science, along with solid collaboration!

Responsibilities

• Apply Machine Learning, Optimisation and AI techniques to our data with the aim of improving our business.
• Improve our business through analyses and hypotheses testing.
• Communicate insights, results and analyses to stakeholders.
• Promote and facilitate data-driven business decisions.
• Building relationships & gaining deep knowledge of the Mr Price business

Qualifications

• A degree in a quantitative field such as Statistics, Math, Computer Science, Physics or Engineering
• 2-5 years’ experience in a data science, software development or quantitative analysis role.
• The skills below are preferred but not required. We expect more experienced candidates to tick more of these boxes and the successful candidate will learn all of these during their career at Mr Price.
• Python or R, using libraries like Pandas, NumPy, Scikit-learn, tidyverse, etc
• SQL, Relational DBMS and data modelling – to source and transform your inputs and save and explore your outputs.
• Exploratory Data Analysis skills – to explore and understand your data.
• Applied statistics or machine learning methods e.g. Neural Networks, Decision Trees, Time Series Analyses, Clustering, Regression, Deep Learning.
• Optimisation Techniques e.g. Linear Programming, Genetic Algorithms, Simulated Annealing
• Big Data processing platforms like Spark
• Data Visualisation tools e.g. Excel, PowerBI, Tableau.
• Responsible software engineering practices e.g. Version Control (git), Design Patterns, Reproducability, Deployment etc.
• LLMs and GenAI – to leverage advanced AI techniques for innovative solutions.

How we work?

• The Data Science (DS) team sits within the Mr Price Advance team – alongside our Data Warehouse, Business Intelligence, Special Projects and Robotic Process Automation teams.
• The Mr Price Advance team falls within the Mr Price Technology division.  The Technology division has various specialisations (e.g. Security, Cloud, Infrastructure) which allows each of us to focus on our own particular strengths.  (There’s also the annual Hackathon.  So far the DS team has 2nd and 4th places – come help us win this year!)
• We have hybrid working arrangements, typically working Mondays and Fridays from home.
• Majority of our work (80%+) is project based with the balance (~20%) spent supporting our existing solutions.
• You will usually oversee a key part of a project, seek support from your data science team mates as needed, and give regular progress reports to the Head of Data Science.