Job Openings at National Bioproducts Institute

 Job Advert Summary    

• Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.
• National Bioproducts Institute NPC has a vacancy for the role of a Active Raw Material(ARM) Quality Manager. The successful incumbent will be responsible for:
• Contributing to the quality, safety, and efficacy of NBI’s products through:
• Rigorous evaluation and approval of new plasma suppliers in line with NBI specifications and local and international guidelines, and
• Review of epidemiological data and other data from plasma suppliers and updating of NBI’s plasma master file on an annual basis, and
• Testing and release of human plasma and its derivatives (active raw materials) procured from plasma suppliers, adhering to sound scientific principles and complying with current good manufacturing practice (cGMP).
• Further, the Plasma Quality manager is responsible for the smooth, efficient day to day operation of the Quality Active Raw Material (QARM) laboratory, providing operational assurance in support of business and strategic requirements. Lastly, the Plasma Quality manager is responsible for NBI’s formal environmental monitoring program, through monitoring production environments, including NBI’s aseptic filling suite, to ensure the environments comply with regulations.
• Applications are invited from suitably qualified and experienced candidates.

Minimum Requirements

• M.Sc in Microbiological Science, Molecular Biology, Biochemistry or related field (PhD degree preferred)
• Computer literacy: MS Office, SAP, LIMS
• 5 to 10 years as a senior staff manager in a quality or pharmaceutical environment
• At least 5 years of Quality Control or Microbiology laboratory experience
• Working knowledge of GMP in blood establishments, transfusion transmittable infections, plasma quality and safety, as well as related regulatory requirements preferred.
• Thorough understanding of cGMP, GLP and international pharmaceutical standards preferred.
• Hands-on experience with internal and supplier audits will be an advantage.

Duties & Responsibilities    

• Ensuring on-going safety and quality of plasma and its derivatives through compliance to NBI’s specifications
• Keep abreast of new and emerging developments/changes in guidelines on the production, control and regulations of human plasma derived medicinal products.
• Keep appraised of national and international trends and regulatory standards.
• Review and maintain specifications for plasma in accordance with the European Pharmacopoeia monograph and NBI Plasma specifications.
• Participate in appropriate industry forums, congresses and meetings on viral safety, GMP in blood establishments and plasma fractionation in low and middle income countries.
• Communicate to plasma and intermediate suppliers all criteria set out in NBI specifications to ensure suppliers meet NBI’s requirements.
• Maintain strong relationships with plasma suppliers and other external stakeholders to ensure plasma quality standards are achieved.
• Review of new and existing plasma suppliers and updating of the plasma master file (PMF)
• Assess potential plasma suppliers for producing high quality plasma suitable for fractionation and ensuring compliance with GMP in blood establishments. These include verification that suppliers adhere to GMP standards and relevant regulatory requirements.
• Audit new and existing plasma suppliers to ensure their compliance to safety, quality, GMP, NBI’s requirements.
• Evaluate collection, testing, storage and transportation of plasma from suppliers
• Communicate plasma quality and safety problems/issues to suppliers.
• Research information and analyse annually, the possible risk of virus and other transmissible agents by NBI plasma products using documented risk models.
• Collate epidemiological data and other data from the donor population to continuously survey prevalence, incidence and trends of infectious or quality markers relevant to the safety and quality of NBI’s medicinal products and propose counter measures.
• Promote support for the implementation of new testing regimes.
• Compile Plasma Master File annual updates for submission to SAHPRA to obtain approval for plasma suppliers under a contract fractionation agreement or to other regulatory bodies for plasma suppliers that are under a toll fractionation agreement.
• Assist with any queries by SAHPRA on new plasma suppliers and the plasma master file.
• QARM laboratory management
• Plan and coordinate plasma, intermediate and final product testing based on formal specifications and production needs.
• Manage QARM laboratory staff for timely analysis and reporting of active raw materials.
• Propose and implement effective strategies for the optimal testing and processing of plasma and its derivatives
• Ensure prompt release of raw materials and intermediate products for production.
• Manage the construction and testing of plasma pools
• Ensure test kit providers are approved by SAHPRA and testing is performed in accordance to NBI’s regulatory product dossiers. 
• Collaborate closely with Plasma Stores to identify reconciliation challenges and develop solutions to address them
• Manage non-compliant plasma between NBI Plasma Stores and QARM
• Manage lookbacks systems at NBI
• Implement and maintain an external proficiency testing program.
• Maintain in-house controls and reference standards.
• SAP and LIMS
• Ensure all SAP and LIMS transactions are completed as required for the release of active raw materials, and intermediates.
• Perform SAP tasks as required by the quality management system and other business processes.
• Ensure LIMS and SAP is optimally set up and utilised to support effective, productive and efficient QARM laboratory operations, and identify opportunities for further improvement to maximise LIMS functionality.
• Analytical methods and laboratory equipment
• Assess the feasibility and benefits of new analytical methods, preparing justifications and CAPEX requests.
• Develop user requirement specifications for new QARM facilities, equipment, and contract testing.
• Assist the Validation Team in preparing IQ, OQ, and PQ documents for qualification.
• Coordinate equipment qualifications and method validations, providing necessary documents to Regulatory Affairs for SAHPRA submissions.
• Oversee the implementation of new analytical methods and equipment post-SAHPRA approval, following NBI’s change management procedures.
• Maintain a program for calibrating, servicing, and maintaining analytical equipment to ensure accuracy and prevent breakdowns.
• Management of external / contract laboratories
• Coordinate with outsourced laboratories to ensure testing, results are completed within NBI’s timelines and any changes to testing is reported to NBI immediately
• Ensure contract laboratories use suitable and validated analytical methods.
• Audit relevant contract laboratories per as NBI’s vendor management program, to ensure that test procedures are in line with NBI’s requirements.
• Review relevant external testing service agreements.
• Manage and oversee NBI’s environmental monitoring program
• Define NBI’s environmental monitoring and contamination control strategy to comply with the relevant guidelines such as PIC/s Annex 1.
• Draft, review, approve and implement SOP’s and other controlled documents related to environmental monitoring.
• Define critical control points for environmental monitoring and sampling sites based on risk assessments.
• Define action and alert limits of the various microbiological sample areas (Grades A to D, raw materials, intermediates and final products).
• Ensure adequate resources are available for sampling, testing, and the oversight of the aseptic filling processes by the Production Microbiologists and Microbiology Technician and that the Aseptic Filling room is released prior final product filling
• Perform trend analysis of bioburden results and environmental results to allow for corrective actions to be implemented promptly.
• Assist with compiling reports and the evaluation of aseptic process simulations.
• Perform investigations and identify root causes in case of sterility failures and other Microbiological data deviations, viral contamination, aseptic process simulations and related risk assessments to products.
• Review and reporting of trends
• Monitor, analyse and report on trends of key QARM performance indicators as part of monthly, quarterly and annual reviews and reports, including annual product quality reviews, or APQRs.
• Coordinate with applicable QARM laboratory staff to ensure the monthly review of reference standards and inhouse controls is performed, including statistical analysis and reporting of the trends.
• Ensure the appropriate use of sound statistical analysis of results.
• Prepare quarterly and annual reports on analytical results of raw materials, in-process and final product testing, as well as utilities.
• Attend quarterly and annual review meetings and provide input into the meetings as required.

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Job Advert Summary    

• Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.
• National Bioproducts Institute NPC has a vacancy for the role of QA Specialist. The successful incumbent will be required to support NBI mission, vision, core values and quality management system through the implementation and maintenance of a formal corrective and preventive action program, as an extension of NBI’s existing notification system, to ensure adherence to the various strategic, business and regulatory requirements.
• To investigate incidents, deviations, out-of-specification results and customer complaints, perform root cause analyses, suggest and implement corrective and preventive actions and monitor effectiveness in compliance with NBI’s quality management system, cGMP and regulatory requirements.
• To evaluate the impact of incidents, deviations, out of specification results, changes and customer complaints by facilitating the execution of risk assessments for such instances, in conjunction with subject matter experts where required. Ensure that risk assessments are completed, filed and reported on when required.
• Applications are invited from suitably qualified and experienced candidates.

Minimum Requirements    

• Bachelor’s Degree in Chemical engineering, Biological, Chemistry, Pharmaceutical Sciences or related field
• A minimum of 3 years experience in the pharmaceutical manufacturing environment, with working knowledge of pharmaceutical facilities, processes, equipment, laboratories and systems is required.
• Experience with HAZOP, FMEA in other manufacturing industries may also be considered.
• Experience in biotechnology or biopharmaceutical manufacturing is preferred.

Duties & Responsibilities    

• Maintain formal CAPA programme, effectiveness monitoring of CAPAs implemented
• Support and continuously improve a formal CAPA program, meeting the requirements of the South African Health Products Regulatory Authority (SAHPRA), PICs guidelines and international regulatory agencies such as ICH and the relevant ISO standards.
• Implementation of corrective and preventive actions and effectiveness monitoring based on sound scientific principles and business and compliance risk mitigation.
• Support the rollout of any new CAPA solutions (tools, techniques, matrices and/or process enhancements).
• Monitor and track compliance to the overall CAPA program, and escalation as appropriate
• Assist responsible staff in timely completion of CAPA actions and provide project management support to CAPA teams as required.
• Ensure CAPA tracking and trending is robust and accurate, data is analysed, adverse trends are identified, and CAPA effectiveness is routinely reviewed in an effort to successfully address adverse trends.
• Prepare written CAPA investigation reports and support documents.
• Conduct investigations and root cause analysis
• Conduct independent and structured investigations for major incidents, and consult with SME where required.
• Conduct root cause analyses for major/repeated incidents based on sound scientific principles and business and compliance risk mitigation.
• Ensure investigations are well documented by compiling related reports in a timely and organized manner.
• Review investigation reports and critically assess to ensure investigation is robust and well documented.
• Organise and facilitate meetings for root cause analyses of major incidents and/or trends in deviations/OOS identified. Prepare minutes and report on such meetings.
• Organise and facilitate meetings with relevant stakeholders for materials including final products pending disposition decisions. Prepare minutes and report on such meetings.
• Assemble and work in multi-disciplinary teams to resolve complex problems which require experience with quality systems and biopharmaceutical manufacturing.
• Develop and use strong understanding of all critical manufacturing process parameters, combined with cGMP quality knowledge to identify and drive systemic quality improvements.
• Translation and incorporation of training resulting from investigations, notifications, customer complaints or batch documentation review into training programme 
• Risk assessments and impact evaluation
• Facilitate risk assessments with SME and ensure integration of risk assessments with the Change Control and the notification systems by ensuring effective execution of quality risk assessments related to any changes and incidents/OOS/deviations.
• Ensure application of quality risk assessments in applicable areas in NBI’s business, i.e. assessment of quality risk related to customer complaints
• Evaluate the impact of risks to product SQE and ensure valid controls are proposed and implemented. Ensure appropriate CAPAs are identified for risk improvements.
• Promote and support the provision and application of science-based decision-making principles in support of assignment of impact rating score.
• Evaluation of the effectiveness of established controls identified
• Implement risk management tools and train others on appropriate use of these to execute risk assessments.
• Maintain a register for the tracking of risk assessments conducted.
• Support the applicable notification systems
• SAP QM: Responsible for workflows for the following systems in SAP QA through ensuring notifications are created and put into process
• Notifications for internal problems
• Notifications for customer complaints
• Notifications for adverse drug reactions
• Notifications for Corrective and preventative actions
• Follow up and report on notification status as required.
• Report on trends, incident types and classifications, open and closed notifications on a frequent basis.
• Report on the performance of these systems on a regular basis
• Quality Assurance Systems and general department support
• Review relevant notifications and ensure completeness before closure.
• Prepare new and revise existing policies and standard operating procedures for applicable systems/processes to ensure compliance and appropriate use of tools.
• Assist in the conducting of training as required by the implemented training programme, new/revised policies and procedures, or as required by QA Manager.
• Present and discuss CAPA, impact assessments, investigations and trends during quality review meetings, as requested.
• Assist in the conducting of investigations and impact assessments as required by QA manager.
• Review and supervise the discard of retention samples in accordance with the relevant Quality and SHE procedures.
• Provision of support as required by QA Manager
• Promote and execute the quality vision throughout NBI
• Provide statistics and report on applicable systems as required.

Core Competencies

• Leading and Influencing Others
• Business Impact
• Managing Relationships
• Personal Leadership
• Hands on experience with Quality Management systems, especially on monitoring of CAPA, performing root cause analysis, investigations and risk assessments
• Strong analytical and problem solving skills
• Good technical writing skills
• Excellent attention to detail
• Ability to work independently with minimal supervision
• Good team work & interpersonal skills
• Ability to communicate with teams and encourage them to think in new and more process oriented ways
• Ability to work with individuals across all levels of the company, including management
• Robust knowledge of Microsoft Excel and/or other trending tools
• Experience with electronic systems such as SAP-QM and Trackwise is preferred
• Knowledge of Quality Management system regulations and standards (e.g. ISO9001, ICH10, ISO13485) is preferred
• Project management skills are preferred
• Confident
• Self-motivated

Closing Date: November 11, 2025