Job Openings at Hitachi Energy

How you’ll make an impact            

• Preparing proposals, quotations, and competitive bids with accurate technical and commercial considerations.
• Driving proactive and reactive sales for High Voltage and Transformer service portfolios.
• Evaluating client requirements, assess commercial terms, and propose techno-commercial solutions.
• Managing tendering process, pricing strategies, and risk reviews in coordination with Service Sales Manager.
• Maintaining project pipeline, forecasts, and documentation using Hitachi Energy tools.
• Building and maintaining strong customer relationships, respond promptly to issues, and act as voice of the customer internally.
• Identifying new market opportunities and develop strategic sales plans.
• Supporting marketing activities, product launches, and customer meetings.
• Ensuring compliance with internal and external regulations, HSE, and quality standards.
• Demonstrating leadership, teamwork, and disciplined approach to deliver accurate results.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree in electrical engineering or equivalent experience.
• Minimum 5 to 10 years of experience in Service sales, Estimation & Bids Proposals and strong customer relationship skills.
• Proven understanding of Hitachi Energy systems and products
• Experience working within the Energy sector
• Strong commercial, technical, and negotiation skills.
• Ability to work independently, with a strategic and result-oriented mindset.
• Excellent communication and interpersonal skills.
• Willingness to travel across assigned countries as needed.
• Proficiency in both spoken & written English is required.

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How you’ll make an impact            

• Adopting, planning, and implementing hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management, service products and solutions, and IB penetration). Lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time and customer satisfaction for the full-Service portfolio. Responsible for accurate Sales order forecasting by use of SFDC and improving data quality. 
• Participating in negotiations of major contracts to secure service orders volume.  
• Identifying and pursuing new business opportunities and partnerships. Generating and identifying service sales leads by analyzing the IB potential. Work with the account managers to develop service focused account plans for the country. Work with Segment managers and channel managers to identify and pursue leads in the country. Responsible for the LSU Budgeting, sales and operations planning in coordination with the Hub M&S manager, the GPG Marketing managers and the Hub Controller.  
• Establishing long-term customer relationships with key customers and decision-makers by working with the account managers, the Front-end Sales and the Product BU’s M&S teams. Bring value to the customers by understanding the requirements, regulations, exhibiting our value proposition for service and ensure customer satisfaction issues are registered and responded to by the team. Collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer’s, competitor’s solutions and marketing trends with the team. 
• Collaborating with internal and external stakeholders on delivery of Service Level Agreements (SLAs). 
• Developing pricing strategies in the country to maximize profitability in collaboration with Global M&S Pricing Manager BU Service and with the PSC’s pricing managers. Conduct detailed market analysis to inform pricing decisions. Enable the Service sales team organization to deliver the growth of the business by being responsible to ensure training and increased capabilities are achieved. Support the team by participating in sales activities when needed.  
• Implementing and executing the e-commerce strategies to support the Service growth ambition. 
• Supporting and taking lead when needed for marketing activities and events (trade shows, conferences, customer events) in the country in coordination with the Hub M&S and Global M&S BU Service. Support product launches by implementing the commercialization plan for the country as other promotional activities for the country.  
• Ensuring that the inside sales organization and tendering process including the Risk Review process is followed and respected and that the risk assessments related to price and quality, register required information into the appropriate customer database, ensure technical reliability, safety, best solutions to satisfy customer’s needs and complies with health and safety directives. 
• Collaborate closely with local stakeholders in WCFE and the account management organization to align strategies, implement best practices, and leverage synergies in marketing and sales operations. 
• Staying updated on technological advancements and market trends to proactively identify opportunities for innovation and differentiation in service offerings to support the BUs vision (Horizon X-Y-Z). 
• Establishing long-term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. 
• Ensuring customer satisfaction issues are registered and responded to by team
• Supporting the team by participating in sales activities when needed. 
• Responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market.  
• Collaborating with Business Units and account teams to position different service offerings. 
• Evaluating and sharing relevant information on installed base data, sales leads, customer’s and competitor’s solutions and marketing trends with the team.  
• Monitoring client financial status and reports any changes regarding risk to relevant internal partner teams.
• Identifying and managing potential risks relating to contract agreements across customers/channels. Drives health and safety practices in own unit.
• Monitoring customer expectations and requirements related to HSE and Sustainability  
• Promoting Hitachi Energy HSE and Sustainability culture and vision to our clients to gain commitment
• Driving sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed.
• Coaching the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrates one Hitachi approach and guides direct and indirect subordinates
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background 

• A bachelor’s degree in a relevant degree or equivalent experience.  
• Significant and demonstratable experience in Service Sales, including IB Management. 
• Strong customer relationship skills. 
• Proven understanding of Hitachi Energy systems and products
• Experience working within the Energy sector
• Strong analytical and strategic thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in both spoken & written English is required.

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How you’ll make an impact         

• You will be hands on experience with high voltage protection and control system engineering design including schematics preparation, review of engineering documents, protection relay configuration, testing commissioning or troubleshooting.
• You will be power system, substation and MV/HV switchgear knowledge is an advantage.
• Familiarity with substation automation systems, Remote Terminal Unit (RTU), Programmable Logic Controller (PLC), Gateways will be a key differentiator. Conversant with design tools like AutoCAD or equivalent for substation layouts, cable schedules, wiring and termination charts.
• You will be good verbal and written communication skills are essential, proven ability to handle customer comments and approval responses to support project manager in project engineering is a must.
• Acting as the champion for Hitachi Energy processes and policies, contributes to development of standard processes and work instructions by adopting Hitachi internal as well as industry best practices. Ensures lessons learned from all execution are analyzed and conclusions are incorporated as continuous improvement actions.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background             

• A bachelor’s degree in engineering Major in Electrical or Automation Control or similar field is required.
• Minimum 5 years of hands-on experience in SAS/SCADA domain.
• Knowledge of substation primary equipment & basic protection functions is desirable.
• Behavioral & Leadership Competencies: Deliver Results - Prioritize, Act, Achieve.
• Results orientation - drive to exceed goals & improve business practices for higher performance levels.
• Teamwork & collaboration - actively demonstrate teamwork & facilitate collaboration.
• Act responsibly with safety, Integrity & transparency.
• Proficiency in both spoken & written English and Arabic language is required.

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How you’ll make an impact  

• Technical contributions such as creating the engineering design concept or philosophy definition. Evaluating, selecting and applying standard techniques, procedures and criteria to perform engineering assignments. Reviewing and approving design deliverables for telecommunication engineering and acting as the technical lead with the client. Providing technical support for testing, installation and commissioning activities.
• Sales assist in creating proposals for engineering projects or programs through provision of bills of materials and estimated engineering hours for own discipline.
• Contract management as supporting Contract Managers in issuing claims.
• Planning and control as creating work plans and cost estimates for work in own area of responsibility and proactively manages this work to deliver the agreed program on time, on quality and at the targeted cost.
• Risk and opportunity management as ensuring completion of risk and opportunity assessments and the implementation of resulting actions for own projects and reporting early on any contract/quality/program/cost issues to management.
• Customer as acting as the Hitachi Energy technical lead for telecommunication engineering on a project. Interacting with customers and officials, contractors, and others. Attending project meetings and presenting specific aspects of engineering assignments. Ensuring that Hitachi Energy is presented as a professional organization in all interactions with the customer.
• Supply chain management as collaborating with the Supply Chain function to ensure that the technical requirements for equipment or services are communicated and agreed with potential suppliers and providing technical evaluation of supplier proposals.
• Processes and tools as accepting as fit for purpose supplied equipment or services and using standard processes and tools applicable to own area.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background           

• A bachelor’s degree in electrical engineering is preferred.
• ECSA registered candidate or better.
• Experience in Telecommunication Systems including Fixed Line Fiber and Copper Networks
• Wireless Networks, IP Networking proficiency required.
• TDM Network Experience (SDH/PDH), MPLT-TP Knowledge and experience as project management is required.
• Proficiency in both spoken & written English language is required.